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DENAGO cargo 1 Quick Start Manual

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  • Page 2 The manual contains important instructions for the safe use and longevity of your bike. If you need any type of support or warranty information for your Denago eBike, please reach out and let us know how we can help. Email: cs@denago.com Call Us: 877-755-2453 (BIKE)
  • Page 3 * Cargo 1 is pictured with all optional accessories installed...

  • Page 4: What's In The Box

    WHAT’S IN THE BOX The following accessories are included with your 90% pre-assembled Denago eBike. To prepare for the assembly of your Denago eBike, fi rst take out all pieces from the box and remove all packaging. Open the accessory box and remove all tools, parts and everything else that’s inside of it.
  • Page 5 Saddle Frame Stem Handlebar Seat clamp QR Rear rack Fender Fork Tire Pedal Battery Front disc brake Running board Motor Rear disc brake Kickstand Chainring Crank (optional accessory)

  • Page 6: Always Wear A Helmet

    YOUR DENAGO BIKE IS 90% ASSEMBLED This quickstart guide will assist you in completing the assembly of your new Denago eBike. By following these directions, you will be able to get outside and start riding your new Denago eBike in less than 30 minutes.
  • Page 7 HANDLEBAR Multi Tool 4 & 5mm allen key Handlebar components have been pre-assembled Please tighten and secure all bolts Slide the handlebars into the folding stem. Tighten the quick release clamp. Close the folding stem, tighten the folding Make sure the stem is inserted past the MIN handle Insertion Marking.
  • Page 8 Insert past MIN Insertion Marking. and close the quick release clamp. Make sure seat post is insterted to at least the minimun insertion mark. The mimimum insertion mark should be hidden inside the seat tube and be visible. CARGO 1...

  • Page 9: Front Wheel / Brake

    FRONT WHEEL / BRAKE Multi Tool 5mm allen key Your bike has a BOLT ON mechanism Tighten nuts securely to the fork dropouts Remove Packing Block from disc brake Position the front wheel so it’s centered Align the disc brake rotor so it is caliper,do throw away, save and between the front fork legs.
  • Page 10 Reinstall bolt the front clay plate and lock the bolts on both through the front and tighten nut from behind. sides using the 4mm allen. CARGO 1...
  • Page 11 PEDALS Right pedal is applied to drive side/side with crank and gears and threads/twist on CLOCKWISE Left pedal is applied on NON-DRIVE side/side with disk rotors and twist COUNTER-CLOCKWISE Confi rm Pedals are tightened and secure, check frequently. Pedal / Wheel Wrench On Drive Side of bike select R-Right pedal.

  • Page 12: Battery Removal / Installation

    Battery should be inside cavity, press closed Key is needed to install battery. and push the top of the battery into the cavity to hear a click. Remove the key if in place. to connect. Enjoy the ride. CARGO 1...

  • Page 13: Battery Charging

    BATTERY CHARGING You can charge your battery while it is in your bike. Plug Charger into the PORT on the battery. Plug Charger into the WALL OUTLET (110V). WARNING Only use factory supplied battery and battery charger. Failure to do so could result in damage, fi re, serious injury or death. Keep battery and charger away from children.

  • Page 14: Display Information

    Headlight on / off • Error Codes display. Average Speed • Various Parameters Settings. Speed Unit Max Speed • Default parameter recovery. Odometer PAS Level Error Code Single Trip Distance Trip Time Distance Unit Remaining Distance KEY DEFINITION Mode Down CARGO 1...

  • Page 15: Normal Operation

    NORMAL OPERATION Switching the System ON/OFF Long press “MODE” button for 2 seconds then the display will power on, and the display will turn on the controller. In power on state, long press “MODE” button to turn off the power supply of the e-bike. In power off state, the display no longer use the battery power. Speed / Single Trip distance / Odometer After the display is powered on, the display will show the current default speed.
  • Page 16 Controller power tube damage or over-current fault Rotation-Clogging protection ERROR Motor Hall failure Motor phase cable failure Throttle fault Controller over temperature protection Controller voltage failure Abnormal assist failure MCU self-check failure Run-away failure Pedel sensor failure Speed sensor failure Brake lever failure CARGO 1...

  • Page 17: General Settings

    GENERAL SETTINGS Press and hold “MODE” button to turn on the display, then hold both “UP” and “DOWN” button for 2 seconds to enter the setting menu. Single Trip Distance Clearance “TC” means Single trip distance clearance, the setting parameter can be N / Y. The default setting “N”...
  • Page 18 Insert the rear 2nd battery into the battery box, turn the key to lock it tightly. ACCESSORIES - RUNNING BOARD More comprehensive detailed instructions on how install optional accessories are available online at DENAGO.ZENDESK.COM Use a 12mm wrench (not included) Install the left running board and tighten Install the right running board and tighten to unscrew the bolts.
  • Page 19 ACCESSORIES - FRONT RACK Multi Tool 4mm allen key More comprehensive detailed instructions on how install optional accessories are available online at DENAGO.ZENDESK.COM Assemble the headlight in the front rack, Use 4mm allen to unscrew the bolts on the Remove the original headlight.
  • Page 20 Multi Tool 4mm allen key More comprehensive detailed instructions on how install optional accessories are available online at DENAGO.ZENDESK.COM Remove the wooden board with a 4mm allen. Put the Rear Rack Kid Halo on the frame. Replace the four bolts through the Rear Remove the four corner bolts in the frame.

  • Page 22: Brake Check

    SOME OTHER IMPORTANT THINGS Owner’s Manual and more comprehensive details are available online. Please go to DENAGO.ZENDESK.COM for content and video support You’re almost fi nished, but now is the time for the fi nal adjustments and safety check. Then you will be ready for a test ride.

  • Page 23: Safety Check

    For your safety, please do the following inspection before and after each ride. If you discover any concerns with your bike, please seek professional service or contact us at cs@denago.com or 877-755-2453 (BIKE) to help resolve any issues. Make sure your battery is at FULL charge.

  • Page 24: Warranty Information

    WARRANTY INFORMATION OWNER’S MANUAL HOW-TO VIDEOS AND MORE INFO Available at denago.zendesk.com If you need any help, please give us a call 877-755-2453 (bike) or email cs@denago.com...

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