Warranty And Support; Order Parts Or Accessories - Philips AMF765/10 User Manual

Problem
The Wi-Fi setup is
not successful.

8 Warranty and support

Versuni offers a two-year warranty after purchase on this product. This warranty
is not valid if a defect is due to incorrect use or poor maintenance. Our warranty
does not affect your rights under law as a consumer. For more information or for
invoking the warranty, please visit our website www�philips�com/support�

Order parts or accessories

If you have to replace a part or want to purchase an additional part, go to your
Philips dealer or visit www�philips�com/support�
If you have problems obtaining the parts, please contact the Philips Consumer
Care Center in your country.
EN
20
Possible solution
If the router your appliance is connected to is dual-band
•
and it is currently not connecting to a 2.4GHz network,
please switch to another band of the same router
(2.4GHz) and try to pair your Air Performer again. 5GHz
networks are not supported.
Web authentication networks are not supported.
•
Check if the appliance is within range of the Wi-Fi router.
•
You can try to place the Air Performer closer to the Wi-Fi
router.
Check if the network name is correct. The network name is
•
casesensitive.
Check if the Wi-Fi password is correct. The password is
•
case sensitive.
Retry the setup with the instructions in the section "Wi-Fi
•
connection".
The Wi-Fi connectivity can be interrupted by
•
electromagnetic or other interferences. Keep the
appliance away from other electronic devices that may
cause interferences.
Check if the mobile device is in airplane mode. Make sure
•
to have airplane mode deactivated when connecting to
the Wi-Fi network.
Consult the help section in the app for extensive and up-
•
to-date troubleshooting tips.