Warranty Statement - Novis ProCair Plus User Manual

Warranty Statement

Limited Warranty
This warranty is provided by Novis Healthcare
(ABN 45 102 735 491) of Unit 11/12 Mars Road Lane Cove
West New South Wales 2066.
Novis Healthcare (Novis) products are manufactured to
the highest quality standards and are thoroughly tested
and inspected before leaving our factory. In addition to any
statutory rights and remedies you may have, Novis warrants
all of its products sold directly or via an Authorised Novis
Australia Dealer against defective workmanship and faulty
materials from the date of purchase by the end user for a
period of twelve months unless otherwise specifi ed for that
product and its components.
Warranty Claims
To claim under this warranty, please contact Novis
Healthcare and have your receipt or proof of purchase
available. Novis Healthcare may need to assess the defect
before determining any claim, and additional information
may be requested to process your claim. Claims without
proof of purchase may not be able to be processed.
Novis Healthcare may at its option inspect the goods on
site or require them to be returned to its premises or one of
its Authorised Service Agents in person or freight prepaid
by you.
Novis will undertake at its option, to repair or replace, free of
charge, each product or part thereof on the condition that:

The product found on examination, to be
suffering from a manufacturing defect;

The product or relevant part has been serviced
regularly by Novis or one of its Authorised
Service Agents and has not been subjected to
misuse, neglect or been involved in an accident;

The repairs are not required as part of normal
wear and tear.
At our option

Goods repaired may be replaced by refurbished
good of the same type rather than being
repaired.

Refurbished parts may be used to repair goods.
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Novis Healthcare will not be held responsible for any repair
other than those carried out by it or one of its Authorised
Service Agents.
Warranty repairs do not extend the length of the warranty
period.
Limited Liabilities
Our liability under this manufacturer's warranty is
subject to us being satisfi ed that a defect was caused by
faulty parts, manufacture or workmanship, and was not
caused or substantially contributed to by other factors or
circumstances beyond our control, including (but not limited
to) defective installation, maintenance or repair, product
modifi cation or alteration, any neglect, misuse, or excessive
use, normal wear and tear or failure to follow manufacturer's
instructions.
IMPORTANT NOTICE FOR AUSTRALIAN
CONSUMERS:
Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss
or damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure. To obtain
compensation, you will need to provided documentary
evidence of the loss or damage suffered and documentary
evidence that such loss or damage was a reasonable
foreseeable consequence of a failure Novis Healthcare to
comply with a consumer guarantee under the Australian
Consumer Law. Subject to the provisions of the Australian
Consumer Law, Novis Healthcare excludes, to the fullest
extent permitted by law, all liability in respect of loss of profi t
or other economic loss, direct to indirect or consequential,
special, general or other damages or other expenses or
costs which may include negligence.
For further information relating to the
specifi c products, relate to the User Guide.