Troubleshooting - Cuisinart FRC-800 Instruction/Recipe Booklet

TROUbLESHOOTING

PROBLEM CAUSE
Liquid/Rice amounts were
incorrect
Rice was not washed thoroughly
Liquid boiled
over
Steam release was not inserted
Rice's starch content is too high
Water/Rice amounts were
Rice is
incorrect
undercooked
or too hard/
soft Wrong program selected
Rice was not washed thoroughly
Rice is
scorched/
burned Pan was not washed thoroughly
after last use
Steam release was not inserted
Rice was kept on Keep Warm for
over 12 hours
Rice is dry
Rice was reheated
Lid was not closed completely
The Current Time was not set
correctly
Finish Time
did not The Finish Time was not set
function as correctly
expected
A program that does not allow
Finish Time was selected
The unit is not plugged in
The cooker
will not turn
The unit has malfunctioned and
on
needs repair
There has been a power failure
The power cord was not inserted
correctly/has fallen out
The cooker
turned itself The unit has overheated
off
The unit has finished cooking/
Keep Warm
SOLUTION
Refer to page 11
Certain rices need to be washed thoroughly prior to cooking.
Refer to page 9 for more information
Be sure that the steam release is in place before cooking
You can add a pinch of salt or a drop of oil to your recipe to
counteract the high starch content of your rice
Refer to page 11
Refer to pages 6 and 11 for information and a chart of which
program should be selected for different types of grains
Certain rices need to be washed thoroughly prior to cooking.
Refer to page 9 for more information
Be sure to clean your cooking pot thoroughly after each use.
Refer to page 9 for cleaning and care instructions
Be sure that the steam release is in place before cooking
We do not suggest leaving rice in the cooker on Keep Warm for
more than 12 hours. Note: For brown rice we do not suggest
leaving on Keep Warm for more than 2 hours
If your rice comes out too dry when reheated, add additional
liquid to your cooking pot when reheating in the future
Be sure the lid is closed completely during rice cooking
Refer to page 6 for instructions on how to set the clock
Refer to page 7 for instructions on how to set your Finish Time
Finish Time cannot be used with Steaming, Risotto, Soup or
Slow Cook
Be sure that unit is plugged in
Contact customer service at 1-800-726-0190
Wait for your power to resume and try again
Be sure that the unit is plugged in. Since the cord is removable,
it is important to be sure the plug is fully inserted at both ends
Be sure that your ingredients have been added to the cooking
pot and that the cooking pot is in place. Wait a few minutes for
the unit to cool down and try again.
For most functions, the unit will automatically turn off after the
programmed Keep Warm time has elapsed. For functions that
do not have Keep Warm, the unit will automatically turn off
after the cooking time has elapsed. This is normal
1