Do you have a question about the HOME-ESS-LV-5.12K and is the answer not in the manual?
Questions and answers
Debbie Sparkes
June 11, 2025
We have 4 of these batteries and it is not uncommon for 3 of them to have a red flashing light. They seem to be working well, our electrician says this is okay as long as they do not become a solid red light. Please can you confirm, they store the energy from our 24 solar panels to run run the house in the evenings.
● Unauthorized changes or modifications to the product are not permitted, any unauthorized changes will void the HOME-ESS-LV-5.12K warranty and Hanchu ESS will not be liable for any damages caused thereby. ● This manual and other product-related manuals are an integral part of the product and need to be kept properly for on-site installation personnel and related technical personnel to consult.
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The ‘DANGER’, ‘WARNING’ and ‘ATTENTION’ items in the manual do not represent all safety precautions to be followed, but as a supplement to all safety precautions. Hanchu ESS is not responsible for any of the following situations: ● Operation beyond the conditions specified in this manual.
Do not enter the building on fire in any case. 2.2 Personnel Requirements ● Personnel installing or maintaining Hanchu ESS equipment must be trained, understand all necessary safety precautions, and be able to correctly perform all operations. Personnel who will operate the equipment, including operators, trained personnel and professionals should possess local national required qualifications in special operations such as high-voltage operations and operations of special equipment.
HOME-ESS-LV-5.12K Professionals: personnel who are trained or experienced in equipment operations and are clear of the sources and degree of various potential hazards in equipment installation, operation and maintenance. Trained personnel: personnel who are technically trained, have required experience, are aware of possible hazards on themselves in certain operations and are able to take protective measures to minimize the hazards on themselves and other people.
HOME-ESS-LV-5.12K 2.4 Electrical Requirements 2.4.1 General Requirements Before connecting cables, ensure that the product is intact. Otherwise, electric shocks or fire may occur. ● Ensure that all electrical connections comply with local electrical standards. ● Ensure that the cables you prepared meet local regulations.
HOME-ESS-LV-5.12K ● The electrolyte is harmful to your skin and eyes, so do not disassemble or damage the battery and avoid contact with the electrolyte. ● Do not place irrelevant objects on the top of the equipment or insert them into any position of the equipment.
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HOME-ESS-LV-5.12K ● Do not perform welding or grinding work around batteries to prevent fire caused by electric sparks or arcs. ● Use batteries within the temperature range specified in this manual. ● Do not use damaged batteries (such as damages caused when a battery is dropped, bumped or dented on the enclosure).
HOME-ESS-LV-5.12K Danger to life due to high voltages in the inverter. Do not touch live parts Capacitor discharge for 5 minutes after disconnection from the power sources. Do not touch the product until 90 seconds after shutting down Keep ventilated 2.7.1 Damaged Battery...
● Do not expose batteries to high humidity or corrosive environments. 2.9 EU Declaration of Conformity The batteries sold on the European market by Hanchu Ess comply with the requirements of the following directives: ● Electromagnetic compatibility Directive 2014/30/EU (EMC) ●...
HOME-ESS-LV-5.12K Product Description The HOME-ESS-LV-5.12K is a new generation equipment with home energy storage system that can meet the diverse needs of global users. High-performance lithium iron phosphate battery is used for functional integration and modular structure design. It has realized the convenient expansion, rapid product installation, load matching, remote control and many other functions.
HOME-ESS-LV-5.12K Installation 4.1 Installation Note Please read and understand this section carefully before installing the product! 4.1.1 Personnel Qualification Product installers should have received safety technical training, obtained the local electrician certifications and the authorized qualifications for product installation. And installers should be familiar with electrical equipment, accumulate relevant experience and have the following capabilities, including but not limited to: ●...
HOME-ESS-LV-5.12K 4.1.3 Installation Angle The battery can be installed on the wall. When the battery is installed on the wall, install it on a flat wall and keep the battery parallel to the wall. And don’t install the battery at inclined, horizontal, or upside down positions.
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HOME-ESS-LV-5.12K during installation. Figure 7 Personal Protective Equipment 4.2.2 Installation Tools Tools needed in the process of installing equipment, more effective to improve installation efficiency. Figure 8 Installation Tools 4.2.3 Open Box to Check ● Make sure the battery is intact during shipping. If there is any visible damage such as cracks, please contact your dealer immediately.
HOME-ESS-LV-5.12K Power cable 3 Connect the negative pole between Quick plug terminal+SC25- the battery and the inverter 8/Black/1000mm Power cable 4 Connect the positive pole between Quick plug terminal+SC25- the battery and the inverter 8/Red/1000mm Connect the communication RS485 communication cable/800mm...
HOME-ESS-LV-5.12K Fit the expansion tubes into the holes, pull them tight, and then use the expansion screws (packaged with Step 2: Fix the wall mount bracket expansion tube for use) to install and secure the wall mount bracket to the wall.
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HOME-ESS-LV-5.12K 4.4.1 System General Wiring Diagram CAN Communication Cable RS485 Communication Cable Power Cable 3 Grounding Cable Power Cable 4 Power Cable 1 Grounding Cable Power Cable 2 Figure 12 System General Wiring Diagram 4.4.2 Preparing Cables Table 7 Preparing Cables...
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HOME-ESS-LV-5.12K 4.4.3 Battery Ground Connection Customer needs to prepare the area for ground cable which shall be at least 6mm , then use a ground screw and terminal to connect the ground cable, and ground the battery. The bolt locking torque is 6NM.
HOME-ESS-LV-5.12K 4.4.5 Connect the Battery to the Inverter Power Supply After the battery is connected according to Step 1-2, connect the negative pole (P- terminal) of the battery A and the BAT - terminal of the inverter with the power cable 3; connect the positive pole (P+ terminal) of the battery A and the BAT + terminal of the inverter with the power cable 4.
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HOME-ESS-LV-5.12K 1) The communication between the inverter and the battery must be connected to the CAN communication Note: port of the battery, otherwise communication cannot be performed; the communication between the batteries must be connected to the RS485 port. RS485-OUT...
4) The power-up process of the inverter is carried out according to the manual process of the inverter. 4.6.3 Inverter Protocol Selection The battery default factory CAN communication is Hanchu ESS protocol and RS485 communication is SRNE protocol. Protocol selection: 1) Check which protocols are supported by the inverter.
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HOME-ESS-LV-5.12K Battery protocol selection: Select the protocol in the #1 position of the primary DIP Address. Inverter brands using the CAN communication protocol need to set the Primary DIP Address according to the following table: Table 11 DIP Switch Settings for CAN Communication...
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HOME-ESS-LV-5.12K 4.6.4 Equipment Power Down After confirming that the load is off and the battery has stopped charging and discharging, power down in the following order: 1) Disconnect the circuit breaker on the battery and the circuit breaker between the battery and the inverter.
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HOME-ESS-LV-5.12K Figure 23 Figure 24 Figure 25 Please refer to the attached Monitor Usage Guide for the installation and registration of the logger. Figure 26 Figure 27 Figure 28 Sample of the Logger and Usage Guide Empowering Energy Clean And Affordable...
HOME-ESS-LV-5.12K 4.7 Definition of Indicator Lights The indicator light consists of 6 lights, the first 4 lights indicate the SOC of the battery, which are 25%, 50%, 75% and 100% respectively. The fifth ‘ALM’ light (Red light) is a fault indicator, which will light up when the system has a fault.
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HOME-ESS-LV-5.12K 4.7.2 Status Indicator Table 14 definitions of the Status indicator lights State Abnormal event ● ● ● ● ● ● Shutdown ALL OFF Normal FLASH 1 According to the battery Standby indicator Alert FLASH 2 FLASH 1 According to the battery...
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HOME-ESS-LV-5.12K Temperature protection ALL OFF NTC fault, MOS fault, reverse connection, Fault differential pressure ALL OFF protection, ultra-low voltage protection 4.7.3 Flash Discription Table 15 Definitions of The Flash Discription Flashing method Flash 1 0.25s 3.75s Flash 2 0.5s 0.5s...
If cannot be realised after it is closed and charging/discharging is still No DC Output connecting to the power not possible, please contact Hanchu ESS after- supply. sales service department or your dealer directly. The communication...
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HOME-ESS-LV-5.12K Stop using, Please contact Hanchu ESS after- Insulation Fault Battery insulation failure. sales service company or your dealer directly. Please contact Hanchu ESS after-sales service VoltSensor Fault Battery voltage sensor failure. company or your dealer directly. Battery temperature sensor...
HOME-ESS-LV-5.12K Battery Maintenance 6.1 Battery Storage Requirements The battery is required to be stored in a temperature range from 0°C to +40°C. Routine maintenance is required for batteries that have been stored for a long time. Depending on the storage time of the battery and the storage environment, Please charge the battery to the corresponding SOC at 0.2C as required by the table...
HOME-ESS-LV-5.12K Table 18 Lithium Battery Recharge Cycle SOC<5% SOC at power down before storage Maximum recharge interval We do not provide warranty service for permanent battery failure due to overdue recharging by the customer. 6.3 Long-term Idle Maintenance Requirements If a long period of inactivity (≥30 days) is planned, the following two requirements should be observed to...
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HOME-ESS-LV-5.12K confirming with a multimeter that there is no dangerous voltage and no parts need to be repaired inside the machine. ● Maintenance of batteries should be performed or supervised by someone who is familiar with batteries and required precautions.
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HOME-ESS-LV-5.12K Empowering Energy Clean And Affordable...
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Do you have a question about the HOME-ESS-LV-5.12K and is the answer not in the manual?
Questions and answers
We have 4 of these batteries and it is not uncommon for 3 of them to have a red flashing light. They seem to be working well, our electrician says this is okay as long as they do not become a solid red light. Please can you confirm, they store the energy from our 24 solar panels to run run the house in the evenings.