It is likely that we can resolve problems for you via phone or email We can be reached on: Phone: 1300 663 907 (Mon - Fri; 8:30am - 6:00pm AEST) Email: help@cocoonproducts.com.au Web: www.cocoonproducts.com.au After Sales Support help@cocoonproducts.com.au Model number: HE210242 1300 663 907 www.cocoonproducts.com.au 10/2021...
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AFTER SALES SUPPORT 1300 663 907 help@cocoonproducts.com.au YEAR WARRANTY MODEL: HE210242 PRODUCT CODE: 707034 10/2021...
• NOTE: Recommended installation height is 2m maximum. This product has been tested to AS/NZS CISPR 32, AS/NZS 4268 and AS/NZS 62368.1. After Sales Support help@cocoonproducts.com.au Model number: HE210242 1300 663 907 www.cocoonproducts.com.au 10/2021...
Contents Parts List Technical Specifications Installing the Cocoon Connect App Before you start Setting up the Cocoon Connect application for the first time Create a Home Setup Charging the batteries Setting up the Spotlight Camera in the Cocoon Connect app...
Your phone does not have to be connected to your local Wi-Fi to use this device, however mobile charges may apply • The Cocoon Connect App is subject to change over time. The manual is written as per Cocoon Connect app version 1.1.6. Please see our website for any updates on the app After Sales Support help@cocoonproducts.com.au...
A verification code will then be sent to the email address you entered 4. Enter the verification code into the password field 5. Set the password for your Cocoon Connect account OPTIONAL: Click on eye icon to unhide the password After Sales Support help@cocoonproducts.com.au...
Installing the Cocoon Connect App Smart Spotlight Camera Create a Home The first time you set up the Cocoon Connect application, you will be prompted to create a Home. Creating a home allows you to invite other Cocoon Connect account holders to control the same device.
Setting up the Spotlight Camera in the Cocoon Connect app 1. Open the Cocoon Connect app on your phone which is connected to your Wi-Fi network and log into your account 2. Select the Home tab on the bottom left hand side 3.
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11. You can also view the video stream from the Product Control Screen a. Your phone does not have to be connected to your local Wi-Fi to view the Spotlight Camera (however mobile data charges may apply if it’s not) After Sales Support help@cocoonproducts.com.au Model number: HE210242 1300 663 907 www.cocoonproducts.com.au 10/2021...
Operation Smart Spotlight Camera Main controls Once added to the Cocoon Connect app, you can tap on the Spotlight Camera from the home screen to access the video feed and controls.Each of the items on the screen allow the following functions: 1.
It is recommended to share device via home management option (see “Adding other Cocoon Connect accounts to your Home” on page 14) so a Home member can control the device n. Add to home screen: Adds an icon to your phone’s home screen linking direct to this camera o.
Additional Functionality Smart Spotlight Camera Now that you have set up this device you may want to connect it with other Cocoon Connect devices. For example, you may want a Smart Bulb to activate if a motion is detected. Instructions for applying such functions can be found on our website https://cocoonproducts.com.au/...
If there is not enough battery power there is a risk the firmware will not load correctly, rendering the camera unusable. Do not power off the camera during a firmware update. After Sales Support help@cocoonproducts.com.au Model number: HE210242 1300 663 907 www.cocoonproducts.com.au 10/2021...
What if my Router is not 2.4GHz? Wi-Fi routers operate in two bands, 2.4GHz and 5GHz. Some routers operate on both bands simultaneously. The Cocoon Spotlight Camera can only operate on the 2.4GHz frequency. Why are the speaker and Check the app settings to make sure...
If you require another copy of this instruction manual, please contact help@ cocoonproducts.com.au to obtain an electronic copy. After Sales Support help@cocoonproducts.com.au Model number: HE210242 1300 663 907 www.cocoonproducts.com.au 10/2021...
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Please telephone us on 1300 663 907 or write to us at: Balco Brands Pty Ltd PO Box 537 Bayswater Business Centre, Victoria, Australia 1300 663 907 - Hours: Mon-Fri 8:30am - 6:00pm AEST help@cocoonproducts.com.au AFTER SALES SUPPORT 1300 663 907 help@cocoonproducts.com.au YEAR WARRANTY MODEL: HE210242 PRODUCT CODE: 707034 10/2021...
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After Sales Support Ph. 1300 663 907 help@cocoonproducts.com.au...
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