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6 TROUBLESHOOTING BASED ON ALARM CODES
E11
Checks to perform:
Run the diagnostic cycle and fill all the trays with water (phases 2,3,4)
N
O
Is the drain hose positioned correctly
and not causing a siphon effect? (fig. 1)
Is the washing machine's water
circuit efficient (leaking)?
Is the pressure switch's water circuit
efficient (leaking/clogged)? (fig. 2)
Replace the main circuit board and repeat the diagnostic cycle to check for any further alarms.
Is one or are all the solenoid valves not
working?
Is the resistance measurement of the solenoid
valve approximately 3.5-4.5 KΩ? (Measure it
directly on the solenoid valve without wiring)
-(see fig. 3)-
Reconnect the connector and measure
approximately 3.5-4.5 KΩ on the solenoid valve
wiring connector on the circuit board side (fig.4):
Between J13-1 and J13-3 washing
Between J13-4 and J13-6 pre-wash
Is the solenoid valve wiring ok?
Replace the main circuit board and repeat the
diagnostic cycle to check for any further alarms.
2010 SOI/DT-mdm FCPD-dp Quality-tb
Guide to diagnostics for electronic controls EWM0931x
E11: Water fill difficulty during washing
Maximum water fill time for every level of the pressure switch
(the time is reset every time the level is achieved)
Check that all the connectors are inserted correctly
Are all the trays filling with water?
Y
E
S
Y
E
S
Y
E
S
Y
E
S
Y
E
S
Y
E
S
Y
E
S
Repair the drain circuit and repeat the
NO
diagnostic cycle to check for any further alarms.
Repair the water circuit and repeat the
NO
diagnostic cycle to check for any further alarms.
Repair the water circuit of the pressure switch
and repeat the diagnostic cycle to check for
NO
any further alarms.
Check that the tap is open, the water pressure
is not too low and make sure the hoses are
NO
connected and not kinked
Replace the solenoid valve and repeat the
diagnostic cycle to check for any further alarms.
NO
Replace/repair the wiring and repeat the
diagnostic cycle to check for any further alarms.
NO
If there are burns on the circuit board,
20/67
see page 65
599 72 97-24
E11
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