Miele HS19 Operating Instructions Manual page 29

Problem
The vacuum cleaner
does not start when it is
switched on.
The cleaning
performance is poor.
The vacuum cleaner
keeps falling over.
Possible cause and solution
There is no battery inserted or the battery is inserted
incorrectly.
 Insert the battery or check how the battery is
positioned (see "Installation and connection" –
"Inserting the battery").
The rechargeable battery is not sufficiently charged.
 Charge the battery exactly as described in these
operating instructions (see "Installation and
connection" – "General battery information" and
"Charging the battery").
An original Miele battery has not been inserted.
 Insert an original Miele AP01 / AP02 / AP03
lithium-ion rechargeable battery (HX LA).
The battery was not placed in the PowerUnit when
charging it for the first time.
 To activate the battery, it must be placed in the
PowerUnit the first time it is charged (see
"Installation and connection" – "General battery
information" and "Charging the battery").
The charging plug is still plugged in.
 Pull the plug out of the charging socket on the
bottom of the battery.
The dust container is full.
 Empty and clean the dust container (see
"Maintenance").
The Electrobrush is dirty / blocked.
 Clean the Electrobrush (see "Maintenance" –
"Cleaning the Electrobrush" and "Removing the
roller brush from the Electrobrush").
You have configured the vacuum cleaner with the
PowerUnit at the top.
 Reassemble the vacuum cleaner so that it is
configured with the PowerUnit at the bottom (see
"Installation and connection" – "Assembling the
vacuum cleaner").
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