Preparing the Wash Load ................16 Adding Detergents, Softeners and Bleaches..........18 Control Panel ....................20 Programme Table ....................23 Extra Options and Functions ................26 SMART FUNCTIONS LG ThinQ Application ..................31 Smart Diagnosis ....................33 MAINTENANCE Cleaning after Every Wash ................35 Cleaning the Appliance Periodically ..............35 TROUBLESHOOTING Before Calling for Service................38...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
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• The inlet water pressure must be between 50 and 800 kPa. Maximum Capacity The maximum capacity in some cycles for dry clothes to be washed is: WT-VD15M / WT-VD15HV VD17HM / WT-VDN15M / WT- VD17HB /...
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SAFETY INSTRUCTIONS to weathering conditions such as direct sunlight, wind, rain, or temperatures below freezing. • Make sure the power plug is completely pushed into the power outlet. • Do not plug the appliance into multiple outlet sockets or an extension power cable.
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• In case of a water leak from the appliance, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
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• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
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SAFETY INSTRUCTIONS • Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside.
INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Accessories *1 The included accessories vary depending on the model you purchased. Cold Water Inlet Hose Drain Hose Anti-Rat Cover Screw for Anti-Rat Cover Door...
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INSTALLATION Specifications WT-VD15M / WT-VD15HV / WT-VDN15M / WT-VD17HM / Model WT-VDN17M WT-VD18HB WT-VD19HB WT-VDN15HB WT-VD17HB WT-VD15HB Power Supply 110 V~, 60 Hz Product Approx. 45 kg Approx. 46 kg Weight Energy 0.0048 kWh/ 0.0043 kWh/ 0.0049 kWh/ 0.0047 kWh/ 0.0043 kWh/...
INSTALLATION Installation Place • To prevent damage, do not remove the foam insert from the tub until the appliance is in Requirements the final location. Before installing the appliance, check the following information in order to install the appliance in a correct place.
WARNING serious malfunctioning. Contact your local • This appliance must only be used for domestic authorised LG repairer. household purposes and should not be used • The power plug must be plugged into an with movable home or house.
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INSTALLATION • The water supply hose supplied may vary from Remove the guide plate if the tap is too large country to country. Make sure to connect the to fit the adapter. blue supply hose to the COLD water tap, and the orange supply hose to the HOT water tap.
INSTALLATION Connecting the Hose to the To change the direction of the drain hose, Appliance remove it and reinstall it facing in the correct direction. Screw the water inlet hose to the water inlet valve on the back of the appliance. Positioning the Drain Hose •...
INSTALLATION Levelling the Appliance Assembling the Anti-Rat Cover You can insert the anti-rat cover according to the Checking the Level type to protect the appliance from the rat. Levelling the appliance prevents unnecessary Lay the appliance backwards. noise and vibration. Check whether the appliance is perfectly level after installation.
OPERATION OPERATION Operation Overview End of cycle. • When the cycle is finished, a melody will Using the Appliance sound. Immediately remove your clothing from the appliance to reduce wrinkling. Before the first wash, select the Normal programme and add a half amount of detergent. NOTE Start the appliance without clothes.
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OPERATION Checking the Fabric Care Label cause irreparable damage to both your appliance and clothes. This will tell you about the fabric content of your clothes and how it should be washed. Symbols on the Care Labels Symbol Wash / Fabric type •...
OPERATION Adding Detergents, CAUTION Softeners and Bleaches • Using liquid detergent without diluting, or leaving laundry for a long time after pouring Detergent Dosage diluted liquid detergent into the drum might cause the clothes to be damaged, bleached, • Detergent should be selected according to fabric discoloured.
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OPERATION Adding Fabric Softeners bleach dispenser . Avoid splashing or overfilling. Add a fabric softener to the maximum fill line. • If the softener is concentrated, then it should be diluted. • Mix powdered bleach with water to a liquid consistency and pour it into the bleach •...
• To use an extra option and function with asterisk, press and hold the button for 3 seconds. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
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OPERATION Wi-Fi Press and hold the Water button for 3 seconds to initiate the connection of the appliance to the LG ThinQ application. START/PAUSE Button • Press this button to start or pause the washing progarmme. NOTE • If the START/PAUSE button is not pressed within a certain time, the appliance will shut off and all settings will be lost.
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OPERATION Icons on the Display This icon lights up when the Strong Wave option is activated. This icon lights up when the Scent+ option is activated. (for Steam Models Only) This icon lights up when the programme starts and the door is locked. This icon lights up when the Tub Clean option is activated.
OPERATION Programme Table Washing Programme Wash programmes are designed for the best wash performance for different types of clothes. • Press the washing programme button to select the desired programme. • When you select a wash programme, the light for the corresponding wash programme will turn on. Normal Description Use this programme to wash normal laundry.
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OPERATION Allergy Care (for Steam Models Only) Description This programme is specifically designed for reducing certain allergens at a powerful, high temperature. • Stains that can be easily removed with this programme are coffee, soda, juice, soy sauce etc. • If only cold water is connected, it takes longer washing time as heating time lengthens.
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OPERATION Duvet Description Use this programme to wash a blanket or bedclothes that have the hand wash sign on the care label. • Cashmere bedclothes, acrylic blanket, mixed spinning blanket, woollen blanket, infilling (polyester 101), and bed sheets might be damaged if they are allowed to float.
OPERATION Extra Options NOTE • Delay End option can be selected for every washing programme in the table below except the Delicates programme. • All extra options cannot be selected at the same time in the Normal programme. • : Available / X: Not available For Steam Models Programme Steam...
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OPERATION required and recommended to avoid linting and NOTE unbalanced errors when the load is bulky but lightweight. • If the water pressure of tap water is less than 100 • Press Water option until the desired water level kPa, water does not come out from the JetSpray is selected.
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OPERATION • Strong Wave: Press and hold TurboWash minutes. The soak time is indicated on the button for 3 seconds to select the Strong display. Wave option. Setting Press the START/PAUSE button. Child Lock Use Child Lock function to disable the controls. This function can prevent children from changing Using Basic Options programmes or operating this appliance.
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OPERATION Unlocking the Control Panel Turn on the power. Press and hold the AI Wash and Spin buttons simultaneously for 3 seconds to deactivate this function. • When this function is deactivated, a beeper will sound and the remaining time for the current cycle will reappear on the display.
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OPERATION Manual Washing When you need a rinse and spin, spin only, rinse only or wash only cycle, these can be set manually. Rinse and Spin Spin only Rinse only Wash only Press the POWER button. Press the Rinse Press the Spin Press the Rinse Press the Wash button.
SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone. NOTE LG ThinQ Application Features •...
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• If the firewall on your wireless router is enabled, disable the firewall or add an exception to it. Run the LG ThinQ app and sign in with your existing account or create an LG account to • The wireless network name (SSID) should be a sign in.
NOTE opensource.lge.com. LG Electronics will also provide open source code to • Once this function is enabled, you can only start you on CD-ROM for a charge covering the cost of a cycle from the LG ThinQ smartphone performing such distribution (such as the cost of application.
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SMART FUNCTIONS • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application. Press the POWER button to turn on the appliance. • Do not press any other buttons.
MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
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MAINTENANCE WARNING NOTE • For models without a lint filter, the lint is • Leave the door open to dry the drum interior but discharged when the water drains during only if it is safe and any children are supervised. washing.
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MAINTENANCE Cleaning the Lint Filter Wash the filter with a soft brush. The filter is an important part for an efficient washing performance result, so take a special care. Clean the filter regularly. CAUTION • Clean the lint filter after at least 2 - 3 washes. •...
You can remedy most of the problems by yourself, consequently save time and money, since you do not need to call LG Electronics service centre. The following table should assist you by troubleshooting.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Foreign objects, such as coins, pins, clips, etc.,are caught between the pulsator and the inner drum. FOREIGN OBJECTS ERROR • Turn off the appliance and then press the POWER button. Press the Spin button without selecting a cycle to drain and spin the laundry. When the spin is complete, remove the clothes and then find and remove any objects caught in the pulsator gap.
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TROUBLESHOOTING Symptoms Possible Cause & Solution A motor error has occurred. DRAIN MOTOR ERROR • Unplug the appliance and call for service. is not an error. This prevents children from changing cycles or operating the appliance. CHILD LOCK FUNCTION • Turn off the Child Lock function in the control panel. Vibration sensor malfunctions.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance will not Appliance is unplugged. operate. • Make sure that the cord is plugged securely into a working outlet. Water supply is turned off. • Turn on the water supply tap completely. Controls are not set properly. •...
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TROUBLESHOOTING Symptoms Possible Cause & Solution Water leaking Drain hose has come out of drain or is not inserted far enough. • Tie drain hose to supply hose or standpipe to prevent it from coming out during drain. For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange.
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• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance...
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TROUBLESHOOTING Symptoms Possible Cause & Solution Your home appliance The wireless network name (SSID) is set incorrectly. and smartphone are • The wireless network name (SSID) should be a combination of English not connected to the letters and numbers. (Do not use special characters.) Wi-Fi network.
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