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OWNER'S MANUAL
WASHING MACHINE
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
WTV11BNS / WTV11BNW / WTV11BND
MFL71985806
Rev.01_101223
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
www.lg.com
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Summary of Contents for LG WTV11BNS
- Page 1 This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH WTV11BNS / WTV11BNW / WTV11BND www.lg.com MFL71985806 Rev.01_101223 Copyright © 2023 LG Electronics Inc. All Rights Reserved.
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Page 2: Table Of Contents
Preparing the Wash Load ................15 Adding Detergents, Softeners and Bleaches..........17 Control Panel ....................19 Programme Table ....................21 Extra Options and Functions ................25 SMART FUNCTIONS LG ThinQ Application ..................28 Smart Diagnosis ....................28 MAINTENANCE Cleaning after Every Wash ................29 Cleaning the Appliance Periodically ..............29 TROUBLESHOOTING... -
Page 3: Safety Instructions
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk. - Page 4 SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • Cleaning and user maintenance shall not be made by children without supervision. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
- Page 5 SAFETY INSTRUCTIONS • Do not modify the power plug provided with the appliance. If it does not fit the power outlet, have a proper outlet installed by a qualified electrician. • This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
- Page 6 • Make sure that drainage is working properly. If water is not drained properly, your floor may get flooded. • If, during spinning, opening the door does not stop the drum within about 10 seconds, immediately discontinue operating the appliance and contact your dealer or LG Electronics service centre.
- Page 7 • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
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Page 8: Installation Parts And Specifications
*1 The included accessories vary depending on the model you purchased. *2 This accessory is not included in the product, but you can purchase it from the LG service centre. Cold and Hot Water Inlet Hoses Drain Hose Anti-Rat Cover... - Page 9 INSTALLATION Specifications Model WTV11BNS / WTV11BNW / WTV11BND Power Supply 220-240 V~, 60 Hz Product Weight Approx. 38 kg Max. Watt 200 W Annual Energy Consumption 399 kWh Annual Water Consumption 23980 L IP No.(Degree of protection) IPX4 Dimension(mm) 1310...
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Page 10: Installation Place Requirements
INSTALLATION Installation Place • To prevent damage, do not remove the foam insert from the tub until the appliance is in Requirements the final location. Before installing the appliance, check the following information in order to install the appliance in a correct place. -
Page 11: Connecting The Water Inlet Hoses
WARNING serious malfunctioning. Contact your local • This appliance must only be used for domestic authorised LG repairer. household purposes and should not be used • The power plug must be plugged into an with movable home or house. -
Page 12: Installing The Drain Hose
INSTALLATION Checking the Rubber Seals Connecting the Hose to the Appliance Two rubber seals are supplied with the water inlet hoses. They are used to prevent leaks when Screw the water inlet hose to the water inlet valve the connections to the taps are properly tightened. on the back of the appliance. -
Page 13: Levelling The Appliance
INSTALLATION • If the drain hose is too long, do not force the • Turn the adjustable feet clockwise to raise or drain hose further into the drain outlet. This will turn the adjustable feet counterclockwise to cause abnormal noise. lower the appliance. - Page 14 INSTALLATION Stand at the back of the appliance and tilt it inward. Insert the anti-rat cover to the assembling hole at the bottom of the appliance.
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Page 15: Operation Operation Overview
OPERATION OPERATION Operation Overview • If the START/PAUSE button is not pressed within a certain time, the appliance will shut off and all settings will be lost. Using the Appliance Before the first wash, select the Normal End of cycle. programme and add a half amount of detergent. - Page 16 OPERATION Checking the Fabric Care Label cause irreparable damage to both your appliance and clothes. This will tell you about the fabric content of your clothes and how it should be washed. Symbols on the Care Labels Symbol Wash / Fabric type •...
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Page 17: Adding Detergents, Softeners And Bleaches
OPERATION Adding Detergents, CAUTION Softeners and Bleaches • Using liquid detergent without diluting, or leaving laundry for a long time after pouring Detergent Dosage diluted liquid detergent into the drum might cause the clothes to be damaged, bleached, • Detergent should be selected according to fabric discoloured. - Page 18 OPERATION Adding Fabric Softeners • Option washing is not designed to be used with fabric softener dispenser. • Dilute fabric softener with water. Undiluted fabric softener may result in spots that look like oil stain. Adding Liquid Bleaches • Measure and add the recommended amount of fabric softener into the compartment marked with the symbol on the top tub.
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Page 19: Control Panel
OPERATION Control Panel Control Panel Features POWER Button • Press this button to turn on or off the appliance. • The appliance automatically turns off once a certain time has passed after the wash has completed. START/PAUSE Button • Press this button to start or pause a wash cycle. •... - Page 20 OPERATION • : When a programme is selected, the default time for that programme is displayed. The time can change as options are selected. - The time shown is only an estimate. Several external factors (laundry size, room temperature, incoming water temperature, etc.) can affect the actual time. •...
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Page 21: Programme Table
OPERATION Programme Table Washing Programme Wash programmes are designed for the best wash performance for different types of clothes. • Press the Program button to select the desired programme. • When you select a wash programme, the light for the corresponding wash programme will turn on. Normal Description Use this programme to wash normal laundry. - Page 22 OPERATION Duvet Description Use this programme to wash a blanket or bedclothes that have the hand wash sign on the care label. • Cashmere bedclothes, acrylic blanket, mixed spinning blanket, woollen blanket, infilling (polyester 101), and bed sheets might be damaged if they are allowed to float.
- Page 23 OPERATION Pre Wash+Normal Description Use this programme to pretreat immediate stain without handwash. • It is necessary for clothes which could smell bad if they are not washed promptly. Quick Wash Description Use this programme to wash lightly soiled clothes for a short time. •...
- Page 24 OPERATION NOTE • Actual water temperature may differ from the declared cycle temperature. • The test results depend on water pressure, water hardness, water inlet temperature, room temperature, type amount of load, degree of soiling utilized detergent, fluctuation sin the main electricity supply and chosen additional option.
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Page 25: Extra Options And Functions
OPERATION Extra Options and • Press the Process button to select wash, rinse and spin options as desired. Functions Press the POWER button. You can use the extra options and functions on some programmes to customize the cycle. Customising a Washing Press the Process button until the LED lights Programme •... - Page 26 OPERATION NOTE • Once this function is set, all buttons are locked except the POWER button. • When the controls are locked, and the remaining time are alternatively shown on the display during the wash while the child lock is engaged.
- Page 27 OPERATION Manual Washing When you need a rinse and spin, spin only, rinse only or wash only cycle, these can be set manually. Spin only Rinse and Spin Rinse only Wash and Rinse Wash only Press the POWER button. Press the Press the Press the Press the Process...
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Page 28: Smart Functions
Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application. -
Page 29: Maintenance
MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish. - Page 30 MAINTENANCE Cleaning the Water Inlet Filter NOTE Water inlet filter collects lime or any small objects • Washing small loads regularly (less than half a that may be in water supplied to the appliance. tub). This may result in stains being left on the Clean the water inlet filter regularly.
- Page 31 MAINTENANCE • Do not drop the filter on the floor. Close the lid and then insert the lower part of • Be careful not to get your fingernails caught in the filter into the wash drum. Press the top of the filter when you handle the filter.
- Page 32 MAINTENANCE Remove any foreign objects and fluff inside pump casing and from the filter. Insert the filter along the guide ribs inside the pump casing and turn the cap clockwise to refit the cap. • Securely turn the cap clockwise until it is tight.
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Page 33: Troubleshooting
You can remedy most of the problems by yourself, consequently save time and money, since you do not need to call LG Electronics service centre. The following table should assist you by troubleshooting. - Page 34 TROUBLESHOOTING Symptoms Possible Cause & Solution Foreign objects, such as coins, pins, clips, etc.,are caught between the pulsator and the inner drum. FOREIGN OBJECTS ERROR • Turn off the appliance and then press the POWER button. Press the Spin button without selecting a cycle to drain and spin the laundry. When the spin is complete, remove the clothes and then find and remove any objects caught in the pulsator gap.
- Page 35 TROUBLESHOOTING Symptoms Possible Cause & Solution is not an error. This prevents children from changing cycles or operating the appliance. CHILD LOCK FUNCTION • Turn off the Child Lock function in the control panel. Noises Symptoms Possible Cause & Solution Rattling and clanking Foreign objects, such as keys, coins, or safety pins may be in the drum.
- Page 36 TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance will not Controls are not set properly. operate. • Make sure the cycle is correctly set. Close the door and press the START/ PAUSE button. Circuit breaker/fuse is tripped/blown. • Check house circuit breakers/fuses. Replace fuses or reset breaker. The appliance should be on a dedicated branch circuit.
- Page 37 TROUBLESHOOTING Symptoms Possible Cause & Solution Water leaking A large item such as a pillow or blanket is above the top of the drum. • Stop the appliance and check the item. Make sure the item does not crest above the top edge of the drum. Appliance is not filling Filter is clogged.
- Page 38 TROUBLESHOOTING Symptoms Possible Cause & Solution Staining Bleach or softener dispensed too soon. • Dispenser compartment is overfilled causing bleach or softener to dispense immediately. ALWAYS measure bleach to prevent overfilling. • Close the dispenser drawer gently. Bleach or softener was added directly to the laundry in the drum. •...
- Page 39 Memo...
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