Etekcity ESO15-TB - Smart Outdoor WiFi Outlet Manual

Introduction

Your smart outlet allows you to control electrical appliances, such as porch lights, holiday lights and decorations, patio lights, and fountains, with your Android or iOS devices. Pair your smart outlet with the VeSync app to use your phone to control your connected electrical appliances anywhere, any time.

If you have any questions or concerns, please reach out to our helpful Customer Support Team at support@etekcity.com.

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Package Contents

1 x Smart Outdoor WiFi Outlet
1 x Quick Start Guide

Specifications

Note: The outlet's WiFi signal range can be weakened or disrupted if:

• Your WiFi frequency band is not 2.4GHz.
• Your WiFi network and/or your smart outlet is blocked by objects that are too thick, such as walls, floors, and furniture.
• Other electrical appliances are interfering with your WiFi signal (such as microwave ovens, wireless speakers, and LCD displays).

Product Requirements

• A smartphone running on iOS 8.0/Android 4.3 or higher.
• A secure 2.4GHz WiFi connection (supports 802.11b/g/n standard).
• AC input voltage that is between 100V-125V.

The smart outlet is compatible with electrical appliances that use 15A current. Connecting an appliance that uses more than 15A current may cause the outlet fuse to blow.

Note: If the fuse is blown, neither socket will work.

Product Diagram

1. Power Button
2. LED Indicator Light

Light Chart

VeSync App Setup

Note: Due to continuing updates and improvements, the VeSync app may appear slightly different. In case of any differences, follow the in-app instructions.

1. To download the VeSync app, scan the QR code, or search "VeSync" in the Apple App Store or Google Play Store.
   Note: For Android users, you must select Allow to use VeSync.
2. Open the VeSync app. If you already have an account, tap Log In. To create a new account, tap Sign Up.

Note: You must create your own VeSync account to use thirdparty services and products, such as the Amazon Echo and Google Home. These will not work with the guest account. With a VeSync account, you can also allow your family or friends to control your smart outlet.

Configuration

Set up your outlet with the VeSync app.

1. Connect your smartphone to a secure 2.4GHz WiFi network.
   Note: The smart outlet can only be set up on a secure 2.4GHz network.
2. Tap + to add your smart outlet.
   
3. Tap WiFi Outlets.
   
4. Tap Etekcity Outdoor Outlet.
   
5. Tap Start Setup.
   
6. Plug in your smart outlet. The LED indicator light should blink blue (1 blink per second), indicating that your smart outlet is in Configuration Mode.
   
   1. If the LED indicator light is blinking, tap Next.
   2. If the LED indicator light is not blinking, tap My LED light is not blinking. Press and hold the power button for 5 seconds, until the LED indicator light blinks blue (1 blink per second). Then tap It Started Blinking.
      Note: Configuration Mode will turn off after 10 minutes.
7. Enter the information for your home WiFi network, then tap Join Network.
   Note: Configuration requires a secure 2.4GHz WiFi network.
   
8. Tap Connect and select the WiFi network that starts with "Etekcity".
   
9. Wait for the app to connect.
   Note: The LED light may stop blinking while trying to connect. This is normal.
   
10. Give your outlet a unique name, or use the default name, and tap OK.
    

Note:

• Tap to change the outlet icon.
• You can change the device name and icon at any time. Tap , then tap Device Settings.

Functions

Turning the Unit On/Off

To turn the outlet on/off:

1. Press the power button on the side of the smart outlet.
2. Tap on the My Home screen or the smart outlet screen in the VeSync app.
3. Tap for each socket to turn the individual sockets on or off.

Note: The outlet will remain connected to WiFi even when the smart outlet is off.

	Device is off
	Device is on

Create Schedule

Create a schedule to set a scheduled time for the smart outlet to turn on/off.

1. On the smart outlet screen, tap Socket A or Socket B to see the socket's settings.
   
2. Tap + Create Schedule.
   
3. Set a start and end time.
   1. To set a start time:
      1. Tap > next to "Start".
         
      2. Scroll up and down to select time. Alternatively, tap < for "Sunrise" and > for "Sunset".
         
      3. Tap to confirm.
         Note: Allow the VeSync app to access your location to determine when sunrise and sunset are for your area.
         
   2. Choose On or Off under "Start".
      
   3. To set an end time (optional):
      1. Tap > next to "End".
         
      2. Scroll up and down to select time. Alternatively, tap < for "Sunrise" and > for "Sunset".
         
      3. Tap to confirm.
         Note: Allow the VeSync app to access your location to determine when sunrise and sunset are for your area.
         
      4. Choose On or Off under "End".
         
   4. Repeat (Optional) - Select days you want this schedule to repeat.
      
4. Turn the schedule on and off on the smart outlet screen by tapping the toggle next to the scheduled time.
   

Set Timer

You can create a timer to turn your smart outlet on or off.

1. Tap Timer. Then, + Create Timer.
   
2. Scroll up and down to set the time and tap On or Off.
   
3. Tap to confirm and start the timer. When the timer finishes, the outlet will turn on or off based on your selection.
4. Tap to stop the timer. Tap to restart the timer.
   Note: To remove the timer entry, tap on it, then tap Delete.
   

Away Mode

Plug in your outdoor appliances (such as lights) and have them turn on and off periodically to give the appearance that someone is home while you're away.

1. Tap Away, then + Set Away Mode.
   
2. Select an option from the Away Mode screen.
   
   1. Start
      Choose when to start Away Mode.
      
      1. Tap > next to "Start".
      2. Scroll up and down to select time.
      3. Tap to confirm.
   2. End
      Choose when to end Away Mode.
      
      1. Tap > next to "End".
      2. Scroll up and down to select the time.
      3. Tap to confirm.
   3. Repeat
      Choose the days you want to repeat Away Mode.
      
      1. Tap > next to "Repeat".
      2. Select the days you want Away Mode to repeat.
      3. Tap to confirm.
3. You can turn Away Mode on/off at any time by tapping the toggle button.
   Note: To delete the Away Mode, tap on the Away Mode entry, then tap Delete.
   

Device Settings

Tap to see Device Settings. The Device Settings menu allows you to:

1. Edit your smart outlet name by tapping on the current name next to "Device Name".
2. Edit your smart outlet's icon by tapping on the current image next to "Icon".
3. Turn smart outlet notifications on/off by tapping the toggle button next to "Allow Notifications".
4. Turn on Energy Saving Mode (see Energy Saving Mode).
5. Turn on Abnormal Power Protection (see Abnormal Power Protection).
6. Share your smart outlet (see Share your Device).
7. Make sure your firmware is up to date by tapping Upgrade Firmware.
8. Delete your smart outlet (see Delete the Device).

Energy Saving Mode

The VeSync app allows you to program your smart outlet to save on energy costs by turning off your appliance when the maximum cost setting is reached.

1. Tap the toggle switch to turn Energy Saving Mode on and off.
2. Enter the "Cost per kWh" and "Max Cost".
3. Tap to switch between the monetary units, EUR or USD.
4. Tap .

Abnormal Power Protection

Turn on Power Protection to protect your connected appliances from power spike damage.

1. Tap the toggle switch to turn Power Protection on and off.
2. Enter power usage threshold.
3. Tap to confirm.

Share Your Device

Use Share Device to allow someone else to control your smart outlet (such as family, friends, roommates, or anyone you choose).
Note: People who you share your smart outlet with cannot edit or delete any of your device settings.

1. Tap + on the Share Device screen.
2. Type in the email of the person you want to share your device with. Tap Invite.
3. Tap to remove people you have shared your device with. They will no longer be able to control your smart outlet.

Delete the Device

1. You can delete your smart outlet from the VeSync app from the Device Settings screen. To delete your device, tap Delete Device.
   
2. You can also delete your smart outlet from the My Home screen in the VeSync app.
   
   1. iOS: Swipe left on the smart outlet's name to delete.
   2. Android: Press and hold for 2 seconds on the smart outlet's name to delete.

More Features

Connecting with Amazon Alexa

To view instructions in the VeSync app, tap More at the bottom of the screen, then tap Link to Alexa.
Note: You must create your own VeSync account to connect with Alexa.

Connecting with Google Home

To view instructions in the VeSync app, tap More at the bottom of the screen, then tap Link to Google Assistant.
Note: You must create your own VeSync account to connect with Google Home.

Log Out

Note: You do not need to log out if you are not using a VeSync account.

1. Tap More at the bottom of the screen.
   
2. Tap your profile, then tap Log Out.
   
   

Contact Customer Support

You can contact our friendly Customer Support Team through the VeSync app, in addition to the help line.

• To chat directly with our US office Customer Support Team, tap Inbox at the bottom of the screen. Then, tap Online support to send a chat message.
  Note: Chat hours are Mon–Fri, 9:00 am–5:00 pm PST/PDT. Messages sent outside chat hours will receive an email response.
• To send feedback directly to our VeSync app team, tap More at the bottom of the screen, then tap Contact Us. Please note that our VeSync app team may have a longer response time.
• You can also contact Customer Support by email or phone (see Customer Support).

Maintaining Your Unit

Firmware Updates

To keep the smart outlet up to date with the latest improvements and fixes, always update the firmware when available.
On the Device Settings screen, tap Upgrade Firmware.

Resetting

Resetting the smart outlet can help you troubleshoot many issues you may have. Please keep in mind that resetting a device will erase all of your custom settings and restore the default settings.
Press and hold the power button for about 15 seconds, until the LED indicator light blinks blue rapidly. The outlet will restart and blink slowly again.

Troubleshooting

Why isn't my smart outlet connecting to the VeSync app?

• During the setup process, you must be connected to a secure 2.4GHz WiFi network.
• Make sure the WiFi password you entered is correct.
• Try moving your router closer to your smart outlet (164 ft / 50 m visible range is best).
• Make sure you don't have too many devices connected to your router. Your router may have a limit of connected devices which can be turned off in your router settings.
• Close and reopen the VeSync app.
• Clear your VeSync app cache.
• Reset your smart outlet (see Resetting).

How do I change my WiFi network to a 2.4GHz WiFi network?

• Most dual-band routers support both 2.4G and 5G networks. Select the WiFi name thatdoes not end in "_5G".
• If your phone is attempting to connect to the 5G network, try "forgetting" or temporarily disabling the 5G network.
• If you are unsure, or if the 2.4G and 5G networks do not have separate names, please contact your internet service provider.

I can't find the Etekcity access point during configuration

• Press and hold the power button on the smart outlet for 5 seconds to trigger Configuration Mode. The "Etekcity" access point will appear in your list of available WiFi connections.

My unit is offline

1. Make sure your router is connected to the internet, and your phone's network connection is working properly.
2. Delete the offline smart outlet from the VeSync app. Swipe left (iOS) or tap and hold (Android), and tap Delete.
3. Reset the outlet by pressing and holding the power button for more than 15 seconds, until the LED light blinks rapidly. The outlet will restart and blink slowly again.
4. Once the smart outlet has been deleted and reset, reconfigure your smart outlet with the VeSync app.
5. When the outlet is online again, go to Device Settings and tap Upgrade Firmware.

Note: Power outages, internet outages, or changing WiFi routers may cause your smart outlets to go offline.

After adding my smart outlet to VeSync, why won't the smart outlet icon appear on the My Home screen of the VeSync app?

• After adding your smart outlet to the VeSync app (see VeSync App Setup), close and reopen the app.

Amazon Alexa or Google Assistant can't find my app or can't discover my smart outlet.

• Make sure your wireless network router is close enough to your smart outlet. The smart outlet must be within a 164 ft / 50 m visible range from the router.
• Check that your Amazon Alexa or Google Assistant is working properly.

Why isn't my smart outlet turning on/off as scheduled?

• Make sure that the schedule is still turned on. The toggle switch should look like , not .
• Make sure that your phone's Location Services are turned on.
• Make sure the smart outlet is connected to a working network and is not offline.

If your problem is not listed, please contact Customer Support (see Customer Support).

Safety Information

To reduce the risk of injury and/or damage to this outlet, please read and follow all instructions and safety guidelines in this manual.

• Do not exceed the outlet's maximum load current of 15A (approximately 1800W) by plugging in appliances that require a higher load current. Always check appliance labels to find out their electrical power rating before using.
• The maximum load for both sockets at once is 15A. Do not plug two 15A appliances into the outlet at the same time. 2 appliances can be plugged in at once if they are 7A or below (such as most lights and other small appliances). If using a 15A appliance, only use 1 socket.
• Keep out of reach of children.
• This outlet is intended for outdoor use, but is also safe for indoor use.
• Always keep dry.

SAVE THESE INSTRUCTIONS

Customer Support

If you encounter any issues or have any questions regarding your new product, please contact our helpful Customer Support Team. Your satisfaction is our goal!

Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806

Email: support@etekcity.com
Toll-Free: (855) 686-3835

Support Hours
Monday–Friday
9:00 am–5:00 pm PST/PDT

*Please have your order confirmation number ready before contacting Customer Support.

Documents / Resources

References

• Etekcity
• App Store - Apple
• Google Play

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Etekcity ESO15-TB - Smart Outdoor WiFi Outlet Manual