Axis M5000-G Manual
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Axis M5000-G Manual

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AXIS M5000-G PTZ Camera
User Manual

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  • Page 1 AXIS M5000-G PTZ Camera User Manual...

  • Page 2: Table Of Contents

    AXIS M5000-G PTZ Camera Table of Contents Installation ..........

  • Page 3: Installation

    AXIS M5000-G PTZ Camera Installation Installation To watch this video, go to the web version of this document. www.axis.com/products/online-manual/70613#t10177892 How to install the product To watch this video, go to the web version of this document. www.axis.com/products/online-manual/70613#t10177892 How to install the product with a ceiling mount...

  • Page 4: Get Started

    Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.
  • Page 5 Secure passwords Important Axis devices send the initially set password in clear text over the network. To protect your device after the first login, set up a secure and encrypted HTTPS connection and then change the password. The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations.

  • Page 6: Webpage Overview

    AXIS M5000-G PTZ Camera Get started Webpage overview Live view control bar Live view Product name User information, color themes, and help Video control bar Settings toggle...
  • Page 7 AXIS M5000-G PTZ Camera Get started Settings tabs...

  • Page 8: Configure Your Device

    AXIS M5000-G PTZ Camera Configure your device Configure your device Adjust the image This section includes instructions about configuring your device. If you want to learn more about how certain features work, go to Learn more on page 19. Select exposure mode There are different exposure mode options in the camera that adjusts aperture, shutter speed, and gain to improve image quality for specific surveillance scenes.
  • Page 9 3. Use the Local contrast slider to adjust the amount of WDR. 4. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr.
  • Page 10 AXIS M5000-G PTZ Camera Configure your device Verify the pixel resolution To verify that a defined part of the image contains enough pixels to, for example, recognize the face of a person, you can use the pixel counter. 1. Go to Settings > System > Orientation.

  • Page 11: Adjust The Camera View (Ptz)

    AXIS M5000-G PTZ Camera Configure your device To watch this video, go to the web version of this document. www.axis.com/products/online-manual/70613#t10106902 How to change the appearance of the mask Show the pan or tilt position as a text overlay You can show the pan or tilt position as an overlay in the image.

  • Page 12: View And Record Video

    AXIS M5000-G PTZ Camera Configure your device To watch this video, go to the web version of this document. www.axis.com/products/online-manual/70613#t10111157 View and record video This section includes instructions about configuring your device. To learn more about how streaming and storage works, go to Streaming and storage on page 24.

  • Page 13: Set Up Rules For Events

    How to record a video stream when the camera detects motion Make sure that AXIS Video Motion Detection is running: 1. Go to Settings > Apps > AXIS Video Motion Detection. 2. Start the application if it is not already running.
  • Page 14 1. Go to Settings > System > Events and add a rule. 2. Type a name for the rule. 3. In the list of conditions, under Application, select AXIS Video Motion Detection (VMD). 4. In the list of actions, under Recordings, select Record video while the rule is active.
  • Page 15 AXIS M5000-G PTZ Camera Configure your device 11. Select Camera 1. 12. Type “Motion detected”. 13. Set the duration. 14. Click Save. Direct the camera to a preset position when the wireless PIR motion sensor detects motion Note There may be up to 2 s delay from when the motion is detected to when the camera triggers the rule. Consider this latency when deciding the best placement of the products.
  • Page 16 AXIS M5000-G PTZ Camera Configure your device NOTICE TICE TICE Make sure the camera is disconnected from power before making the connections. Reconnect to power after connecting the wires. Physical connection: 1. Connect the audio wire to the speaker from the line out pin of the audio connector.

  • Page 17: Audio

    AXIS M5000-G PTZ Camera Configure your device 2. Turn on shock detection, and set a value for the shock sensitivity. Create a rule: 1. Go to Settings > System > Events and add a rule. 2. Type a name for the rule.
  • Page 18 AXIS M5000-G PTZ Camera Cleaning recommendations Cleaning recommendations NOTICE TICE TICE Never use harsh detergent, for example gasoline, benzene, or acetone. 1. Use a can of compressed air to remove any dust or loose dirt from the device. 2. If necessary, clean the lens with a soft cloth dampened with lukewarm water.

  • Page 19: Learn More

    The image shows how the field of view and aspect ratio can change between two different capture modes. The capture mode to choose depends on the requirements for the frame rate and resolution for the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com. Privacy masks A privacy mask is a user-defined area that prevents users from viewing a part of the monitored area.

  • Page 20: Overlays

    AXIS M5000-G PTZ Camera Learn more You can use the VAPIX® application programming interface (API) to turn off the privacy masks. Important If you use multiple privacy masks it may affect the product’s performance. Overlays Overlays are superimposed over the video stream. They are used to provide extra information during recordings, such as a timestamp, or during product installation and configuration.
  • Page 21 AXIS M5000-G PTZ Camera Learn more • COMMAND_CLASS_ASSOCIATION_GRP_INFO_V3 (secured) • COMMAND_CLASS_CRC_16_ENCAP • COMMAND_CLASS_DEVICE_RESET_LOCALLY (secured) • COMMAND_CLASS_FIRMWARE_UPDATE_MD_V5 (secured) • COMMAND_CLASS_INCLUSION_CONTROLLER • COMMAND_CLASS_INDICATOR_V3 (secured) • COMMAND_CLASS_MANUFACTURER_SPECIFIC_V2 (secured) • COMMAND_CLASS_MULTI_CHANNEL_ASSOCIATION_V4 (secured) • COMMAND_CLASS_MULTI_CMD • COMMAND_CLASS_NETWORK_MANAGEMENT_BASIC_V2 (secured) • COMMAND_CLASS_NETWORK_MANAGEMENT_INCLUSION_V4 (secured) • COMMAND_CLASS_NETWORK_MANAGEMENT_INSTALLATION_MAINTENANCE_V4 (secured) •...
  • Page 22 AXIS M5000-G PTZ Camera Learn more 3. Set the Z-Wave device to be added into inclusion/exclusion mode as described in its User Manual. 4. If requested, enter the PIN delivered with the Z-Wave device, and click OK. 5. Wait until the adding process is finalized as indicated by a notification on the web page.
  • Page 23 AXIS M5000-G PTZ Camera Learn more Remove a Z-Wave device through forced process There may be a communication fail, for example due to drained battery, so you may not be able to remove the Z-Wave device by setting it to inclusion/exclusion mode. You can perform a forced removal of a Z-Wave device that shows status Down in the device management list.

  • Page 24: Streaming And Storage

    H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller. H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats.
  • Page 25 AXIS M5000-G PTZ Camera Learn more The Stream tab contains settings for video streams. You get these settings if you request a video stream from the product and don’t specify for example resolution, or frame rate. When you change the settings in the Stream tab, it doesn’t affect ongoing streams, but it will take effect when you start a new stream.

  • Page 26: Applications

    Actual average bitrate Applications AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. To find out more about available applications, downloads, trials and licenses, go to axis.com/applications.
  • Page 27 Learn more Important AXIS 3D People Counter is an application that is embedded in the device. We don’t recommend you to run any other applications on this device since it can affect the performance of the AXIS 3D People Counter.

  • Page 28: Troubleshooting

    Using firmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

  • Page 29: Upgrade The Firmware

    3. Go to Maintenance > Firmware upgrade and click Upgrade. When the upgrade has finished, the product restarts automatically. You can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at axis.com/products/axis-device-manager. Technical issues, clues, and solutions If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.

  • Page 30: Performance Considerations

    IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed by DHCP changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).

  • Page 31: Contact Support

    Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support Contact support at axis.com/support.

  • Page 32: Specifications

    AXIS M5000-G PTZ Camera Specifications Specifications Product overview Network connector (PoE) Power connector Audio connector SD card slot (SD/SDHC/SDXC card) Status LED indicator Control button How to remove the dome...

  • Page 33: Led Indicators

    This product supports SD/SDHC/SDXC cards. For SD card recommendations, see axis.com. SD, SDHC, and SDXC Logos are trademarks of SD-3C LLC. SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
  • Page 34 AXIS M5000-G PTZ Camera Specifications For audio in, the left channel is used from a stereo signal. Notes AUDIO IN Microphone or line in (mono) GND AUDIO IN Ground audio in AUDIO OUT Line audio out GND AUDIO OUT Ground audio out Power connector 2-pin terminal block for DC power input.
  • Page 35 User Manual Ver. M1.26 AXIS M5000-G PTZ Camera Date: April 2022 © Axis Communications AB, 2021 - 2022 Part No. T10169100...

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