DURAVIT SensoWash D-Neo User Manual

DURAVIT SensoWash D-Neo User Manual

Compact shower toilet
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SensoWash
Bedienungsanleitung
User manual
Notice d'utilisation
Gebruiksaanwijzing
Manual de uso
Istruzioni d'uso
Manual de instruções
Betjeningsvejledning
®
D-Neo
Compact Dusch-WC
Compact shower toilet
WC douche Compact
Compact douche-WC
Inodoro de lavado Compact
Vaso con sedile elettronico integrato
Sanita compacta com duche
Compact toilet med bidetfunktion

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Do you have a question about the SensoWash D-Neo and is the answer not in the manual?

Questions and answers

Jane
February 21, 2025

Why has my toilet seat gone into energy saving mode- orange light

1 comments:
Mr. Anderson
February 21, 2025

The DURAVIT SensoWash D-Neo toilet seat shows an orange light in energy-saving mode because the seat heating is deactivated for a specified period, such as during daytime while at work. When activated, the seat heating remains off for 8 hours before automatically resuming.

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Summary of Contents for DURAVIT SensoWash D-Neo

  • Page 1 ® SensoWash D-Neo Bedienungsanleitung Compact Dusch-WC User manual Compact shower toilet Notice d'utilisation WC douche Compact Gebruiksaanwijzing Compact douche-WC Manual de uso Inodoro de lavado Compact Istruzioni d'uso Vaso con sedile elettronico integrato Manual de instruções Sanita compacta com duche Betjeningsvejledning Compact toilet med bidetfunktion...
  • Page 2: Table Of Contents

    Table of contents 1 About this document 2 Safety 2.1 Purpose of the document 2.2 Intended use 2.3 User requirements 2.4 Electrical safety 2.5 Hygiene 2.6 Information on the use of batteries 2.7 Avoid product damage 3 Product overview 3.1 Structural and functional description 3.1.1 Seat unit 3.1.2...
  • Page 3 6.2.1 Cleaning 6.2.2 Recommended cleaning agents 6.3 Self-cleaning of spray wand and spray nozzle 6.4 Manual cleaning mode for the spray wand and spray nozzle 6.5 Descaling 7 Troubleshooting support General information 7.2 Troubleshooting support 8 Disposal 8.1 Packaging 8.2 WEEE 9 Technical data...
  • Page 4: About This Document

    About this document All documents related to this product and further information are available online: > Access the online documents at qr.duravit.com or www.duravit.com.
  • Page 5: Safety

    Safety Purpose of the document The instructions are part of the Duravit product. Failure to follow the instructions may result in personal injury, product damage and/ or property damage. >Read and follow the instructions. >Keep this document and pass it on to subsequent users.
  • Page 6 Do NOT repair the product yourself Repairs must only be carried out by persons with the necessary expertise and qualification. >Do NOT make modifications, tamper with, install additional equipment or attempt to repair the product. >Only use accessories recommended by Duravit.
  • Page 7: Hygiene

    Avoid condensation >Do NOT install the product in a room exposed to excessive moisture. Ensure sufficient ventilation to avoid condensation in electric components. >When the product is brought from a cold location to a warm one, leave the unit switched off for a few hours to avoid condensation. Hygiene Damage to health caused by dirty, polluted or long standing water...
  • Page 8: Avoid Product Damage

    >If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention. Damage to health caused by leaking battery acid >Avoid contact with the skin, eyes and mucous membranes if battery acid has leaked. >In case of contact with the acid, flush the affected areas with large amounts of clean water and seek medical advice immediately.
  • Page 9 >Do NOT stand, sit or lean on the cover. >Do NOT remove the seat and cover. >Do NOT damage the surface of the seat. If the surface of the seat is damaged, contact help@duravit.com. >Do NOT place any heavy objects on the cover. Damage through freezing water >Do NOT install and operate the product in rooms where there is a...
  • Page 10: Product Overview

    3.1.2 LED display on the seat unit Power button Function Standby mode Green Switched on Orange Energy saving mode Flashing Malfunction > Switch off the product. > Disconnect the power supply. > Close the stop valve to interrupt the water supply. > Contact help@duravit.com.
  • Page 11: Main Switch

    3.1.3 Main Switch Main switch Infrared sensor 3.1.4 Functional area Fig. 1: Internal overflow Spray wand Night light...
  • Page 12: Seat Sensor And Opening Descaling Agent

    3.1.5 Seat sensor and opening descaling agent Opening descaling agent Seat sensor Factory settings Function Setting range Factory setting Comfortwash on/off Spray wand position 1, 2, 3, 4, 5 Water spray intensity low/medium/high medium Water temperature off/low/medium/high medium Seat heating on/off Seat heating temperature low/medium/high...
  • Page 13: Initial Operation

    Initial operation Safety CAUTION Damage to health caused by dirty, polluted or long standing water Operating the shower functions with dirty, polluted or long standing water can cause damage to health. > If the product has NOT been used for two weeks or more, activate the additional self-cleaning.
  • Page 14: Operation

    Operation Remote control The product can be controlled by remote control. The functions are configured according to the factory settings. *The range of functions shown in the pictures is for illustration purposes. The actual range of functions may vary by model. Symbol Name Activates Rearwash.
  • Page 15 Symbol Name Adjusts the Spray Wand Position. The function can be set to the levels 1, 2, 3, 4 and 5. While the shower functions are active the levels can be set via the +/- buttons. The settings are indicated on the remote control (LED).
  • Page 16: Energy And Water Efficiency

    Energy and water efficiency To minimise the consumption of natural resources, the product has an instant heating system and an auto-stop function for all shower functions. The following settings can be adjusted to save energy in daily use: 5.2.1 Energy saving mode (seat heating) Deactivates the seat heating for a specified period of time, e.g.
  • Page 17: Cleaning And Care

    Incorrect cleaning agents, cleaning tools and cleaning equipment can damage the surface and permanently discolour it. > Only use cleaning agents and cleaning tools recommended by Duravit. > Follow the cleaning agent manufacturer's instructions for use. > Only use cleaning equipment that is intended for the application (NO high-pressure washers or steam cleaning machines).
  • Page 18: Recommended Cleaning Agents

    6.2.2 Recommended cleaning agents Component Cleaning agent Cleaning tools Seat and cover Neutral cleaning agent Cotton cleaning cloth (pH 6 – 8) (e.g. neutral cleaner) Cover Neutral cleaning agent Cotton cleaning cloth (pH 6 – 8) (e.g. neutral cleaner) Spray wand/spray nozzle Neutral cleaning agent –...
  • Page 19: Manual Cleaning Mode For The Spray Wand And Spray Nozzle

    Limescale can build-up in regions with hard water. Limescale can impair the performance of the product. > Check the water quality in the region. Duravit recommends the installation of a water softener with water hardness ≥ 14 °dH (2.5 mmol/l).
  • Page 20 100 ml (3,5 oz) > Dissolve the descaling > Press and hold the stop > Remove the cover. agent in 100 ml (3,5 oz) button. > Pour the descaling agent of warm water. > Press and hold Rearwash into the opening. >...
  • Page 21: Troubleshooting Support

    > Switch the product off and then on again. > Follow the instructions below. > If the product still does not work properly, contact help@duravit.com. > Have the article number at hand. The article number can be found in the Technical Data at the end of the user manual, on the packaging label, on the product label and in the mounting instructions.
  • Page 22 > Replace the batteries. not respond. flat (LED display flashes white). The remote control is not > Contact connected to the product help@duravit.com. (LED display flashes red). No batteries are inserted. > Insert the batteries. The remote control is > Contact defective.
  • Page 23 Problem Potential cause Solution Seat heating The seat heating does not The function is > Activate the function. work. deactivated. The seat temperature is The temperature is set > Set the temperature. too high/low. incorrectly. The seat temperature is The product is in energy >...
  • Page 24 Problem Potential cause Solution Automatic self-cleaning Water is dripping out of The retracted spray wand Normal condition the retracted spray wand. is automatically cleaned before and after each washing process.
  • Page 25: Disposal

    Disposal Packaging Children must not play with plastic bags and packaging material, due to possible injury or danger of suffocation. Store such material safely or dispose of it in an environmentally-friendly manner. If possible, keep the packaging until the warranty period expires.
  • Page 26: Technical Data

    Operating temperature 4  – 40 °C (39 – 104 °F) Water temperature 33 – 41 °C (91 – 106 °F) Seat temperature 30 – 40 °C (86 – 104 °F) Water consumption Water consumption in spray mode 0,35 – 0,7  l/min (0.09 – 0.18 gal/min) Warranty The warranty terms and conditions can be found in the General Terms and Conditions (GTC) at https://pro.duravit.com/gtc.
  • Page 27 Duravit AG P.O. Box 240 Werderstr. 36 78132 Hornberg Germany Phone +49 78 33 70 0 Fax +49 78 33 70 289 info@duravit.com www.duravit.com...

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