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HOW TO USE
1.
Empty the tank if there is any water left and add fresh distilled water only. Plug the steamer into an appropriate
voltage socket. The indicator light will flash blue light, indicating the steamer is in the preheat stage.
2. When the indicator light stops flashing, the preheat stage is complete (preheat time is 30 seconds). Press the
Steam button and the steamer is ready to use.
3. By pressing the Steam button once, the steamer will continuously release steam until the water in the tank is
depleted or the button is pressed again. During steam release, pressing the Steam button again will stop the
output of steam.
4. When done, unplug, allow to cool, empty tank, wipe all surfaces with a soft cloth, reassemble, and store upright.
ATTAC H I N G FAB RIC BRUS H
1.
While the brush and steamer are cool, gently attach the top of the frame over the top the steamer head and
then click the bottom of the frame into place.
Note: Frame tab points down when in correct position.
2. Allow steamer to cool prior to removing frame. Gently pull on the tab.
Note: Be careful when removing frames as condensation may build up during use.
TIPS
• Sensitive items (such as items with embellishments) should be steamed from the inside of the garment to
avoid damage.
• Allow clothing to cool for about 5 minutes after steaming to set the press.
• To remove mineral buildup, mix 1/2 white vinegar with 1/2 fresh distilled water. Plug in steamer and run half
of the solution through the steamer. Unplug and let it sit for 30 minutes. Dump out. Repeat as needed until
steam output improves. Run fresh distilled water through steamer before using on clothes.
C LEA N I NG AN D CA RE
This product contains no user serviceable parts. Refer to qualified service personnel.
CLEANING STEAMER EXTERIOR
1. Make sure steamer is unplugged and completely cool.
2. Wipe the outer surface with soft, damp cloth. Water and small amounts of gentle household soaps, such as dishwashing
liquid, can be used on the exterior. Never use heavy-duty cleaner, or abrasive scouring pads that may scratch or discolor
the steamer.
3. After the steamer has been thoroughly dried, turn it back on and lightly steam over an old cloth. This will help remove any
reside left in the steam holes.
REMOVING MINERAL BUILDUP
1. Make sure steamer is unplugged and completely cool.
2. Mix together half a cup of vinegar with half a cup of water.
3. Plug in steamer and run half of the solution through the steamer.
4. Unplug and let it sit for 30 minutes.
5. Dump out solution and repeat as needed until steam output improves.
6. Run fresh distilled water through steamer before using on clothes.
STORING THE STEAMER
1. Check that the steamer is unplugged and completely cool.
2. Wrap the cord loosely around the base of the steamer.
3. Always store steamer upright on its base to prevent water leakage.
Tip: Always empty the tank after each use because standing water can leave a residue over time.
HGS012Series_29806_IB_E_A.indd 2
HGS012Series_29806_IB_E_A.indd 2
TR OU B L ESH OOTI NG
Problem
Possible Cause
The steamer is plugged
There's a power supply issue.
in but not heating.
Not enough steam or no
The steamer isn't heated up to full
temperature.
steam is coming out of
the steamer.
There is not enough water in the water
tank.
The water tank is not seated properly.
Calcium deposits have built up.
Discolored water is
Residue has built up in the water tank.
coming through the
holes and staining the
Perfumed or scented additives were
used.
fabric.
Starch was used.
Steamer is leaking or
Steamer is not hot enough.
spitting.
Condensation has built up.
Tap water or other filtered water is being
used.
Unit is tilted while using.
WA R R A NTY AN D C U STOM ER S ERV IC E I N FOR MATI O N
Two-Year Limited Warranty
(Applies only in the United States and Canada)
For service, repair or any questions regarding your appliance,
call the appropriate 800 number listed within this section.
Please DO NOT return the product to the place of purchase.
Also, please DO NOT mail product back to manufacturer, nor
bring it to a service center. You may also want to consult the
website listed on the cover of this manual.
What does it cover?
• Any defect in material or workmanship provided; however,
Empower Brands, LLC's liability will not exceed the
purchase price of product.
For how long?
• Two years from the date of original purchase with proof of
purchase.
What will we do to help you?
• Provide you with a reasonably similar replacement product
that is either new or factory refurbished.
How do you get service?
• Save your receipt as proof of date of sale.
• Visit the online service website at www.prodprotect.com/
blackanddecker, or call toll-free 1-800-465-6070, for
general warranty service.
• If you need parts or accessories, please call 1-800-738-
0245.
Solution
Check that the plug is properly inserted into the outlet or
try plugging the steamer into a different outlet.
Always allow steamer to preheat at least 30 seconds.
Follow the instructions on "How to Use".
Reinsert the water tank correctly.
Follow the instructions under TIPS on how "To remove
mineral buildup".
Empty the water tank after each use. Only use fresh
distilled water.
Regularly clean steamer and refrain from using
perfumed or scented additives.
Always clean steamer ironing plate after using starch.
Allow the steamer to heat for about 30 seconds.
Gently wipe the steam head with a soft, damp cloth to
remove condensation.
Only use fresh distilled water.
Only use in upright position.
How does state or provincial law relate to this warranty?
This warranty gives you specific legal rights. You may also
have other rights that vary from state to state or province to
province.
What does your warranty not cover?
• Damage from commercial use
• Damage from misuse, abuse or neglect
• Products that have been modified in any way
• Products used or serviced outside the country of purchase
• Glass parts and other accessory items that are packed with the
unit
• Shipping and handling costs associated with the
replacement of the unit
• Consequential or incidental damages (Please note,
however, that some states do not allow the exclusion or
limitation of consequential or incidental damages, so this
limitation may not apply to you.)
Are there additional warranty exclusions?
This warranty shall not be valid where it is contrary to
U.S. and other applicable laws, or where the warranty
would be prohibited under any economic sanctions,
export control laws, embargos, or other restrictive
trade measures enforced by the United States or other
applicable jurisdictions. This includes, without limitation,
any warranty claims implicating parties from, or otherwise
located in, Cuba, Iran, North Korea, Syria and the disputed
Crimea region.
11/27/23 11:36 AM
11/27/23 11:36 AM
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