Axis M5055 User Manual
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Axis M5055 User Manual

Ptz network camera
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AXIS M50 PTZ Network Camera Series
AXIS M5054 PTZ Network Camera
AXIS M5055 PTZ Network Camera
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Summary of Contents for Axis M5055

  • Page 1 AXIS M50 PTZ Network Camera Series AXIS M5054 PTZ Network Camera AXIS M5055 PTZ Network Camera User Manual...
  • Page 2 • Immunity to electrical and electromagnetic phenomena when PTZ Network Camera and AXIS M5055 PTZ Network Camera, and is installed according to the instructions and used in its intended applicable to firmware 6.50 and later. It includes instructions for using environment.
  • Page 3 • find answers to resolved problems in the FAQ database, search by product, category, or phrase • report problems to Axis support staff by logging in to your private support area • chat with Axis support staff •...

  • Page 4: Table Of Contents

    About AXIS Media Control (AMC) ........
  • Page 5 AXIS M50 PTZ Network Camera Series Table of Contents Storage ............

  • Page 6: Safety Information

    AXIS M50 PTZ Network Camera Series Safety information Safety information Hazard levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 7: Safety Instructions

    • Use only applicable tools when installing the Axis product. Using excessive force with power tools could cause damage to the product. • Use only accessories that comply with the technical specification of your product. These can be provided by Axis or a third party. Axis recommends using Axis power source equipment compatible with your product.

  • Page 8: Solution Overview

    AXIS M50 PTZ Network Camera Series Solution overview Solution overview...

  • Page 9: Product Overview

    AXIS M50 PTZ Network Camera Series Product overview Product overview microSD card slot Control button Part number (P/N) and serial number (S/N) Network connector (PoE) Microphone Status LED indicator...

  • Page 10: How To Access The Product

    How to set the root password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.

  • Page 11: Configure Capture Mode

    3. Click OK. The password has now been configured. Configure capture mode Capture mode defines the maximum frame rate available in the Axis product. The capture mode also affects light sensitivity. A capture mode with a high maximum frame rate has reduced light sensitivity and vice versa.
  • Page 12 2. Under Action Buttons, select Show manual trigger button. About the AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See About AXIS Media Control (AMC) on page 13 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.

  • Page 13: About Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 14: Alternative Methods Of Accessing The Video Stream

    AXIS M50 PTZ Network Camera Series About media streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 15: Access Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 16: How To Set Up The Product

    How to set up the product How to set up the product The Axis product can be configured by users with administrator or operator rights. To open the product’s setup pages, click Setup in the top right-hand corner of the live view window.

  • Page 17: Video And Audio

    Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
  • Page 18 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.
  • Page 19 Image details that are important for forensic video analysis, for example faces and license plates, are encoded with a higher bitrate. Axis’ Zipstream Technology for H.264 conforms to the H.264 standard and is compatible with third-party clients and VMS solutions that decode H.264 video.

  • Page 20: About Stream Profiles

    The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. About capture modes Capture mode defines the maximum frame rate available in the Axis product and affects light sensitivity. A capture mode with a high maximum frame rate has reduced light sensitivity and vice versa.
  • Page 21 To change this setting go to Setup > Video & Audio > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 22: About Overlays

    AXIS M50 PTZ Network Camera Series Video and Audio About overlays Overlays are superimposed over the video stream. They are used to provide extra information during recordings, such as a timestamp, or during product installation and configuration. About overlay text An overlay text can include the current date and time, or a text string.
  • Page 23 An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.

  • Page 24: About Privacy Masks

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List, Video & Audio > Privacy Mask, shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 25: How To Configure The Live View Window

    Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See About AXIS Media Control (AMC) on page 13.

  • Page 26: About User-Defined Links

    AXIS M50 PTZ Network Camera Series How to configure the live view window About user-defined links To display user-defined links in the live view window, select the Show custom link option, give the link a name and then enter the URL to link to.

  • Page 27: About Ptz (Pan Tilt Zoom)

    On-Screen Direction Indicator (OSDI) zones can be included in the overlay text (see About overlay text on page 22) to aid the user to navigate the Axis product. Each OSDI zone is set up with coordinates and a descriptive name.

  • Page 28: Advanced

    About PTZ (Pan Tilt Zoom) OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas. First navigate to where you would like the lowermost left point of the OSDI zone to be located.
  • Page 29 60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see About events on page 34). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 30: About Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...

  • Page 31: About Axis Audio Volume Detection

    About AXIS Removed Object Detection AXIS Removed Object Detection is an application that triggers an event if an object in a set area is removed. The generated event can be used, for example, to record a video or alert security staff.
  • Page 32 AXIS M50 PTZ Network Camera Series About applications Considerations Before using the application, consider the following: • The camera’s home position is used for removed object detection by default. If you want to set a new customized home position for detection, see How to set the home position on page 27. We recommend that you name the new position as Home to replace the default home position with the same name.
  • Page 33 AXIS M50 PTZ Network Camera Series About applications About trigger evaluation time You can set a Trigger evaluation time (s), i.e. how long an object is allowed not to be visible before the trigger is activated. For more information on how to setup an event for the trigger, see How to set up action rules on page 34.

  • Page 34: About Events

    How to set up motion detection and add a network share: 1. Go to Applications to start and configure AXIS Video Motion Detection. See the online help. 2. Go to System Options > Storage and set up the network share. See page 52.
  • Page 35 Recording – Triggers an action rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to record to the storage device.

  • Page 36: How To Add Recipients

    AXIS M50 PTZ Network Camera Series About events • Send SNMP Trap – Send an SNMP trap message to the operator. Make sure that SNMP is enabled and configured under System Options > Network > SNMP. • Send Video Clip – Send a video clip to a recipient.

  • Page 37: How To Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 44.

  • Page 38: How To Set Up Recurrences

    AXIS M50 PTZ Network Camera Series About events How to set up recurrences Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1. Go to Events > Recurrences and click Add.

  • Page 39: About Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 40: How To Export A Video Clip

    About continuous recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 50. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 41: About Languages

    About languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 42: About System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 43 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 44: Date & Time

    Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 45: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 46 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/support Note •...
  • Page 47 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 48 (LAN) from the public network (internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
  • Page 49 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 50: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 51 Formatting the SD card will remove all data and recordings stored on the card. The Axis product can be configured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 file system. If the card has a different file system, the card will automatically be formatted to ext4.

  • Page 52: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 53: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see How to reset to factory default settings on page 54.

  • Page 54: How To Reset To Factory Default Settings

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 55: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
  • Page 56 Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the...
  • Page 57 Check in the AMC Control Panel (H.264 tag) that video processing is not set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. Video and image problems, general Image unsatisfactory Check the video stream and camera settings under Setup >...
  • Page 58 AXIS M50 PTZ Network Camera Series Troubleshooting Product does not function The product does not start Remove power from the product. Wait for 10 minutes, then reapply power. and the camera is no longer accessible.

  • Page 59: Specifications

    AXIS M50 PTZ Network Camera Series Specifications Specifications To find the latest version of the product’s datasheet, go to the product page on axis.com and locate Support & Documentation. LED Indicators Note • The Status LED can be configured to flash while an event is active.

  • Page 60: Performance Considerations

    Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 61 User Manual Ver. M4.2 AXIS M50 PTZ Network Camera Series Date: February 2019 © Axis Communications AB, 2017 - 2019 Part No. T10111514...

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