Sub-Zero 700BC User Manual page 28

T R O U B L E S H O OT I N G
T R O U B L E
Condensation forms inside the unit
Condensation forms outside the unit
Storage drawer is hard to close
Ice maker is not working
Ice is clumping in the ice container
28
S H O O T I N G
This is normal during periods of higher
humidity (summer) and with frequent door
openings.
Are the door and drawers closing and
sealing properly?
During periods of high humidity, some
condensation may appear on the outside of
the unit. The condensation will disappear
when the humidity drops. Be sure that the
door and drawers are closing and sealing
properly. If condensation persists, contact
your Sub-Zero authorized service center.
Is the unit leveled properly?
Be sure that there are no food or packaging
items that interfere with the ice maker or
other interior components.
Note that the drawer slides in a freezer
compartment will not move as freely as in a
refrigerator compartment because of lower
temperatures.
Does the unit have an ice maker installed?
Is the ice maker system turned on at the
control panel?
Is the ice container in the correct position
within the freezer drawer compartment?
Is the water supply for the ice maker
connected and operating properly?
Is the ice being used frequently? Discard
and allow ice to be replenished.
G U I D E
There is an odor inside the unit
Light bulb needs to be replaced
You need product information
You need service
Clean the unit thoroughly.
Cover all food tightly.
See Lighting Information, page 16.
Shut off power to the unit at the circuit
breaker before replacing light bulbs. Wear
protective gloves when handling bulbs.
Call the Sub-Zero Customer Service Depart-
ment at 800-222-7820 or visit our website,
subzero.com, for planning, installation and
product information.
If service is necessary, maintain the quality
built into your Sub-Zero unit by calling a
Sub-Zero authorized service center.
To obtain the name and number of a
Sub-Zero authorized service center, check
the Locator section of our website,
subzero.com or call Sub-Zero Customer
Service at 800-222-7820.
When calling for service, you will need the
model and serial number of your unit. Both
numbers are listed on the product rating
plate located inside the cabinet, to the left
of the upper drawer.