Warranty - NAUSICAA WAYUP 5 Manual

Warranty

• Article 1 : NAUSICAA Médical S.A.S. warrants this product against any defects in manufacturing and
assembly of mechanical and electronic components. This warranty is for devices used only in accordance
with NAUSICAA Médical S.A.S. terms of use.
The warranty covers all mechanical and electrical parts, except battery and breakage.
This warranty whose terms of use are defined below is valid for lithium battery: 2 years guarantee, lead
battery: 1 year guarantee from the date of first departure from NAUSICAA Médical S.A.S.
• Article 2 : The warranty entitles the free labor and the free replacement of defective parts.
• Article 3 : The original out-going shipping costs of the device and all associated costs are the responsibility
of the distributor. The goods always travel at the risk and the responsibility of the distributor.
Under warranty : return costs after intervention will be borne by NAUSICAA Médical S.A.S.
Out of warranty: return costs are at the expense of the distributor whether or not he accepts the repair
estimate.
• Article 4 : The warranty does not apply if the claims are consecutive to:
- accident, misuse or neglect of the unit by the end customer.
- shipping performed without adequate protection.
- alteration or transformation not validated by NAUSICAA Médical S.A.S.
- the impact of external elements (natural disaster, fire, shock, humidity, flood, lightning, ...).
- installation and/or use in a non-compliant way with technical standards and safety (in case the unit would
work in a country other than the country of origin) ; and/or if the electrical power is not suited for the ope-
rating voltage of the device.
- a lack of routine maintenance.
• Article 5 : The distributor may not invoke the benefit of the warranty:
- if the device serial number has been removed, altered or rendered illegible.
- if the device under warranty has been modified without the approval of NAUSICAA Médical S.A.S.
• Article 6 : During the repair of any defective equipment, no loan will be made.
• Article 7 : All warranty claims must be exercised through the distributor.
• Article 8 : Sending spare parts under warranty will be made after consultation with the distributor customer
service.
• Article 9 : Defective parts changed under or out of warranty will be guaranteed for 6 months from the date
of repair or sending of the spare parts.
• Article 10 : No distributor can unilaterally change the terms of this warranty.
Installation Guide / Stand-up: WAYUP 5 Manufactured by NAUSICAA Médical S.A.S. / Approved by Ghizlane Labrosse (Biomedical
Engineer) 33