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Question
Sound issues: Static
noise, muffled voice,
sound cuts in and out,
calls get disconnected,
poor sound quality.
For assistance, please visit https://shop.panasonic.com/support
Cause/solution
R Try these solutions in following order until your
issue is resolved.
1
Before you begin move you telephone (base
unit and handsets) away from other electronics
devices such as radios, intercoms, room
monitors, microwave, televisions, etc. Try
installing your phone as far away as possible
from these types of electronic devices.
2
Use the telephone cord and AC adapter
provided with the unit and do not use the old
telephone cords. Worn-out cords can create
static during your phone calls, creating
interference when trying to get work done.
Replacing the cord could help you fix the
crackling noise on the line.
3
If your telephone shares a power outlet (power
strip) with other devices, try moving the
telephone to another location or connect to a
wall single power outlet.
4
The DSL (Digital Subscriber Line) signal can
cause static/noise if DSL filters (not supplied)
are not plugged into EVERY phone jack that
has a phone line attached. DSL filters block the
high frequency DSL signals from being
transmitted to the telephone. For most
installation plug the telephone line into the DSL
filter (not supplied) and the DSL line into the
telephone wall jack.
5
Reconnect the telephone line to the base and
telephone wall jack. Unplug the telephone line
from the base and telephone wall jack. Wait for
5-10 minutes.
Plug the telephone line back into the base and
telephone wall jack.
6
Unplug the phone from the wall jack. Plug the
phone to a different phone jack in the home and
check to see if you have the same issue. If yes,
you might have a line problem. You can either
confirm testing this phone at different location
(Example: Neighbors or relatives place) or
contact your telephone service provider.
Useful Information
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