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FrameSaver ® NP 64+ Frame Relay Digital Service Unit User’s Manual - Installation Guide Pub. No. 980-001-0221C March 2001 The information in this manual pertains to Base Software Revision 10.04.XX...
IMPORTANT SAFETY INSTRUCTIONS When using your FrameSaver NP 64+ equipment, basic safety precautions should always be fol- lowed to reduce the risk of fire, electric shock and injury to persons, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning.
1 Preface About This This manual provides basic installation, operation and troubleshooting information for the FrameSaver NP 64+ Frame Relay Digital Service Unit (FSU). The information is Manual directed to the installer who has a working knowledge of telecommunication systems and networks.
1 Preface Special The following are to be performed by qualified service personnel ONLY. Instructions When installing FrameSaver NP 64+ equipment, observe the following precautions: 1. Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in wet locations unless a jack is specifically designed for wet locations.
Equipment Certain equipment attachment limitations apply when installing and operating this equipment. Attachment The limitations for use in Canada and the U.S. (FCC Part 68) are described below. Limitations Canadian NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements.
1 Preface FCC Part 68 This equipment complies with Part 68 of the FCC Rules. On the underside of this (U.S.) equipment is a label that contains, among other information, the FCC registration num- ber and Ringer Equivalence Number (REN) for this equipment. If requested, this in- formation must be provided to the telephone company.
Software This manual pertains to FrameSaver NP 64+ Base Software Revision 10.04.xx. Revision changes for this and previous versions are listed below. Revision History Current This revision incorporates the following operational additions and/or changes: Revision Rev. 10.04.xx from Rev. 9.04.xx •...
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1 Preface Rev. 8.04.xx from Rev. 7.04.xx • • Download Notes Revision 8.04.xx software can be downloaded to a FrameSaver NP 64+ unit running Revision 7.04.xx without affecting the unit’s current configuration. Downloading to a prior revision will only affect the following configuration item. - PVCs that were included in the delay measurement list on the PVC Rev.
2 Description The FrameSaver NP 64+ Frame Relay Digital Service Unit (FSU) is a special purpose Digital Data Service CSU/DSU which provides management and diagnostic functions through Simple Network Management Protocol (SNMP) and other protocols, trans- ported over a Frame Relay network. It also includes an integral modem which supports access to the DSU as well as other co-located equipment such as routers.
2 Description ISDN Adapter The FrameSaver NP 64+ can be factory-optioned to include an integral ISDN Adapter module. Option The ISDN adapter provides Backup for the DDS line and/or additional Bandwidth On- Demand. It also provides the integral Modem, B-Channel Dial-In/Dial-Out access (in addition to POTS Line access).
ISDN Bandwidth Bandwidth On-Demand provides an additional network connection for a second DTE On-Demand (router) port based on a request from the DTE. In this configuration the FrameSaver NP 64+ ISDN Adapter is protocol-transparent. The Router determines the protocol used. A typical network configuration showing the Bandwidth On-Demand connection is shown in Figure 2-3.
2 Description ISDN Support for FrameSaver NP 64+ allows one of the ISDN B-Channels to be used in analog mode to Dial Modem support Dial-In or Dial-Out on the internal modem. In this way a single 2B+D ISDN Line can provide 56/64 Kbps Backup, 56/64 Kbps Bandwidth On-Demand and Dial-In Dial-Out access to FrameSaver NP 64+ and two auxiliary devices.
Second DSU The Second DSU option provides a second independent DDS interface with full frame relay capability. This dual DSU configuration can be used to provide additional net- Option work capacity to a second router port, or it can provide network redundancy at loca- tions where ISDN is not available.
2 Description Automatic Figure 2-6 shows a configuration which can be used to back up the network frame Switched Backup switch, DDS line, or even the internal DSU. In this case, the CPE (router) is switched to the DSU which detects proper connectivity with its frame switch. The base DSU will be connected to the CPE unless it senses a communications failure, in which case the Second DSU Adapter module will be connected to the DTE port.
FrameSaver The basic FrameSaver NP 64+ includes a network compliant 56/64 Kbps CSU/DSU, a Frame Relay switch function, a Frame Relay management module, and an SNMP NP 64+ Agent. The unit includes two Auxiliary ports and may be factory-optioned to include an inter- nal V.34 or V.90-compliant modem.
2 Description Power Control The optional Model 467 Power Control Unit (PCU) provides a mechanism for reboo- ting an external device by momentarily interrupting its AC power source. Unit Option The PCU is a separate unit which consists of an AC power relay, relay control circuit, power transformer, and connectors/cables for: AC IN, SWITCHED AC OUT and Control/Power (marked “See User’s Manual”).
Operating This section contains operation information about the following: Features • • • • Management Management access for control sessions or to retrieve alarm status is provided to the FrameSaver NP 64+ via in-band Telnet, dial-in VT-100 console connection or direct- Access connected VT-100 terminal.
2 Description WAN DLCI The in-band Frame Relay Management Channel WAN address is defined by the DLCI (Data Link Connection Identifier). The WAN DLCI can be configured for a Dedicated PVC, or as a Tunneled channel within a Payload PVC. During initial installation the unit can be configured to automatically learn the WAN DLCI, or it can be set via the unit’s rear panel DLCI DIP Switch, Local Console Port or Dial-In Console Port.
FrameSaver NP 64+ also provides expanded management access to the FSU through the following features: • • • These optional management paths are shown in Figure 2-11. Custom er Data Center Custom er Rou ter Fram e Relay Backbone M gm t NC C NC C Telnet W ork Station...
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2 Description With these features, NSP and/or customer management of the FSU can be accom- plished through three basic management modes: • • • 2-12 FrameSaver NP 64+ User’s Manual - Installation Guide The primary IP Address is associated with the network-facing dedicated PVC or Tunneled payload PVC.
WAN Management FrameSaver NP 64+ utilizes one IP Address on the network-facing Wide Area Net- IP Address work (WAN) management channel. This address is imbedded within the various com- munications protocol stacks used for SNMP, Telnet and PPP. The Unit’s WAN Management IP Address may be automatically learned from the first message received on the management PVC, or it can be set via the local or remote Console Port.
2 Description Software The FrameSaver NP 64+ system software is stored in flash memory. A new version of the software can be downloaded to the unit for software upgrade, or for restoration in Download the event an error is detected in the flash storage. A description of the download process is provided in section 5 Diagnostics of this man- ual.
Modem & The integral on-board modem can be switched to any one of the interfaces of the FrameSaver NP 64+ by the call director. The call director connects the modem to the Call Director Base Card, Option Module (ISDN or Second DSU), AUX 1 Port, or AUX 2 Port. In this way, the modem is used for out-of-band trap reporting (FrameSaver NP 64+ Base Card, Option Module or DTE device connected to an AUX Port) and accepts in- coming calls for management access of the FrameSaver NP 64+, DTE device or any...
3 Installation This section contains information to complete the physical installation of a FrameSav- er NP 64+ which includes: mounting the unit, power connection and input/output con- nections. FrameSaver NP 64+ comes equipped with rubber feet for table or shelf-top placement, Mounting and has keyholes molded into its base for wall mounting.
3 Installation C. Attach the fasteners to the wall leaving sufficient space (0.3 inches) between the bottom of the fastener head and the wall to allow the fastener head to pass into the keyhole opening in the base of the unit. D.
Mounting The optional Power Control Unit may be wall-mounted using the four keyhole mounts provided on its base (refer to Figure 3-3). Optional Model 467 Power Control Unit Keyhole M ounts NOTE: Use wall fasteners appropriate for the wall’s surface material, i.e. wood The Power Control Unit may also be placed or mounted on a table-top, shelf, or floor near the FrameSaver NP 64+.
3 Installation Connections FrameSaver NP 64+ has connectors on the rear panel for power and input/output con- nections. Rear panel connectors and controls are shown and described in Figure 3-4 and Table 3-1. D IG ITS S EE x100 U SE R S 1 2 3 4 5 6 7 8 9 10 11 12 M AN U AL P O W ER...
Power Power is supplied to a FrameSaver NP 64+ by the AC Power Pack shipped with each unit, or by an optional Model 467 Power Control Unit. Connections AC Power Pack FrameSaver NP 64+ is shipped with an AC Power Pack (transformer/plug module) Connection with power cord.
3 Installation Optional NP 467 If the FrameSaver NP 64+ installation includes an optional NP 467 Power Control Unit Power Control Unit (PCU), the Power Pack unit described above will NOT be used. Power for the Frame- Saver NP 64+ will be supplied by the Power Control Unit. Connection Connections to the Power Control Unit are made as follows: A.
Power On, 1. Verify that the proper voltage is present at the outlet to be used (refer to Table 3-12 Self-Test or Table 3-13 in General Specifications at the end of this section of this manual). If the outlet voltage is correct, plug the Power Pack or Power Control Unit AC IN plug into the AC outlet.
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3 Installation NOTE: The FrameSaver NP 64+ does not have a Power ON/OFF switch. NOTE: To remove power from the FrameSaver NP 64+, press down on the locking latch at the top of the power connector and pull the connector straight out. Do not pull on the cord.
Input/Output Basic FrameSaver NP 64+ has input/output connectors for the DDS facility, Data Port (DTE), two AUX ports, and Modem Line. Pinouts for each of these ports are provided Connections in the tables that follow. NOTE: Refer to Section 6, “Options” of this manual for a description of additional connectors with options such as the ISDN Adapter or Second DSU.
3 Installation Data Port Pinout Table 3-3 shows the pinout for the Data Port connector. Table 3-4 through Table 3-8 show the pin connections for the adapter cables for each of the interface types. NOTES: *CBC = Cable Code pin. (s) = single ended.
3 Installation AUX 1 & AUX 2 For AUX Port to Console connections, use cable assembly # 135-008-0400 for modu- Connections lar to DB25, or # 135-990-0006 for modular to Cisco* router console, or per AUX 1 and AUX 2 Port pinouts are shown in Table 3-9 and Table 3-10. A U X C o n n .
Console & Alarm In Console Mode, the AUX 2 port is configured as a VT-100 interface, 9.6Kbps, asyn- Contact Cabling chronous, 8 data bits, one start bit, one stop bit, and no parity. The Console Mode is enabled on the AUX 2 port when the “Console” Pin (#5) on the AUX 2 connector is asserted (connect the Console pin to the terminal’s DTR).
Power Control Unit Specifications Table 3-13 Model 467 Power Control Unit General Specifications Item Dimensions 2.5" H x 7.25" W x 4.6"D Weight As packaged including carton: 4.5 lbs. Unit alone: 3.5 lbs. Operating Range Temperature: 0 to 50 degrees C. operating. Relative Humidity: 5 to 95% non-condensing.
3 Installation Cisco* HD-60 To connect a Cisco router to a FrameSaver NP 64+ Data Port configured for ITU-V.35, use cable assembly # 135-006-0400, or per pinout shown in Table 3-14. Adapter Cable Specifications Cisco HD-60M Shield NOTES: * Cisco is a registered trademark of Cisco Systems, Inc. 3-20 FrameSaver NP 64+ User’s Manual - Installation Guide Table 3-14 Cisco HD-60M to FrameSaver NP 64+ HD-44M...
4 Operation This section contains configuration and operation information for basic FrameSaver NP 64+. Refer to Section 6, “Options” of this manual for configuration and operation information for FrameSaver NP 64+ options such as ISDN Adapter. Configuration FrameSaver NP 64+ configuration consists of initially setting the WAN Management Channel’s DLCI address via the rear panel DIP Switches, dial-in VT-100 console con- nection or direct connected VT-100 terminal.
4 Operation The WAN DLCI can be set for Dedicated or Tunneled mode using the DIP Switches. To enter a dedicated WAN DLCI, set the DIP Switches for the desired DLCI value as described above and proceed to the Power On section on page 4-3 to clear the unit’s NVM.
Power On With all the connections completed and the WAN DLCI DIP Switches set, the Frame- Saver NP 64+ is ready to be powered on. Proceed by holding in the recessed push button switch labeled “NVM RESET / CON- FIG” on the unit’s rear panel while plugging in the power connector and continue to hold the button for approximately 10 seconds.
4 Operation Establish The FrameSaver NP 64+ sends a Startup/Login Prompt when a management connec- tion has been established (in-band Telnet, dial-in VT-100 console connection or direct Management connected VT-100 terminal), provided that another management session is not current- Session ly in use.
Block Mode FrameSaver NP 64+ supports Block as well as Character mode management access. To enable Block mode, set the VT-100 terminal (or emulator) to “LOCAL ECHO.” When logging in, along with entering the password, type “\VT100” (include a space between the last character of the password and the “\”...
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Management Figure 4-2 shows the general flow for management access for the basic FrameSaver Command Flow NP 64+. It shows each of the screen displays and the general function for that screen. - LO G O UT - - S YS TE M VIEW - Login Prom pt or Logout / AutoUpdate In Use...
4 Operation Parameter Upon successful login, the System View screen is displayed. Setting The System View screen presents an overview of the system status and provides the path to configuration, test, and other status screens. ************************ FrameSaver NP 64 - System View ************************ Name: F@43802 Location: Fair Lawn, N.J.
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DSU Status - Modem Status - Aux Port Status - High Speed Interface Status - Commands: DsuConfig [DC] - Advances to DSU Configuration Screen. FrameConfig [FC] - Advances to Frame Manager Configuration Screen. PvcConfig [PC] - Advances to PVC Performance Configuration Screen. MonConfig[MC] - Advances to Protocol Monitor Configuration Screen.
4 Operation DSU Configuration The DSU Configuration screen allows you to view and alter parameters for the DSU and Modem. The DSU Configuration screen is shown in Figure 4-4. ******************************* DSU Configuration ****************************** Name [N=]: F@43802 Location [L=]: Fair Lawn, N.J. Contact [C=]: J.
DataRate must be set to the actual rate (56 or 64 Kbps) when FRM MGR is set for “ClrChan” and/or LMI Protocol is set for “None”. Auto should NOT be used for these configurations. 5. Enter WAN IP Address for SNMP management of the FrameSaver NP 64+. If set to the default value as shown in Figure 4-4, the IP Address will be learned automatically.
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4 Operation Parity - “N” (None), “E” (Even), or “O” (Odd) Data Bits - “8” (8 data bits), or “7” (7 data bits) Default is shown in Figure 4-4: 9600bps, 8 data bits, no parity, no flow control. NOTES: 5. AUX 2 Setup - Functions the same as for AUX 1 above, with the additional Operating Mode of “CS”...
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MTU Size - Sets the maximum size (Maximum Transmit Unit) for any IP packet sent by the unit via any management route (dedicated, backup, or PPP dial session.) Pref- ace the number to be entered for size with “V” if the user traffic is known to include Voice over IP.
4 Operation Frame Manager The Frame Manager Configuration screen allows you to view and alter parameters for Configuration Frame Manager operations. The Frame Manager Configuration screen is shown in Figure 4-5. ************************** Frame Manager Configuration ************************* Name: F@43802 WAN Mgmt DLCI [D=#,T#orD#]: Disabled P/C Mgmt DLCI [E=P#orC#]: Disabled X to Disable or 16 thru 991 ------------- Network ------------...
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3. LMI Protocol - Displays and allows the selection of the LMI protocol used. If set to “None,” LMI traffic (if any) to or from the Network will be passed through the FrameSaver NP 64+ unaffected, and the unit’s LMI alarms and status will be cleared.
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4 Operation 6. Link Err Threshold - Disables or sets the threshold of Data Frame Error Seconds which when reached or exceeded will cause an alarm to be declared. Set independently for Network and User sides. Commands Help [?] - Advances to “Help” for Frame Manager Configuration screen. Save [SA] - Saves parameters and returns to System View screen.
SNMP Community The SNMP Community Access Configuration screen allows you to view and alter pa- Access rameters for SNMP Community operations. Configuration The SNMP Community Access Configuration screen is shown in Figure 4-6. ********************** SNMP Community Access Configuration ********************* Name: F@43802 Community #1 Name [C1=]: public Community #2 Name [C2=]: Community #3 Name [C3=]:...
4 Operation SNMP Trap The SNMP Trap Manager Configuration screen allows you to view and alter parame- Manager ters for SNMP Trap Manager related operations. Configuration The SNMP Trap Manager Configuration screen is shown in Figure 4-7. *********************** SNMP Trap Manager Configuration ************************ Name: F@43802 Mgr ------ IP Address ----- ---------------- Name ---------------- ---- Path --- #1 [T1=]:0.0.0.0...
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Path - Selects WAN (W) or Payload/CPE (P) as the management path for sending 2. Disable Traps - Selects Traps to be disabled. Can be selected individually, in a range, or group. Selected (disabled) items are bracketed by “>>”...“<<” characters as shown in Figure 4-7, item #1. NOTE: Trap descriptions are provided in the Diagnostics sections of this manual.
4 Operation PVC Performance The PVC Performance Configuration screen allows you to view and alter parameters Configuration for Network Delay, Bandwidth utilization, and congestion measurement operations. The PVC Performance Configuration screen is shown in Figure 4-8. ************************* PVC Performance Configuration ************************ Name: F@43802 Desired Delay Mon Rate [R=#]: 10 X to Disable or 1 thru 240 Seconds...
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Desired Loss Mon Rate - Setting for the rate at which a Loss measurement packet (Packet-Counting packet) is injected on each PVC in the list specified at the bottom of this screen. Default value (60) dictates that within each 60-second period, every PVC in the list is measured once.
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4 Operation 10. Auto & Manual - Specifies the Tx and Rx CIR value and Mon (monitoring packet(s)) type to be used when PVCs are added to the statistics list. Valid CIR values are 0 through 64, default value is zero. Auto - When a non-configured PVC is detected, the indicated settings are used un- Manual - For PVCs manually added (using the AddPVC command), the param- Mon - Selects the Monitor setting for PVCs added automatically and manually.
Protocol Monitor The Protocol Monitor Configuration Screen allows you to view and alter parameters Configuration for Protocol Monitor and Top IP Traffic collection operations. The Protocol Monitor Configuration Screen is shown in Figure 4-9. ************************ Protocol Monitor Configuration ************************ Name: F@43802 Protocols [P=] ([P=m,n,...r] and/or [P=m-n] for up to 7 selections) >>...
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4 Operation 3. Rank Top Stats By - Selection determines whether the Top IP Traffic collection will be ranked by IP traffic with the highest Packet counts or IP traffic with the highest Octet counts. Commands: Help [?] - Advances to “Help” for Protocol Monitor Configuration screen. Save [SA] - Saves parameters and returns to System View screen.
Configuration The basic FrameSaver NP 64+ initial configuration is now completed. Completed If the unit is not optionally equipped, such as with an ISDN Adapter, or the option fea- ture will not be used at this time, then proceed to the next section of this manual, Test Installation.
4 Operation Test The final step of the FrameSaver NP 64+ installation is to verify operations. This is done through the Network Control Center (NCC). Installation 1. Contact the Network Control Center and inform the Operator that the physical installation and initial configuration are completed. 2.
5 Diagnostics This section contains general diagnostic information for basic FrameSaver NP 64+. Refer to Section 6, “Options” of this manual for additional diagnostic information regarding optional features such as the ISDN Adapter or Second DSU. FrameSaver NP 64+ diagnostic features include; Front Panel LED Indicators, BER Testing, Statistic gathering and reporting, and Alarm reporting.
5 Diagnostics Nomenclature POWER Green LED READY Green LED DDS ALARM Red LED NETW LMI Green LED USER LMI Green LED HS PORT TxD Green LED HS PORT RxD Green LED FR MGMT. Green LED MODEM IN USE Green LED *See Software Download at the end of this section for description.
Testing FrameSaver NP 64+ provides management access diagnostic test support. Diagnostic Test FrameSaver NP 64+ supports diagnostic loopback testing and can source a BER Test directed toward the DDS circuit or toward the DTE. Support A block diagram of the test paths within the FrameSaver NP 64+ is shown in Figure 5-2.
5 Diagnostics DSU Tests The DSU Test screen provides base card status and access to DSU tests. The DSU Test screen is shown in Figure 5-3. *********************************** DSU Test *********************************** Name: F@43802 DSU Fault: DSU Loop: Test Mode [T=] 1) Clear >>2) BERT to Netw<<...
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Loop to User - Loops data back to High Speed Interface Port. Loop to Netw - Loops data back to Network. NOTES: 1. PVC tests will prompt for the input of a PVC DLCI destination. 2. “Test Pkts to Netw” delay values may not correlate to values displayed on the PVC Statistics Screens because the Link Test Packet size (40 - 1590 octets) is larger than the Delay measurement packet (36 octets).
5 Diagnostics Additional commands on this screen are: AutoUpdate [AU] - Provides automatic screen update and refresh (every five sec- onds) of all status and Test (when active) results. No changes can be made while in this mode, and the bottom lines on the screen are replaced as shown in Figure 5-4. AutoUpdate is exited by pressing ENTER.
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5 Diagnostics Statistics FrameSaver NP 64+ provides current and historical performance statistics for the fol- lowing: • • • DSU and Frame Manager statistics are accumulated in 15-minute intervals for the last 24 hours. PVC, Protocol monitoring, and Top IP Traffic statistics are accumulated in user-defined intervals (1 - 15 minutes).
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High Speed Interface Status - Current Interval Count - Displays the number of seconds that have elapsed in the current 15-minute interval. 24 Hour Interval Count - Displays the number of 15-minute intervals that have been accumulated since the last reset of the counters (max. 96). DSU (heading) - The following DSU parameters are displayed: RLOS: Receive Loss of Signal (carrier loss) - Count of seconds during which OOS: Out of Service - Count of seconds during which DSU detects Out of...
5 Diagnostics DSU Statistics The DSU Statistics History screen displays all performance parameters for the DSU and Frame Relay Traffic for each of the 96 possible, 15-minute intervals. History The first history screen (1 of up to 6) is accessed by selecting ViewHistory [VH] from the DSU Statistics Summary screen.
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5 Diagnostics PVC Statistics The PVC Statistics Summary screen provides summary performance information and access to detailed performance history displays for the Frame Relay traffic on a per- Summary PVC basis. The PVC Statistics Summary screen is shown in Figure 5-7. **************************** PVC Statistics Summary **************************** Name: F@43802 (P=Pkt&Oct,TC=TxCir,RC=RxCir,TL=TxLoss,RL=RxLoss,FD=FullDlay,orND=NetwDlay)
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RxPkts & TxPkts - Count of packets received (Rx) and count of packets sent (Tx). NOTE: Measurement Packets (Delay, Loss, & Link Test) are included in the RxPkts and TxPkts counts of the FrameSaver NP originating the packets. Measurement packets are included only in the RxPkts count of a FrameSaver NP looping (receiving and returning) Measurement Packets.
PVC Statistics The PVC Statistics History screen displays performance parameters for Frame Relay Traffic for each of the 96 possible intervals on a per-PVC basis. History The first history screen is accessed by selecting ViewHistory [VH] from the PVC Sta- tistics Summary screen.
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5 Diagnostics DLCI [D=#,All,or Sum] - selects the PVC(s) for which the historical statistics will be produced. Choices are: Specific PVC or “Etc”- Enter DLCI number for the desired PVC (or “Etc”). Pro- All PVCs - Enter All (or only “A”). Displays a listing by intervals providing an in- Sum - Enter Sum (or only “S”).
Protocol The Protocol Monitor Statistics Summary screen displays summary performance in- formation and provides access to detailed performance information for the Frame Re- Monitor lay Traffic for each protocol specified. Statistics The Protocol Monitor Statistics Summary screen is accessed from the System View Summary screen, selecting [MS] by typing “MS”...
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5 Diagnostics Additional commands on this screen are: ResetStats [RS] - Clears all Protocol Monitoring and PVC Monitoring statistics ViewHistory [VH current_time (optional)] - Advances to Page 1 of the Protocol Monitor Statistics History screen. The “current_time” optional parameter causes the history interval count to reflect the actual time-of-day rather than a simple count of intervals.
Protocol The Protocol Monitor Statistics History screen displays all performance parameters for the Frame Relay Traffic on a per-interval basis for each of the 96 possible intervals for Monitor each protocol specified. Statistics The first history screen is accessed by selecting ViewHistory [VH] from the Protocol History Monitor Statistics Summary screen.
5 Diagnostics Top Talker/ The Top Talker/Conversation Statistics Summary screen displays summary perfor- mance information and provides access to detailed performance information for the Conversation Top IP Traffic irrespective of PVC divisions. Statistics The Top Talker/Conversation Statistics Summary screen is accessed from the System Summary View screen, selecting [TS] by typing “TS”...
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Rank - Number 1 to 6, showing the rank (with 1 being the highest) the line of statistics holds compared to other talkers/conversations. For Rank by Octet, the following are displayed: Bps - The displayed Bps is calculated from the total count of Octets for the Octets - Count of bytes within packets for that particular talker/conversation.
5 Diagnostics Rx Conversation An example of a Top Talker/Conversation Statistics Summary screen, in Rx Conver- Mode sation mode ranked by Octet, is shown in Figure 5-15. ***************** Top Talker / Conversation Statistics Summary ***************** Name: F243802 -------------- Most Recent Completed Interval -------------- Rank ResetStats[RS] Help[?]...
Rx Listener Mode An example of a Top Talker/Conversation Statistics Summary screen, in Rx Listener mode ranked by Packet, is shown in Figure 5-16. ***************** Top Talker / Conversation Statistics Summary ***************** Name: F243802 -------------- Most Recent Completed Interval -------------- Rank ResetStats[RS] Help[?]...
5 Diagnostics Top Talker/ The Top Talker/Conversation Statistics History screen displays detailed performance information for the Top Talker/Conversation of IP Traffic irrespective of PVC divi- Conversation sions. Statistics The Top Talker/Conversation Statistics History screen is accessed from the Top Talk- History er/Conversation Statistics Summary screen, selecting [VH] by typing “VH”...
Alarms FrameSaver NP 64+ generates “traps” (SNMP alarms or alerts) in response to certain detected network conditions. (In the case of FrameSaver NP 64+ with dual DSUs, each DSU generates Traps). The traps are reported either In-band utilizing the Management PVC, or via Dial-Out utilizing the internal Modem.
5 Diagnostics Fault Isolation Figure 5-18 shows a typical application with potential fault locations marked ( a ) through ( i ). Table 5-3 describes the corresponding indications, reporting mecha- nisms including the traps for each fault, and suggested test options. F ram e S w itc h (g )
LED Indicator The FrameSaver NP 64+ front panel LED indicators may also be used to troubleshoot a problem. Table 5-4 describes the Base unit LED indicator’s normal states, and some Troubleshoot- possible causes for abnormal indications. Table 5-4 FrameSaver NP 64+ Base Unit LED Diagnostics FrameSaver NP 64+ LED Status NETW USER...
5 Diagnostics Additional The paragraphs in this section provide additional information, notes, or tips about some of the specific operating features of the FrameSaver NP 64+. Descriptions This information is intended to assist anyone in the use of these features or in trouble- shooting problems concerning these features.
DTE Dialing In addition to the internal DSU and Option cards, the FrameSaver NP 64+’s internal modem may be shared by external devices, which interface the FrameSaver NP 64+ Using AUX through AUX ports 1 and 2. The modem sharing process is controlled by the DTR lead Ports &...
5 Diagnostics Management Access Dial-In When using a PC (desktop or laptop) to establish management access to a FrameSaver NP 64+, ensure that the VT-100 configuration is set to use flow control, and that the BAUD rate does not exceed 57600 (56Kbps). Some emulation programs will automatically configure to the highest rates available (such as 115200), and this may cause the dropping of characters while FrameSaver NP is returning a screen to the PC terminal.
6 Options This section contains installation, operation and diagnostic information specific to fac- tory Options which are available with FrameSaver NP 64+ units. The Options currently available and covered in this manual are: • • 980-001-0221C FrameSaver NP 64+ User’s Manual - Installation Guide March 2001 ISDN Adapter Option Second DSU Option...
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ISDN Adapter This section contains installation, operation and diagnostic information specific to the ISDN Adapter option for FrameSaver NP 64+. Option The front panel of FrameSaver NP 64+ with ISDN Adapter option is shown in Figure 6-1. Figure 6-1 FrameSaver NP 64+ Front Panel with ISDN Adapter Installation Installation for the ISDN portion of FrameSaver NP 64+ consists of making the Data Port and ISDN Line connections.
ISDN Adapter Option FrameSaver NP 64+ ISDN connectors are described in Table 6-1. Table 6-1 FrameSaver NP 64+ ISDN Input/Output Connectors and Specifications Connectors ISDN Data Port ISDN Line ISDN Data Port The ISDN Data Port supports the same electrical interface types as the base unit Data Connection Port (except for ITU-X.21-NS), and the connector pinouts are also identical.
ISDN With the ISDN connections and base unit connections completed, the FrameSaver NP 64+ is ready to be powered on and the ISDN Adapter configured for operation. Configuration Power On with With all connections completed, the FrameSaver NP 64+ with ISDN will complete its Connections power-on self-test sequence with front panel LED indications as follows: Completed...
ISDN Adapter Option Establish The FrameSaver NP 64+ sends a Startup/Login Prompt when a management connec- Management tion has been established (in-band Telnet, dial-in VT-100 console connection or direct connected VT-100 terminal), provided that another management session is not current- Session ly in use.
Management Figure 6-3 shows the general flow for management access for FrameSaver NP 64+ Command Flow with the ISDN Option. It shows the screen displays and the general function for that screen. The ISDN related screens are at the bottom of the flow chart. - LO G O U T - - S Y S TE M V IE W - L og in P ro m pt o r...
ISDN Adapter Option ISDN Parameter This section describes the additional screens and parameters used to configure the ISDN Adapter option. There are also some field changes on the System View Screen Setting specific to the ISDN Adapter option. The ISDN configuration screens are; ISDN Adapter Configuration Screen and the Backup/On-Demand Configuration Screen.
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ISDN Backup - State as reported by ISDN Adapter Card. On-Demand Interface Status - If the ISDN Adapter is not configured for ISDN Commands: IsdnConfig [IC] - Advances to ISDN Adapter Configuration Screen. BkupConfig [BC] - Advances to Backup / On-Demand Configuration Screen. IsdnTest [IT] - Advances to ISDN Status / Test Screen.
ISDN Adapter Option ISDN Adapter The ISDN Adapter Configuration screen allows you to view and alter parameters for Configuration the ISDN Adapter related operations. The ISDN Adapter Configuration screen is shown in Figure 6-5. ************************** ISDN Adapter Configuration ************************** Name: F@43802 B1/B2 Mode [M=] >>1) Backup/unused<<...
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Data Rate - Selects the synchronous data rate to be used for all data connections. NOTE: 64+ Kbps ISDN service is not consistently available from all Telcos. Modem Line - Selects the quality of the line expected from Telco, when the modem places a call.
ISDN Adapter Option Backup / On- The Backup / On-Demand Configuration screen allows you to view and alter parame- Demand ters for the ISDN Backup or On-Demand operations. Configuration To proceed to Backup/On-Demand Configuration, from the System View Screen, type “BC”...
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WAN IP Add # n - Sets the IP Address for management access while the unit is Learn IP Add - Sets IP Address to “Learning Mode,” where unit will learn its NOTE: See “Management IP Address per Connection” later in this section of the manual for a detailed description of SNMP IP Address learning.
ISDN Adapter Option Management When optioned with ISDN, FrameSaver NP 64+ can have three different communica- IP Address per tions paths that allow it to connect to the frame relay network in different places. They are DSU, ISDN dial up Phone # 1 and ISDN dial up Phone #2. Each of these connec- Connection tion points could result in the management PVC routing through different IP sub-nets to reach the NCC (Network Control Center), or it may be desirable to have the Frame-...
Diagnostics This section contains diagnostic information specific to the ISDN Adapter option. For diagnostic information regarding basic FrameSaver NP 64+ features, refer to Sec- tion 5, “Diagnostics” of this manual. ISDN Adapter option diagnostic features include; ISDN Adapter Status information and Tests, Alarm reporting, and Front Panel LED Indicators.
ISDN Adapter Option ISDN front panel indicators are described in Table 6-3. Table 6-3 FrameSaver NP 64+ Front Panel Indicators (with ISDN Adapter) Nomenclature ISDN READY Green LED BRI ALARM Red LED B1 IN USE Green LED B2 IN USE Green LED 6-16 FrameSaver NP 64+ User’s Manual - Installation Guide...
ISDN Tests ISDN testing features include Network Loopback and Operator-Initiated Management Session Tests. Loopback The ISDN “B” channels may be looped back (toward the Network) for external testing. Configured for Backup operation Loopback of a B-Channel is automatically initiated when connection is made to a Dial- In call, provided the B-Channel is currently configured for Backup operation.
ISDN Adapter Option ISDN Status and The ISDN Status/Test screen provides ISDN Adapter (card) status and test capability. Tests The ISDN Status/Test screen is accessed from the System View screen, selecting [IT] by typing “IT” followed by ENTER. The ISDN Status/Test screen is shown in Figure 6-8. ****************************** ISDN Status / Test ****************************** Name: F@43802 DSU Fault:...
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Time Disable - Terminates and/or disables all backup activity for the specified High Speed Interface Status - ISDN Backup - Displays (blank) or the current status as reported by ISDN Adapter Card. Refer to the Appendix in this manual for a list and description of all status displays.
ISDN Adapter Option Alarms FrameSaver NP 64+ generates “traps” (SNMP alarms or alerts) in response to certain detected network conditions. Specific Traps apply to the ISDN Adapter option. Traps ISDN-related conditions (objects) which generate traps are listed in Table 6-4. Table 6-4 Traps - Private MIB Extension Component Object...
LED Indicator The ISDN Adapter front panel LED indicators may also be used to troubleshoot a Troubleshooting problem. Table 6-5 describes the ISDN Adapter LED indicator’s normal states, and some possible causes for abnormal indications. Table 6-5 FrameSaver NP 64+ ISDN Adapter LED Diagnostics FrameSaver NP 64+ ISDN Adapter LED Status ISDN...
ISDN Adapter Option Additional This (these) paragraphs provide additional information, notes, or tips about some of the Descriptions specific operating features of the ISDN Adapter option. This information is intended to assist anyone in the use of these features or in trouble- shooting problems concerning these features.
Appendix Fault & Test FrameSaver NP 64+ screen displays include status fields which indicate Fault and/or Test conditions that relate to the selected screen. These fields are indicated on the Screen screens by a title such as “System Test/Fault”. After the title, the highest priority fault or test currently active is displayed, if any.
Appendix DSU Fault DSU Fault shows the highest priority DSU fault currently detected. This is displayed on the DSU Test and ISDN Status / Test screens. Display DSU Fault Failure of DSU related hardware detected by the unit. Carrier Loss Detected loss of DDS facility.
Frame Mgr Frame Mgr Fault shows the highest priority Frame Manager fault currently detected. This is displayed on the DSU Test and ISDN Status / Test screens. Fault Display Clear Channel Frame Manager configured for and operating in “Transparent” mode. LMI Netw Failure Invalid or no response to LMI Status enquiries toward Network.
Appendix ISDN Backup ISDN Backup shows the highest priority ISDN Backup related fault, test or status cur- rently detected. This is displayed on the System View and ISDN Status / Test screens. Display ISDN Adapt Fault The ISDN hardware has failed (backup cannot be accomplished) ISDN Line Failure The ISDN line of at least one B-Channel is faulty (backup may not be possible).
ISDN Demand ISDN Demand shows the highest priority ISDN On-Demand related fault, test or status currently detected. This is displayed on the System View and ISDN Status / Test screens. Display ISDN Adapt Fault The ISDN hardware has failed (Demand operation cannot be accomplished) ISDN Line Failure The ISDN line of at least one B-Channel is faulty (Demand operation may not be possible).
Appendix Table A-6 ISDN Connection Cause Codes Code Cause Unallocated (unassigned) number. No route to specified transit network. No route to destination. Send special information tone. Misdialed trunk prefix. Channel unacceptable. Call awarded and being delivered in an established channel. Preemption.
Modem Status, Modem Status shows the highest priority internal modem related fault currently detect- ed. This is displayed on the System View screen. Fault Display ISDN Adapt Fault The ISDN hardware has failed. ISDN Line Failure The ISDN line of at least one B-Channel is faulty. ISDN SPID Failure An invalid or incorrect SPID has been entered for at least one B-Channel.
Appendix System System Test / Fault shows the highest priority System related test or fault currently de- tected. This is displayed on the System View screen. Test/Fault Display NVM Failure Failure of NVM (Non-Volatile Memory) detected by the unit and the latest configuration may not have been saved.
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