Troubleshooting Guide - Sub-Zero 600 Series BI-30U User Manual

T R O U B L E S H O O T I N G G U I D E
F R E Q U E N T LY A S K E D Q U E S T I O N S
I C E P R O D U C T I O N
IMPORTANT NOTE: Make sure that the power
is on for your ice maker. The
be visible in the Control Center display panel.
IMPORTANT NOTE: Dispose of the first two
buckets of ice produced by your new unit to
ensure that pipe residue or other particles
associated with new water lines are not
consumed.
Q: My ice maker isn't producing very much ice.
A: On average, you can expect a cycle of ice
(eight cubes per cycle) every two hours.
Increased ice production can be achieved
with the Max Ice feature.
Q: My ice is freezing together and clumping.
A: If ice is not used regularly it tends to fuse
together. You may need to discard the ice
and allow ice to be replenished.
Q: My ice tastes funny and is discolored.
A: Sub-Zero Built-In models have an inte-
grated water filtration system. Check to see
if the indicator is displayed in the
Control Center display panel. If so, your
water filter needs to be replaced.
Q: My ice cubes seem small or water is
dispensing very slowly.
A: The water filter may need to be replaced.
N O I S E
Q: Why do I hear my unit running constantly?
A: It is normal to hear the operation of fans
and motors. Sounds will be accentuated
based on the placement of the unit and
overall room design.
T E M P E R A T U R E
IMPORTANT NOTE: Unless the unit is being
indicator will serviced, make sure the power for your unit is
on. If the unit is not on, OFF will be visible in
the Control Center display panel.
Q: How do I adjust the temperatures?
A: To adjust temperatures, refer to Tempera-
ture Control, page 12.
Q: What are the suggested temperature
settings?
A: The recommended settings are 38˚F (3˚C)
for the refrigerator section and 0˚F
(-18˚C) for the freezer section.
Q: Condensation is forming on the inside and
outside of my unit.
A: In climates with higher humidity, condensa-
tion will form and is considered normal.
Leaving the door open for a long period of
time may also contribute to condensation
forming on the inside your unit.
Q: My unit isn't cooling properly.
A: Clean the condenser area as outlined on
page 28.
D O O R O P E R A T I O N
Q: Why is my door hard to open?
A: Your unit was designed for an airtight seal.
A vacuum seal can form after the door is
closed. Wait several seconds for pressure to
equalize before reopening the door.
Q: The door on my unit is opening too fast and
hitting the wall or surrounding cabinets.
A: The unit may not be leveled properly or a
door stop may be required. Install the
optional 90-degree door stop provided with
the unit.
C O N T A C T
I N F O R M A T I O N
Sub-Zero
Customer Service:
800-222-7820
Website:
subzero.com
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