Troubleshooting - DeLonghi DINAMICA plus Instructions For Use Manual

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19. TROUBLESHOOTING

Possible malfunctions of the machine are listed below. If the problem cannot be resolved as described, contact Customer Service.
PROBLEM
The appliance does not come on.
The coffee is not hot.
The coffee is weak or not creamy
enough.
POSSIBLE CAUSE
The appliance is heating up to the optimum
temperature
The appliance has detected impurities in its
internal circuits.
POSSIBLE CAUSE
It is not plugged into the mains socket. Plug into the mains socket (fig. 1).
When present, make sure the main
switch «A22» is on.
The cups were not preheated.
The internal circuits of the appliance
have cooled down because 2/3 min-
utes have elapsed since the last coffee
was made.
Coffee temperature setting too low.
The machine needs descaling
Coffee ground too coarsely.
Coffee not suitable.
Coffee not fresh.
REMEDY
Wait for the appliance to be ready again and
reselect the required drink. If the problem
persists, contact De'Longhi Customer Services.
REMEDY
Press the main switch to the I position «fig. 1».
Warm the cups by rinsing them with hot water
(Please note: the hot water function can be
used).
Before making the coffee, heat the infuser by
rinsing using the rinse function (see section
"6.3 Rinse
Set a hotter coffee temperature in the menu (see
section "6.7 Coffee temperature ").
Please note: Varying the temperature has
most effect for long drinks.
Proceed as described in section "13. Descal-
ing". Next, check the water hardness ("14.1
Measuring water hardness") and make sure the
machine setting matches the local water supply
hardness ("14.2 Setting water hardness").
Turn the grinding adjustment dial (A5) one
click anticlockwise towards "1" while the cof-
fee mill is in operation (fig. 12). Continue one
click at a time until coffee delivery is satisfac-
tory. The effect is only visible after delivering
2 coffees (see section "7.5 Adjusting the coffee
mill").
Use coffee for espresso machines.
The coffee pack has been opened for too long
and has lost its taste.
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