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TROUBLESHOOTING
Problem
No sound from the
effect speakers.
No sound from the
center speaker.
No sound from the
surround speakers.
No sound from the
subwoofer.
Dolby Digital or DTS
sources cannot be
played. (Dolby Digital
or DTS indicator in
the front panel
display does not light
up.)
A "humming" sound
can be heard.
The volume level
cannot be increased,
or the sound is
distorted.
The sound effect
cannot be recorded.
A source cannot be
recorded by a digital
recording component
connected to this
DIGITAL OUTPUT
jack.
A source cannot be
recorded by an
analog component
connected to the VCR
OUT jacks.
The sound field
parameters and some
other settings on this
unit cannot be
changed.
50
Cause
The sound field programs are turned off.
You are using a source or program
combination that does not output sound
from all channels.
The output level of the center speaker is
set to minimum.
"CENTER SP" in SET MENU is set to
NONE.
One of the Hi-Fi DSP programs (except
for 5ch Stereo) has been selected.
The output level of the surround speakers
is set to minimum.
"SURR L/R SP" in SET MENU is set to
NONE.
A monaural source is being played with
STRAIGHT.
"LFE/BASS OUT" in SET MENU is set
to FRNT when a Dolby Digital or DTS
signal is being played.
"LFE/BASS OUT" in SET MENU is set
to SWFR or FRNT when a 2-channel
source is being played.
The source does not contain low bass
signals.
The connected component is not set to
output Dolby Digital or DTS digital
signals.
Input Mode is set to ANALOG.
Incorrect cable connections.
The component connected to this unit's
VCR OUT jack is turned off.
It is not possible to record the sound effect
with a recording component.
The source component is not connected to
this unit's DIGITAL INPUT jacks.
Some components cannot record the
Dolby Digital or DTS sources.
The source component is not connected to
this unit's DVD/CD, DTV/CBL,
VIDEO 1, VCR IN or VIDEO 2 jacks.
"MEMORY GUARD" in SET MENU is
set to ON.
Remedy
Press STRAIGHT/EFFECT to turn them on.
Try another sound field program.
Raise the level of the center speaker.
Select the appropriate setting for the center speaker.
Try another sound field program.
Raise the output level of the surround speakers.
Select the appropriate setting for the surround left and
right speakers.
Press STRAIGHT/EFFECT to turn on the sound
fields.
Select SWFR or BOTH.
Select BOTH.
Make an appropriate setting following the operations
instructions for your component.
Set Input Mode to AUTO or DTS.
Firmly connect the audio plugs. If the problem
persists, the cables may be defective.
Turn on the power to the component.
Connect the source component to the DIGITAL
INPUT jacks.
Connect the source component to any of these jacks.
Select OFF.
Refer to
page
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28
17, 39
38
28
17, 39
38
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11
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43
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