Loading Receipt Paper; Clearing Paper Jams - Genmega ATM Owner Quick Reference Manual

Loading Receipt Paper

NOTE – Always use the correct thickness of receipt paper (21lb). Using thinner paper will result
in jams or feeding issues.
Genmega YouTube- How to load Receipt Paper
https://youtu.be/IevQ050Kyws?si=zRNHTFhhhJ6K_u4c
QR-Guide
Step 1
Open the top of the ATM and slide out the tray.
The printer roll can be replaced with the ATM
powered on.
Place the new paper roll onto the spindle with the
Coated Side Out as shown in the picture.
Do not open the Green Lever – it should remain
closed when feeding paper.
Step 2
Feed the paper out the back and over the bar
behind the roll and under the spring loaded
tension bar.
Then slide the paper underneath both of the black
plastic guides toward the front. (red arrow)
The paper should start to feed automatically as
the front edge of the paper enters the motor
assembly.

CLEARING PAPER JAMS

If there is a paper jam, you can press on the
green lever shown in the picture (some printers
may have a different shaped green lever)
This opens the printer rollers and allows you to
remove any jammed paper.
NEVER USE METAL OR SHARP TOOLS TO
REMOVE JAMMED PAPER
Press the lever back up to close the printer roller
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ATM Quick Reference Guide
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