Axis M5000 User Manual page 49

AXIS M5000 PTZ Camera
The web interface
Reports
• View the device server report: View information about the product status in a pop-up window. The Access Log is
automatically included in the Server Report.
• Download the device server report: It creates a .zip file that contains a complete server report text file in UTF–8
format, as well as a snapshot of the current live view image. Always include the server report .zip file when you
contact support.
• Download the crash report: Download an archive with detailed information about the server's status. The crash report
contains information that is in the server report as well as detailed debug information. This report might contain
sensitive information such as network traces. It can take several minutes to generate the report.
Logs
• View the system log: Click to show information about system events such as device startup, warnings, and critical
messages.
• View the access log: Click to show all failed attempts to access the device, for example, when a wrong login
password is used.
Network trace
Important
A network trace file might contain sensitive information, for example certificates or passwords.
A network trace file can help you troubleshoot problems by recording activity on the network.
Trace time: Select the duration of the trace in seconds or minutes, and click Download.
Remote system log
Syslog is a standard for message logging. It allows separation of the software that generates messages, the system that stores them,
and the software that reports and analyzes them. Each message is labeled with a facility code, which indicates the software
type generating the message, and assigned a severity level.
Server: Click to add a new server.
Host: Enter the hostname or IP address of the server.
Format: Select which syslog message format to use.
• Axis
• RFC 3164
• RFC 5424
Protocol: Select the protocol and port to use:
• UDP (Default port is 514)
• TCP (Default port is 601)
• TLS (Default port is 6514)
Severity: Select which messages to send when triggered.
CA certificate set: See the current settings or add a certificate.
Plain config
Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from
this page.
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