ViewSonic VS19315 User Manual page 148

Commercial touch display
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Touch Function
Problem or Issue
Touch function does
not work
Video Not Working Properly
Problem or Issue
No picture/ No sound
Picture is unclear or
cuts in and out
Poor picture
Audio Not Working Properly
Problem or Issue
No sound
One speaker only
1. Check that drivers are installed correctly.
2. Reinstall driver(s).
3. Check setup and align it.
4. Check whether the touch pen is working properly.
1. Check the Power status.
2. Check the signal cable.
3. Check that the internal PC is installed correctly.
1. Check the signal cable.
2. Check if other electronics are interrupting the signal.
1. Adjust chroma, brightness, and contrast settings in
the menu.
2. Check the signal cable.
1. Press the Mute/Unmute button.
2. Adjust the volume.
3. Check the audio cable.
1. Adjust the sound balance in the menu.
2. Check the sound control panel settings of the
computer.
3. Check the audio cable.
148
Possible Solutions
Possible Solutions
Possible Solutions

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