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ETEKCITY ESO15-TB User Manual

ETEKCITY ESO15-TB User Manual

Smart outdoor wifi outlet
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Smart Outdoor WiFi Outlet
Model Line: ESO15-TB
User Manual
Questions or Concerns?
Mon–Fri, 9:00 AM–5:00 PM PST/PDT
support@etekcity.com • (855) 686-3835
1

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Summary of Contents for ETEKCITY ESO15-TB

  • Page 1 Smart Outdoor WiFi Outlet Model Line: ESO15-TB User Manual Questions or Concerns? Mon–Fri, 9:00 AM–5:00 PM PST/PDT support@etekcity.com • (855) 686-3835...
  • Page 2 VeSync app to use your phone to control your connected electrical appliances anywhere, any time. If you have any questions or concerns, please reach out to our helpful Customer Support Team at support@etekcity.com. We hope you enjoy your new smart outlet!
  • Page 3: Table Of Contents

    Table of Contents Specifications Safety Information Product Diagram Light Chart VeSync App Setup Troubleshooting Warranty Information Customer Support...
  • Page 4: Specifications

    Specifications Communication Mode IEEE802.11b/g/n (WiFi) Communication Frequency 2.4GHz Wireless Distance 98–164 ft / 30–50 m (Outlet to Router) (max visible range) Maximum Outlet Capacity AC Power Supply Range & Supply 120V, 60Hz Frequency Operating Environment 14°F–104°F / -10°C–40C° Storage & Transportation Environment -4°F–158°F / -20°C–70°C.
  • Page 5: Safety Information

    READ AND SAVE THESE INSTRUCTIONS Safety Information To reduce the risk of injury and/or damage to this outlet, please read and follow all instructions and safety guidelines in this manual. • Do not exceed the outlet’s maximum load current of 15A (approximately 1800W) by plugging in appliances that require a higher load current.
  • Page 6 FCC Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and   2. This device must accept any interference received, including interference that may cause undesired operation.  NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 7 FCC Radiation Exposure Notice This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC RF exposure compliance requirements, please follow operation instructions as documented in this manual.
  • Page 8: Product Diagram

    Product Requirements • A smartphone running on iOS 10.0/Android 5.0 or higher. • A secure 2.4GHz WiFi connection (supports 802.11b/g/n standard). • AC input voltage that is between 100V–125V. The smart outlet is compatible with electrical appliances that use 15A current. Connecting an appliance that uses more than 15A current may cause the outlet fuse to blow.
  • Page 9: Light Chart

    Light Chart Light Color Status Description Yellow Solid Outlet is on Blinks twice every 5 Outlet is trying to connect to seconds WiFi Outlet is connected to WiFi, Blinks once every 5 but is trying to connect to seconds server Blue Purple Outlet is in...
  • Page 10: Vesync App Setup

    VeSync App Setup Note: Due to continuing updates and improvements, the VeSync app may appear slightly different. In case of any differences, follow the in-app instructions. To download the VeSync app, scan the QR code, or search “VeSync” in the Apple App Store or Google Play Store.
  • Page 11: Troubleshooting

    I can’t find the “Etekcity” access point during configuration. • Press and hold the power button on the smart outlet for 5 seconds to trigger Configuration Mode. The “Etekcity” access point will appear in your list of available WiFi connections.
  • Page 12 My smart outlet is offline. 1. Make sure your router is connected to the internet, and your phone’s network connection is working properly. 2. Delete the offline smart outlet from the VeSync app. Swipe left (iOS) or tap and hold (Android), and tap Delete. 3.
  • Page 13 Why isn’t my smart outlet turning on/off as scheduled? • Make sure that the schedule is still turned on. The toggle switch should look like , not • Make sure that your phone’s Location Services are turned on. • Make sure the smart outlet is connected to a working network and is not offline.
  • Page 14: Warranty Information

    This warranty does not extend to products purchased from unauthorized sellers. Etekcity’s warranty extends only to products purchased from authorized sellers that are subject to Etekcity’s quality controls and have agreed to follow its quality controls. All implied warranties are limited to the period of this limited warranty.
  • Page 15 Once our Customer Support Team has approved your request, please return the product with a copy of the invoice and order ID. Every Etekcity product automatically includes a 2-year warranty. To make the customer support process quick and easy, register your product online at www.etekcity.com/warranty.
  • Page 16: Customer Support

    Customer Support If you encounter any issues or have any questions regarding your new product, please contact our helpful Customer Support Team. Your satisfaction is our goal! Etekcity Corporation 1202 N. Miller St., Suite A Anaheim, CA 92806 Email: support@etekcity.com...