Troubleshooting - Deka READY POWER LITHIUM User Manual

15: TROUBLESHOOTING

The following matrix will assist you with troubleshooting simple problems that may cause the Deka Ready Power battery to function incorrectly. For
more in depth troubleshooting or repair, refer to the Deka Ready Power Service Manual or contact the local Deka Ready Power Service provider.
PROBLEM
Battery won't power on.
Battery won't charge.
Battery powers off when
not commanded to.
UIM/BDI won't power on.
UIM data appears to be incorrect.
POSSIBLE CAUSE
• Battery at a low state of charge (SOC)
• UIM/BDI not connected to battery
• Active fault causing battery shutdown
• Battery or charger cables damaged
• Both battery cables are not connected to
charger (dual charge cable setup only)
• Charger in a fault state
• Active fault causing battery shutdown
• Active fault causing battery shutdown
• Battery at a low state of charge (SOC)
• Communication from truck to battery lost
(Integrated setups only)
• UIM/BDI not connected to battery
• UIM/BDI cable damaged
• UIM/BDI damaged
• Active fault causing battery shutdown
• Baud rate not set correctly in battery
• UIM cable damaged
• Internal battery fault preventing
communication
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SERVICE BY DEKA READY POWER
REPRESENTATIVE
 Connect battery to approved charger.
 Inspect UIM/BDI cable connection and
connection to battery.
 View UIM/BDI for indication of a fault or use
service tool to connect to battery to ID fault.
Follow service documentation to trouble-
shoot fault.
 Inspect cables for damage. Replace cables
if necessary.
 Connect both battery connectors to charger
(dual cable setup only).
 Inspect charger for fault. Follow charger
OEM's recommended troubleshooting steps.
 View UIM/BDI for indication of a fault or use
service tool to connect to battery to ID fault.
Follow service documentation to trouble-
shoot fault.
 View UIM/BDI for indication of a fault or use
service tool to connect to battery to ID fault.
Follow service documentation to trouble-
shoot fault.
 Connect battery to approved charger.
 Inspect communication cables from
truck to battery. Ensure truck is configured
correctly.
 Inspect UIM/BDI cable connection and
connection to battery.
 Inspect/replace UIM/BDI cables.
 View UIM/BDI for indication of a fault or use
service tool to connect to battery to ID fault.
Follow service documentation to trouble-
shoot fault.
 Use service tool to inspect/change baud
rate in battery.
 Inspect/replace UIM/BDI cables.
 View UIM/BDI for indication of a fault or use
service tool to connect to battery to ID fault.
Follow service documentation to trouble-
shoot fault.