Troubleshooting For Writing A File To The Machine - Xerox CopyCentre C2128 User Manual

Electronic auditron administration report software
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3. Click the Open button, and the data will automatically transfer to the machine. A
message will appear when the transfer is completed.
4. Click the OK button.
NOTE: Changes will only be made to accounts contained in the csv file. If other
accounts exist, they will remain unchanged.
NOTE: If an account is deleted from a .csv file, the account will not be deleted from the
machine when the .csv file is imported. To delete an account, delete the PIN for
the account before importing the .csv file to the machine.

Troubleshooting for writing a file to the Machine

If you tried to write information to the machine and received an error message,
check for the following.
1. There cannot be any repeated User Numbers.
2. The User Number 1111 is reserved for account number 1. It cannot be
used for any other account.
3. There may be a typo such as non-numeric characters in the User Number or
other input field.
4. The User Number cannot be greater than 12 digits.
5. The number of accounts you are trying to write to the machine is greater than
the number of accounts initialized on the Auditron system. For information on
initializing the Auditron to create potential user and general Accounts, refer to
the Training and Information CD that was delivered with your Xerox machine..
6. Only a csv file created from an Auditron Administration Report can be
written to the machine. It must contain all the columns in an Auditron
Administration report. An Auditron Usage Report in csv format cannot be
written to the machine.
Electronic Auditron Administration Report Software
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