General problems with the washing machine
Problem
The washing machine
smells.
The machine shakes dur-
ing the spin cycle.
The laundry has not
been spun properly and
is still wet.
Strange pump noises
can be heard.
The display is in a differ-
ent language.
The drum lighting does
not come on.
Cause and remedy
Hygiene info was ignored. When washing, a wash
programme using a temperature above 60 °C has not
been run for a long time.
Run the Clean machine programme using Miele
machine cleaner or a universal powder detergent.
This will clean the washing machine and prevent a
build-up of bacteria and odours.
The door and the detergent drawer were left closed
after washing.
Leave the door and the detergent drawer slightly
open to allow them to dry.
The machine feet are not level.
Level the machine and adjust the feet correctly.
The machine detected an imbalance during the final
spin cycle and reduced the spin speed automatically.
Include both large and small items in the load as
this will give better distribution during spinning.
This is not a fault.
These slurping noises occur at the end of the pump
sequence as a normal part of operation.
A different language has been selected in "Settings,
Language ".
Set the language you want. The flag symbol will
guide you.
The drum lighting goes out automatically after
5 minutes.
Close and open the door.
The drum lighting is faulty.
Call the Miele Customer Service Department.
Problem solving guide
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