Windows 2000, Windows Xp, And Windows Server 2003 Troubleshooting - Xerox Phaser 6300 Advanced Features Manual

Xerox phaser 6300: user guide
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Windows 2000, Windows XP, and Windows Server 2003
Troubleshooting
Note:
For Windows XP, select Classic Look or the Windows XP procedures will not match
the steps below. To select Classic Look, click Start, click Settings, and then Taskbar and
Start Menu. Select the Start Menu tab, and then select Classic Start menu. Click OK.
This Troubleshooting section assumes you have completed the following tasks:
Loaded a Phaser printer PCL or PostScript printer driver.
Printed and kept a current copy of the Configuration page.
Verifying Settings
To verify settings:
1.
Verify the settings on the Configuration page.
IP Address Source is set to: DHCP, Control Panel, BOOTP, or Auto IP (depending
on your network configuration).
Current IP Address is set correctly. (Note this address if it is assigned by Auto IP,
DHCP, or BOOTP.)
Subnet Mask is set correctly (if used).
Default Gateway is set correctly (if used).
LPR is enabled. Verify that the LPR and AppSocket settings are set as desired.
Interpreters: Auto, PCL, or PostScript (depending on your driver).
2.
Verify that the client is logged into the network and printing to the correct print queue. The
user should also have access to the Phaser printer queue.
Windows 2000, Windows XP, and Windows Server 2003
Phaser® 6300/6350 Color Laser Printer
4-9

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