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Table of Contents
Related Manuals for Genmega ATM Owner
Summary of Contents for Genmega ATM Owner
- Page 1 Quick Reference Guide © 2024 Genmega www.genmega.com...
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Page 2: Power Requirements
Power Requirements All Models of Genmega ATMs require a standard 120VAC grounded wall outlet for power. These machines are meant to be plugged into the wall and do not require ‘hard wiring’ or special electrical service. Power consumption is 25 watts at idle – and 145~155 watts when printing or dispensing cash. - Page 3 For Through the Wall ATM models, there will be a cabinet lock on the rear side of the ATM to access the internal components and Rear Service Panel. QR-Guide © Genmega 2024...
- Page 4 Genmega does NOT program or provide a ‘Master’ or ‘Factory Reset’ Combination – if for some reason you forget the combination, you’ll need to call a locksmith to open the safe.
- Page 5 Software Boot Menu When you first power on the Genmega ATM – you may see a ‘Boot Menu’ which offers a selection of software options. Below is an example of that screen. If you do not see this screen, it may be that your machine was pre-programmed and the software type has already been selected for you.
- Page 6 – if you do not see the Factory Reset button, that means it’s been too long and you’ll have to update the software manually to change versions. The option to reset usually lasts about 12 hours and after that the extra files will be deleted from the mainboard to save memory. QR-Guide © Genmega 2024...
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Page 7: Accessing The Operator Menu
If the ATM is Out of Service – but you do not see the [DEV INI] and [OP] buttons, then use the Enter – Clear – Cancel – 1 – 2 – 3 step per above to get the ‘Enter Password’ screen. QR-Guide © Genmega 2024... - Page 8 Operator Level password. This would be normal as Master Password is only required for initial programming and setup. To learn more about the menu functions above see the ATM AP Software Manual: Genmega ATM Software Manual http://ftp.genmega.com/Manuals/GenmegaAPManual.pd QR-Guide © Genmega 2024...
- Page 9 Step 3 To avoid damage, never use force while removing or installing the cassette. If anything beyond gentle force is required while handling the cassette, contact your distributor or service personal. QR-Guide © Genmega 2024...
- Page 10 Remove any notes found in the reject bin and close the door by pressing it shut. Inspect any rejected notes before trying to reuse. Record the number of rejects so they can be counted when you balance the machine QR-Guide © Genmega 2024...
- Page 11 If you press [ENTER] from the Settlement Menu, the machine will automatically run a DAY TOTAL and CASSETTE TOTAL reports. Then it will prompt you to enter the current number of bills. After that the ATM will print a TRIAL CASSETTE and TRIAL DAY TOTAL report for your records. QR-Guide © Genmega 2024...
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Page 12: Print Journal
Please see the ATM Software Manual or the Reference Materials section at the end of this guide for more information about this function and how to download the free utility. QR-Guide © Genmega 2024... -
Page 13: Loading Receipt Paper
Press the lever back up to close the printer roller NOTE – Always use the correct thickness of receipt paper (21lb). Using thinner paper will result in jams or feeding issues. Genmega YouTube- How to load Receipt Paper https://youtu.be/IevQ050Kyws?si=zRNHTFhhhJ6K_u4c QR-Guide... -
Page 14: Reference Materials
GT3000 Through-The-Wall Construction Guide http://ftp.genmega.com/Manuals/GT3000.pdf GT5000 Through-The-Wall Construction Guide http://ftp.genmega.com/Manuals/GT5000_Install.pdf Onyx W Wall Mount Installation Guide http://ftp.genmega.com/Manuals/Onyx_W_Install.pdf UTILITY DOWNLOADS Genmega Electronic Journal Viewer Program http://ftp.genmega.com/Software/Gen_EJ_Viewer.zip Genmega Image Packager Program http://ftp.genmega.com/Software/GenImage.zip Genmega Video Pack Editor http://ftp.genmega.com/Software/GenVideoPack.zip ATM SOFTWARE MANUAL Genmega ATM Software Manual http://ftp.genmega.com/Manuals/GenmegaAPManual.pdf...