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Troubleshooting
General
There is no beep sound.
The fuse has blown. / The unit makes noise when the position of the ignition is switched.
The display disappears from the monitor. / The display does not appear on the monitor.
Menu items cannot be selected.
The unit cannot be operated.
Display
The display does not turn on.
Touch Screen
The touch screen does not react to your touch correctly.
Multi-touch is not recognized.
Device Connection
A suffix such as "-2", "-3", ... appears after the name of the device on [Device Connection].
Radio
The radio reception is poor. / Static noise occurs.
The stations cannot be received. (XAV-9500ES(E)/XAV-9500ES(E17)/XAV-9500ES(IN)/XAV-9550ES(EUR))
DAB/DAB+ radio (XAV-9550ES(EUR))
Stations cannot be received.
No FM RDS traffic announcements.
Picture
There is no picture or picture noise occurs.
Sound
There is no sound, sound skips, or sound cracks.
Sound is noisy.
USB playback
Items cannot be played.
The USB device takes longer to play.
The smartphone connected to the USB port cannot be played.
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