Preparing the Wash Load ................15 Adding Detergents, Softeners and Bleaches..........17 Control Panel ....................19 Programme Table ....................21 Extra Options and Functions ................25 SMART FUNCTIONS LG ThinQ Application ..................28 Smart Diagnosis ....................28 MAINTENANCE Cleaning after Every Wash ................29 Cleaning the Appliance Periodically ..............29 TROUBLESHOOTING...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
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SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • Cleaning and user maintenance shall not be made by children without supervision. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
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SAFETY INSTRUCTIONS • Do not modify the power plug provided with the appliance. If it does not fit the power outlet, have a proper outlet installed by a qualified electrician. • This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
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• Make sure that drainage is working properly. If water is not drained properly, your floor may get flooded. • If, during spinning, opening the door does not stop the drum within about 10 seconds, immediately discontinue operating the appliance and contact your dealer or LG Electronics service centre.
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• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
*1 The included accessories vary depending on the model you purchased. *2 This accessory is not included in the product, but you can purchase it from the LG service centre. Cold and Hot Water Inlet Hoses Drain Hose Anti-Rat Cover...
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INSTALLATION Specifications Model WTV15BNWA / WTV15BNDA Power Supply 220-240 V~, 60 Hz Product Weight Approx. 42.5 kg Max. Watt 200 W Annual Energy Consumption 509 kWh Annual Water Consumption 30140 L IP No.(Degree of protection) IPX4 Dimension(mm) 1020 1390...
INSTALLATION Installation Place • To prevent damage, do not remove the foam insert from the tub until the appliance is in Requirements the final location. Before installing the appliance, check the following information in order to install the appliance in a correct place.
WARNING serious malfunctioning. Contact your local • This appliance must only be used for domestic authorised LG repairer. household purposes and should not be used • The power plug must be plugged into an with movable home or house.
INSTALLATION Checking the Rubber Seals Connecting the Hose to the Appliance Two rubber seals are supplied with the water inlet hoses. They are used to prevent leaks when Screw the water inlet hose to the water inlet valve the connections to the taps are properly tightened. on the back of the appliance.
INSTALLATION • If the drain hose is too long, do not force the • Turn the adjustable feet clockwise to raise or drain hose further into the drain outlet. This will turn the adjustable feet counterclockwise to cause abnormal noise. lower the appliance.
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INSTALLATION Insert the anti-rat cover to the assembling bracket from the back of the appliance. Insert the 2 screws into the holes to assemble the anti-rat cover to the appliance.
OPERATION OPERATION Operation Overview • If the START/PAUSE button is not pressed within a certain time, the appliance will shut off and all settings will be lost. Using the Appliance Before the first wash, select the Normal End of cycle. programme and add a half amount of detergent.
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OPERATION Checking the Fabric Care Label cause irreparable damage to both your appliance and clothes. This will tell you about the fabric content of your clothes and how it should be washed. Symbols on the Care Labels Symbol Wash / Fabric type •...
OPERATION Adding Detergents, CAUTION Softeners and Bleaches • Using liquid detergent without diluting, or leaving laundry for a long time after pouring Detergent Dosage diluted liquid detergent into the drum might cause the clothes to be damaged, bleached, • Detergent should be selected according to fabric discoloured.
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OPERATION Adding Fabric Softeners bleach dispenser . Avoid splashing or overfilling. Add a fabric softener to the maximum fill line. • If the softener is concentrated, then it should be diluted. • Mix powdered bleach with water to a liquid consistency and pour it into the bleach •...
OPERATION Control Panel Control Panel Features POWER Button • Press the POWER button to turn on or off the appliance. • The appliance automatically turns off once a certain time has passed after the wash has completed. START/PAUSE Button • Press the START/PAUSE button to start or pause a wash cycle. •...
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OPERATION - If the display shows , then the time will be displayed after the load sensing has detected the --:-- laundry size. - The time shown is only an estimate. Several external factors (laundry size, room temperature, incoming water temperature, etc.) can affect the actual time. •...
OPERATION Programme Table Washing Programme Wash programmes are designed for the best wash performance for different types of clothes. • Press the Program button to select the desired programme. • When you select a wash programme, the light for the corresponding wash programme will turn on. Normal Description Use this programme to wash normal laundry.
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OPERATION Duvet Description Use this programme to wash a blanket or bedclothes that have the hand wash sign on the care label. • Cashmere bedclothes, acrylic blanket, mixed spinning blanket, woollen blanket, infilling (polyester 101), and bed sheets might be damaged if they are allowed to float.
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OPERATION Quick Wash Description Use this programme to wash lightly soiled clothes for a short time. • This programme's recommended laundry amount is under 3 kg. Extra Clean Description Use this programme to increase rinsing performance. • This programme is recommended for underwear and baby clothes. •...
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OPERATION Guide for Washing Water Level Amount of Laundry (kg) Amount of Water (L) Less than 1.0 kg 1.0 - 2.0 kg 2.0 - 3.0 kg 3.0 - 4.0 kg 4.0 - 5.0 kg 5.0 - 6.0 kg 6.0 - 7.0 kg 7.0 - 8.0 kg 8.0 - 9.0 kg More than 9.0 kg...
OPERATION Extra Options and Water This appliance detects the amount of laundry Functions automatically, then sets the water level. However, manually increasing the water level may be You can use the extra options and functions on required and recommended to avoid linting and some programmes to customize the cycle.
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OPERATION • When the controls are locked, and the Select a washing programme. remaining time are alternatively shown on the display during the wash while the child lock is engaged. Press the Delay button to set the required • Turning off the power will not reset this function. delay ending time.
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OPERATION Manual Washing When you need a rinse and spin, spin only, rinse only or wash only cycle, these can be set manually. Rinse and Spin Spin only Rinse only Wash only Press the POWER button. Press the Rinse Press the Spin Press the Rinse Press the Wash button.
Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
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MAINTENANCE • When the inside of the appliance is not dried NOTE completely, it may cause a bad smell or mildew. • For models with a lint filter, remove lint or dirt from the inside of the lint filter before and after WARNING using this programme.
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MAINTENANCE Cleaning the Lint Filter Wash the filter. The filter is an important part for an efficient washing performance result, so take a special care. Clean the filter regularly. CAUTION • Clean the lint filter after at least 2 - 3 washes. •...
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MAINTENANCE Turn the cap on the rear of the appliance counter-clockwise and pull it out. Remove any foreign objects and fluff inside pump casing and from the filter. Insert the filter along the guide ribs inside the pump casing and turn the cap clockwise to refit the cap.
You can remedy most of the problems by yourself, consequently save time and money, since you do not need to call LG Electronics service centre. The following table should assist you by troubleshooting.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Foreign objects, such as coins, pins, clips, etc.,are caught between the pulsator and the inner drum. FOREIGN OBJECTS ERROR • Turn off the appliance and then press the POWER button. Press the Spin button without selecting a cycle to drain and spin the laundry. When the spin is complete, remove the clothes and then find and remove any objects caught in the pulsator gap.
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TROUBLESHOOTING Symptoms Possible Cause & Solution A motor error has occurred. DRAIN MOTOR ERROR • Unplug the appliance and call for service. is not an error. This prevents children from changing cycles or operating the appliance. CHILD LOCK FUNCTION • Turn off the Child Lock function in the control panel. Noises Symptoms Possible Cause &...
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TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance will not Water supply is turned off. operate. • Turn on the water supply tap completely. Controls are not set properly. • Make sure the cycle is correctly set. Close the door and press the START/ PAUSE button.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Water leaking Drain hose has come out of drain or is not inserted far enough. • Tie drain hose to supply hose or standpipe to prevent it from coming out during drain. For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Poor stain removal Previously set stains. • Items that have previously been washed may have stains that have been set. These stains may be difficult to remove and may require hand washing or pretreating to aid in stain removal. Staining Bleach or softener dispensed too soon.
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