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ViewSonic VS19852 User Manual

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XG272-2K-OLED
Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Model No. VS19852
P/N: XG272-2K-OLED

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Summary of Contents for ViewSonic VS19852

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
  • Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.

  • Page 3: Safety Precautions

    Safety Precautions • Read these instructions completely before using the equipment. • Keep these instructions in a safe place. • Heed all warnings and follow all instructions. • Sit at least 18” / 45 cm from the monitor. • When installing the monitor, please leave 4” / 10 cm of open space around the monitor for ventilation safety purposes.
  • Page 4 • If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and contact your dealer or ViewSonic. It is dangerous to continue using the display. •...
  • Page 5 • Stability Hazard: The display may fall, causing serious personal injury or death. To prevent injury, this display must be securely attached to the floor/wall in accordance with the installation instructions. • Fastening the monitor to a wall or fixed object using cordage or other restraining devices can help support the weight of the monitor in order to prevent the monitor from falling over.

  • Page 6: Table Of Contents

    Contents Safety Precautions ............3 Introduction ..............8 Package Contents ....................8 Product Overview ....................9 Initial Setup ............... 10 Installing the Stand ....................10 Remote Control ....................12 Overview ....................... 12 Setting Up the Remote Control ................12 Removing the Stand and Mounting the Monitor ..........13 Using the Security Slot ..................15 Making Connections ..........
  • Page 7 Advanced Features and Settings ........ 48 Variable Refresh Rate (VRR) .................48 HDR (High-Dynamic-Range) ..................49 Blue Light Filter and Eye Health ................50 Calculating Breaks ....................51 Focus Fatigue (20-20-20 Rule) ................51 Looking at Distant Objects ..................51 Eye and Neck Exercises ..................51 ViewScale ......................52 Quick Access Menu ....................53 Crosshair .......................54...

  • Page 8: Introduction

    Introduction Package Contents • Monitor • Monitor stand • Power adapter • Video cable • Remote Control • Battery • Quick start guide NOTE: The power cord/adapter and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.

  • Page 9: Product Overview

    Product Overview Front View Quick Access Menu Key Power Key Joy Key Game Mode Key Rear View HDMI1 HDMI2 Type C Security Slot Lock HDMI1 HDMI2 Type C DC IN Audio Out HDMI DisplayPort USB Type C USB Upstream USB Downstream NOTE: For more information about the key and its functions, refer to “Hot Keys”...

  • Page 10: Initial Setup

    Initial Setup Installing the Stand 1. Place the monitor on a flat, stable surface with the screen facing down. 2. Align and slide the upper hooks of the monitor stand into the stand mounting slots. NOTE:  Ensure the stand is secure and the quick release tab positively clicks into place.
  • Page 11 3. Use the captured screw in the monitor stand’s base and secure it to the monitor stand’s neck. Battery 4. Lift the monitor into its upright position on a flat, stable surface. NOTE:  Always place the monitor on a flat, stable surface. Failure to do so may cause the monitor to fall and damage the monitor and/or result in personal injury.

  • Page 12: Remote Control

    Remote Control Overview Icon Description Confirms the OSD Menu selection. Navigation Selects menu items and makes Arrows adjustments. Power Turns the monitor on or off. Goes back to the previous menu Return level. Selects a gaming-focused display Game Mode setting. Input Source Selects the input source.

  • Page 13: Removing The Stand And Mounting The Monitor

    Removing the Stand and Mounting the Monitor Refer to the table below for the standard dimensions for mounting kits. NOTE:  For use only with a UL certified mounting kit/bracket. To obtain a wall mounting kit or height adjustment base, contact ViewSonic® or your local dealer. Maximum...
  • Page 14 5. Pull down slightly to disengage the hooks and remove the stand. 6. Attach the mounting bracket to the VESA mounting holes at the rear of the monitor. Then secure it with four screws (M4 x 10 mm). 100 mm HDMI1 HDMI2 Type C...

  • Page 15: Using The Security Slot

    Using the Security Slot To help prevent the monitor from being stolen, use a security slot locking device to secure the monitor to a fixed object. Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over.

  • Page 16: Making Connections

    Making Connections Connecting to Power HDMI1 HDMI2 Type C 1. Connect the power cord to the DC IN jack at the rear of the device. 2. Plug the power cord plug into a power outlet.

  • Page 17: Connecting To Video

    Connecting to Video HDMI NOTE:  The monitor is equipped with two HDMI 2.1 ports. HDMI1 HDMI2 Type C HDMI1 HDMI2 HDMI 1. Connect one end of an HDMI cable to an HDMI port of the monitor. 2. Plug the other end of the cable into the HDMI port of your computer.

  • Page 18: Displayport

    DisplayPort NOTE:  The monitor is equipped with two DisplayPort 1.4 ports. HDMI1 HDMI2 Type C DisplayPort 1. Connect one end of a DisplayPort cable to the DisplayPort port of the monitor. 2. Plug the other end of the cable into the DisplayPort or Mini DisplayPort port of your computer.

  • Page 19: Type C

    Type C HDMI1 HDMI2 Type C Type C Type C 1. Connect one end of a USB Type C cable to the USB Type C port of the monitor. 2. Plug the other end of the cable into the full-featured USB port of your computer. NOTE: ...

  • Page 20: Usb Connection

    USB Connection The monitor supports two types of USB ports, upstream and downstream. When making connection(s), observe the following guidelines. HDMI1 HDMI2 Type C Type C USB Type Connection Type Description Transfers data between the computer and the Upstream Type B USB devices connected to the monitor.

  • Page 21: Using The Usb Ports

    Using the USB Ports 1. To use the downstream USB Type A ports, connect one end of the USB Type B cable to the upstream USB Type B port of the monitor. Plug the other end of the cable, USB Type A, into a USB port of your computer. 2.

  • Page 22: Audio Connection

    Audio Connection HDMI1 HDMI2 Type C Plug the audio jack of the audio device into the Audio Out port of the monitor. NOTE:  The monitor is also equipped with dual speakers.

  • Page 23: Using The Monitor

    Using the Monitor Adjusting the Viewing Angle For optimal viewing, you can adjust the viewing angle using any of the following methods: Height Adjustment Lower or raise the monitor to the desired height (0 to 120 mm). NOTE:  When adjusting, press down firmly along the adjustment track holding the monitor with both hands on the side.

  • Page 24: Screen Orientation Adjustment (Monitor Pivot)

    Screen Orientation Adjustment (Monitor Pivot) 1. Adjust the monitor height to the highest position. Then tilt the monitor backwards to the full tilt position. 2. Rotate the monitor 90° clockwise or counterclockwise from landscape to portrait orientation. NOTE:  • To rotate the screen image, manually change the system’s display orientation settings.

  • Page 25: Swivel Angle Adjustment

    Swivel Angle Adjustment Swivel the monitor to the left or right for the desired viewing angle (±20˚).

  • Page 26: Tilt Angle Adjustment

    Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle (-5˚ to 20˚). NOTE:  When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand.

  • Page 27: Turning The Monitor On/Off

    Turning the Monitor On/Off 1. Plug the connected power cord into a power outlet. 2. Press the Power button to turn on the monitor. 3. To turn the monitor off, press the Power button again. NOTE:  If the OSD Menu is still on screen, press and hold the Power button for three seconds to power off.

  • Page 28: Quick Access Menu

    Quick Access Menu Press the Quick Access Menu Key to activate the Quick Access Menu, which quickly initiates some functions and modes. To learn more, see page 53. Quick Access MOBA Realistic Return Press to go to next...

  • Page 29: Hot Keys

    Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the Joy Key. Description Move and hold the Joy Key for 5 seconds to lock/unlock the OSD Menu. When the menu appears on the screen, continue holding the key for 10 seconds to lock/unlock the OSD Menu.
  • Page 30 Description Move and hold the Joy Key for 5 seconds to lock/unlock the Power button. When the menu appears on the screen, continue holding the key for 10 seconds to lock/unlock the Power button. Locking Power Button Press and hold for 10s to lock Power If the Power button is locked, the below message will appear on the screen: Power Lock/Unlock...

  • Page 31: Configuring The Settings

    Configuring the Settings General Operations 1. Press or move the Joy Key to open the On-Screen Display (OSD) Menu. Standard Game Modes Max. Refresh Rate X G2 7 2- 2 K - O LED Game Modes Gaming Display Input Select Setup Menu HDMI 1 HDMI 2...
  • Page 32 3. Move the Joy Key to select the menu option. Then move the Joy Key to enter the sub-menu. Standard Game Modes Max. Refresh Rate XG 27 2 - 2 K - OL ED Game Modes Gaming Display Input Select Setup Menu Language Select Volume...
  • Page 33 NOTE:  Certain menu option adjustments do not require the user to press the Joy Key to confirm the selection. Standard Standard Game Modes Game Modes Max. Refresh Rate Max. Refresh Rate XG27 2-2K-OLED X G2 7 2 -2 K -O LED Game Modes Gaming Display...

  • Page 34: On-Screen Display (Osd) Menu Tree

    On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Menu Option Standard Standard Movie Custom 1 Text Mono Standard Movie Game Modes Custom 2 Text Mono MOBA Realistic Vibrant Console (Variable Refresh Rate) BFI Minimum Hz (+/-, 48~120)/1 Gaming BFI Strength (+/-, 50~100)/10 DisplayHDR CinematicHDR...
  • Page 35 Main Menu Sub-menu Menu Option Green Preview Type A White Image Yellow Green Preview Type B White Image Crosshair Yellow Green Preview Type C White Image Yellow Gaming Dark Green Single Blue ICE Blue Auto Gaming RGB Dark Green Breathing Blue ICE Blue Auto...
  • Page 36 Main Menu Sub-menu Menu Option Brightness (-/+, 0~100)/1 Contrast (-/+, 0~100)/1 Blue Light Filter (-/+, 0~100)/1 Sharpness (-/+, 0~100)/1 Full Aspect 19” (4:3) ViewScale 19”W (16:10) (-/+, 0~100)/10 21.5” (16:9) (-/+, 0~100)/10 22”W (16:10) 23.6”W (16:9) 24”W (16:9) sRGB Display Bluish Cool Native...
  • Page 37 Main Menu Sub-menu Menu Option English Français Deutsch Español Italiano Suomi Русский Language Select Türkçe 日本語 한국어 繁體中文 简体中文 Česká Svenska Setup Menu Tiếng Việt Volume (-/+, 0~100)/1 Audio Adjust Mute Information On/Off MOBA On/Off Realistic On/Off Quick Access Vibrant On/Off Console On/Off...
  • Page 38 Main Menu Sub-menu Menu Option OSD Timeout 5/15/30/60 OSD Background OSD Pivot Power Indicator Auto Power Off 30 minutes 45 minutes Sleep 60 minutes 120 minutes Setup Menu Standard Optimize ECO Mode Conserve Energy Saving DDC/CI HDMI 2.0 DisplayPort 1.2 Standby Charger Memory Recall...

  • Page 39: Menu Options

    Menu Options Game Modes 1. Press or move the Joy Key to open the On-Screen Display (OSD) Menu. 2. Move the Joy Key to select Modes. Then move the Joy Key enter the Modes menu. Standard Game Modes Max. Refresh Rate XG27 2 -2K -OLED Game Modes Gaming...
  • Page 40 Gaming 1. Press or move the Joy Key to open the On-Screen Display (OSD) Menu. 2. Move the Joy Key to select Gaming. Then move the Joy Key enter the Gaming menu. Standard Game Modes Max. Refresh Rate XG 27 2 - 2 K - OL ED Game Modes Gaming Display...
  • Page 41 Menu Option Description Reduces the overall contrast of a given scene so that detail in the highlights and shadows can be seen. Option Description Passes AMD FreeSync Premium Pro DisplayHDR certification and VESA DisplayHDR 1400 certification. CinematicHDR HDR setting for movies. GameplayHDR HDR setting for gaming.
  • Page 42 Display 1. Press or move the Joy Key to open the On-Screen Display (OSD) Menu. 2. Move the Joy Key to select Display. Then move the Joy Key enter the Display menu. Standard Game Modes Max. Refresh Rate XG 27 2 - 2 K - OL ED Game Modes Gaming Display...
  • Page 43 Menu Option Description Sets the color temperature. Option Description Precise color gamut and gamma of the sRGB sRGB standard. Bluish Sets the color temperature to 9300K. Color Temperature Cool Sets the color temperature to 7500K. Default color temperature. Native Recommended for regular use. Warm Sets the color temperature to 5000K.
  • Page 44 Menu Option Description Color Space Select which color space to use for color output. Option Description Automatically recognizes the input Auto signal’s color space. Sets the input signal color format as RGB Mode RGB. YUV Mode Sets the input signal color as YUV. Color Range The monitor can detect the input signal’s color range automatically, or they can be manually changed to fit the...
  • Page 45 Input Select 1. Press or move the Joy Key to open the On-Screen Display (OSD) Menu. 2. Move the Joy Key to select Input Select. Then move the Joy Key to enter the Input Select menu. Standard Game Modes Max. Refresh Rate XG27 2 -2K -OLED Game Modes Gaming...
  • Page 46 Setup Menu 1. Press or move the Joy Key to open the On-Screen Display (OSD) Menu. 2. Move the Joy Key to select Setup Menu. Then move the Joy Key to enter the Setup Menu menu. Standard Game Modes Max. Refresh Rate XG 27 2 - 2 K - OL ED Game Modes Gaming...
  • Page 47 Menu Option Description Turns the power indicator light on or off. When turned on, Power Indicator the power indicator light will be blue when the monitor is turned on. Sets the monitor to automatically turn off after a certain Auto Power Off amount of time.

  • Page 48: Advanced Features And Settings

    Advanced Features and Settings Variable Refresh Rate (VRR) Enabling Variable Refresh Rate will put an end to choppy gameplay with fluid, artifact-free performance. To enable Variable Refresh Rate: 1. Press or move the Joy Key to open the On-Screen Display (OSD) Menu.

  • Page 49: Hdr (High-Dynamic-Range)

    HDR (High-Dynamic-Range) Reduces the overall contrast of a given scene so that detail in the highlights and shadows can be seen. NOTE:  Ensure the HDR setting is turned on on your device first before enabling the HDR on the monitor. Option Description Passes AMD FreeSync Premium Pro certification and VESA...

  • Page 50: Blue Light Filter And Eye Health

    Blue Light Filter and Eye Health The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience. Enabling and disabling the Blue Light Filter can be done quickly via the Display menu. Standard Game Modes Max. Refresh Rate XG 27 2 - 2 K - OL ED Game Modes Gaming...

  • Page 51: Calculating Breaks

    Calculating Breaks When viewing the monitor for extended periods, it is recommended to take periodic breaks from viewing. Short breaks of at least five (5) minutes are recommended after one to two hours of continuous viewing. Taking shorter, more frequent breaks are generally more beneficial than longer, less frequent breaks.

  • Page 52: Viewscale

    ViewScale Under ViewScale, the current aspect ratio can be adjusted to fit specific use-case scenarios. NOTE:  Choosing a ViewScale aspect ratio that is not native may impact the overall experience. To enable ViewScale: 1. Press or move the Joy Key to open the On-Screen Display (OSD) Menu.

  • Page 53: Quick Access Menu

    Quick Access Menu Quickly enable certain functions through the Quick Access Menu. The menu options can be customized via the Setup Menu of the OSD Menu. The function will be enabled as soon as the item is highlighted, and will disable after removing the highlight.

  • Page 54: Crosshair

    Crosshair Select from different crosshair styles and colors to overlay on your screen. To enable Crosshair: 1. Press or move the Joy Key to open the On-Screen Display (OSD) Menu. 2. Move the Joy Key to select Gaming. Then move the Joy Key enter the Gaming menu.

  • Page 55: Appendix

    Appendix Specifications Item Category Specifications OLED, Color a-Si TFT Active Matrix, 2560 x 1440 OLED Type 0.2292 (H) mm x 0.2292 (V) mm pixel pitch Display Size 67.3 cm (27" real diagonal) Color Filter RGB vertical stripe Glass Surface Anti-Glare (Haze 25%), Hard Coating (3H) TMDS digital (100 Ω) DisplayPort (v.
  • Page 56 32° F to 104° F 1 - Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display. 2 - Please use the power adapter/power cord from ViewSonic® or an authorized source only.
  • Page 57 Item Category Specifications 12 km Altitude 39,370.1 ft Relative Storage conditions 5% to 90% (non-condensing) Humidity -20° C to 60° C Temperature -4° F to 140° F 604.4 x 566.6 x 221.8 mm Dimensions Physical (W x H x D) (with stand) 23.8"...

  • Page 58: Glossary

    This function, on some models, is disabled by default. Black Stabilization ViewSonic’s Black Stabilization provides heightened visibility and detail by brightening dark scenes. Black Frame Insertion (BFI) BFI features aim to reduce persistent blur caused by the sample-and-hold method that all displays use, which results in a trail appearing behind fast- moving objects.
  • Page 59 Color Adjust Provides several color adjustment modes to help adjust the color settings to fit the user’s needs. Color Range The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly.
  • Page 60 Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics card’s user guide for instructions on changing the resolution and refresh rate (vertical frequency).
  • Page 61 Manual Image Adjust Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments. Memory Recall Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the “Specifications” of this manual. NOTE: ...
  • Page 62 Sharpness Adjusts the picture quality of the monitor. ViewMode ViewSonic’s unique ViewMode feature offers “Game”, “Movie”, “Web”, “Text”, “MAC”, and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications. ViewScale Gamers have the ability to adjust the display size of the image on the...

  • Page 63: Troubleshooting

    Troubleshooting This section describes some common problems that you may experience when using the monitor. Problem or Issue Possible Solutions • Make sure you have turned on the monitor by pressing the Power button. • Make sure the power cord is properly and securely No power connected to the monitor and power outlet.
  • Page 64 Problem or Issue Possible Solutions The screen appears • Make sure the “Blue Light Filter” is Off. yellow The OSD Menu • Check whether the OSD Menu is locked. does not appear • Turn off the monitor, unplug the power cord, plug it on the screen/the back in, and then turn on the monitor.

  • Page 65: Maintenance

    • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.

  • Page 66: Regulatory And Service Information

    Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 67: Declaration Of Rohs2 Compliance

    The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

  • Page 68: Indian Restriction Of Hazardous Substances

    Schedule 2 of the Rule. Product Disposal at End of Product Life ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic®...

  • Page 69: Battery Notice

    Battery Notice Safety Precautions To prevent the possibility of the battery from leaking, overheating, or causing fire please observe the following precautions: • Do not immerse the battery in water or seawater. • Do not use or leave the battery near a heat source such as a fire or heater. •...
  • Page 70 This mark indicates the requirement to NOT dispose of the equipment including any spent or discarded batteries or accumulators as unsorted municipal waste, but use the return and collection systems available. WARNING • INGESTION HAZARD: This product contains button cell or coin battery. •...

  • Page 71: Copyright Information

    Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association.

  • Page 72: Customer Service

    NOTE: You will need the product’s serial number, which is located on the rear of the monitor by the I/O ports. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ www.viewsonic.com.cn www.viewsonic.com/hk/ 中国 (China) 香港 (繁體中文) Hong Kong (English) www.viewsonic.com/hk-en/...

  • Page 73: Limited Warranty

    How long the warranty is effective: ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.
  • Page 74 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
  • Page 75 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...

  • Page 76: Mexico Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
  • Page 77 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
  • Page 78 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.

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