ViewSonic MA1014H User Manual
ViewSonic MA1014H User Manual

ViewSonic MA1014H User Manual

Multiple-authentication pen display
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MA1014H/L
MA1214H/L
Multiple-Authentication Pen Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Model No. VS19285
P/N: MA1014H | MA1014L | MA1214H | MA1214L

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Summary of Contents for ViewSonic MA1014H

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
  • Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
  • Page 3: Safety Precautions

    Do not place any heavy objects on the device or connection cables. • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device. •...
  • Page 4: Table Of Contents

    Safety Precautions ............3 Introduction ..............6 Package Contents ....................6 Product Overview ....................7 H Series - MA1014H | MA1214H ................7 L Series - MA1014L | MA1214L ................7 Making Connections ............ 8 Installing Drivers and Software ................8 Software Download ....................8 DisplayLink Driver ....................
  • Page 5 Specifications ......................19 Display ........................19 Pen ........................19 System ........................19 Product Dimensions .....................20 H Series - MA1014H | MA1214H ................20 L Series - MA1014L | MA1214L ................20 Maintenance......................21 General Precautions ....................21 Cleaning the Screen ....................21 Cleaning the Case ....................
  • Page 6: Introduction

    ViewSonic USB 2 in 1 Cable Câble USB 2 en 1 ViewSonic Cable ViewSonic USB 2 en 1 ViewSonic Pen Display Website & Customer service contact information: www.viewsonic.com Download Driver / Télécharger le pilote / Descargar controlador / MA1014H http://www.viewsonicglobal.com/q/MA1014H MA1014L http://www.viewsonicglobal.com/q/MA1014L...
  • Page 7: Product Overview

    Product Overview H Series - MA1014H | MA1214H L Series - MA1014L | MA1214L Front Camera NFC Reader Fingerprint Reader Pen Display Document Tray Card Tray 2-in-1 USB Cable Pen Holder 10. Smart Card 11. Magnetic Stripe 12. Document Reader...
  • Page 8: Making Connections

    Operating system: Windows XP/7/8/10 (32/64 bit) PC I/O: USB 2.0/above Before connecting and using the pen display, it is necessary to install the below software. Software Download https://www.viewsonicglobal.com/q/MA1014H https://www.viewsonicglobal.com/q/MA1014L https://www.viewsonicglobal.com/q/MA1214H https://www.viewsonicglobal.com/q/MA1214L DisplayLink Driver Open the DisplayLink installation file and install the driver.
  • Page 9: Pen Display Driver

    Pen Display Manager can be used to map the active area and adjust the feel of the pen. 1. Open the ViewSign Console installation file and install the driver (Pen Display Manager). 2. Restart the computer after the installation completes. NOTE:  For further ViewSign Console information, please visit: https://manuals. viewsonic.com/ViewSign_Software...
  • Page 10: Connecting The Device

    Connecting the Device Power Adapter ViewSonic USB 2 in 1 Cable 1. Connect the Main USB A cable to the computer. 2. The Secondary USB A cable can be connected to an AC outlet using the supplied power adapter. NOTE: ...
  • Page 11: Using The Device

    Using the Device Setting the Display Area After the pen display is connected to the computer, the Display settings will need to be adjusted. To access the computer’s Display settings: • Go to: Start > Settings > System > Display, or •...
  • Page 12: Pen Input Area Mapping

    Pen Input Area Mapping To set the proper pen input area: 1. Open Pen Display Manager either from the Start menu, by going to: Start > Pen Display Manager, or selecting the Pen Display Manager icon from the System Tray. Start menu System Tray 2.
  • Page 13 4. Further adjustments can be made by selecting the Pen tab. 13 13 13...
  • Page 14: Device Features

    Device Features NOTE:  Functions and modules may vary by unit. Pen Display NOTE:  Place the Pen in the side pen holder when not in use. Item Specifications Type Electromagnetic Resonance Resolution 5080 LPI Pressure Levels 2048 Pen Tilt Angle +/- 45° Touch Screen NOTE: ...
  • Page 15: Smart Card Reader

    Smart Card Reader NOTE:  Make sure the metal contact is facing upward for accurate reading. Item Specifications Type CCID (CCID 1.0) or HID Supports ISO 7816 Class A, B, C card (5V/ 3V/ 1.8V), EMV Card NOTE:  The NFC sensor proximity is around 1 cm (0.4 in). Item Specifications Type...
  • Page 16: Magnetic Stripe Reader

    Magnetic Stripe Reader NOTE:  Make sure the magnetic stripe of the card is facing downward for accurate reading. Item Specifications Supports ISO/IEC 7811, AAMVA, CA DMV Fingerprint Reader NOTE:  • Moisture and dust can affect the reader’s accuracy. • Do not wear gloves when using the reader. Item Specifications Supports...
  • Page 17: Front Camera

    Front Camera NOTE:  Insufficient ambient light or backlight may affect the image quality. Item Specifications Preview 200 Million Pixels (1920 x 1080) Sensor Pixels Snapshot 500 Million Pixels (2592 x 1936) Lens Visual Angle 118° wide angle f Number...
  • Page 18: Document Camera

    Document Camera Item Specifications Preview 200 Million Pixels (1920 x 1080) Sensor Pixels Snapshot 1600 Million Pixels (4608 x 3456) Lens Visual Angle 106° wide angle f Number Support For ID Cards • Align the ID card with the card tray. •...
  • Page 19: Appendix

    Appendix Specifications Display Item MA1014H MA1014L MA1214H MA1214L Type Color Active Matrix TFT LCD Surface Treatment Anti-Glare, Hard Coating (8H) Size 10.1" 11.6" Resolution 1280 x 800 @60Hz 1920 x 1080 @ 60Hz 216.96 x 135.6 mm 256.32 x 144.18 mm Display Area (8.54"...
  • Page 20: Product Dimensions

    Product Dimensions H Series - MA1014H | MA1214H 292 mm 292 mm 303 mm 377 mm 303 mm 377 mm L Series - MA1014L | MA1214L 217 mm 217 mm 266.5 mm 266.5 mm 287 mm 287 mm...
  • Page 21: Maintenance

    • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
  • Page 22: Replacing A Pen Nib

    Replacing a Pen Nib When the pen nib gets too short or develops a sharp edge, it can be replaced with spare nibs. To replace a pen nib: 1. Use the nib removal tool to pull the old nib straight out of the pen. 2.
  • Page 23: Troubleshooting

    Troubleshooting This section describes some common problems that you may experience when using the monitor. Problem or Issue Possible Solutions • Ensure the USB cable is connected properly at both ends. • Ensure USB A connectors are connected directly to the PC - not to an external hub.
  • Page 24: Regulatory And Service Information

    Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 25: Declaration Of Rohs2 Compliance

    The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
  • Page 26: Indian Restriction Of Hazardous Substances

    Schedule 2 of the Rule. Product Disposal at End of Product Life ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic®...
  • Page 27: Copyright Information

    ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA). Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
  • Page 28: Customer Service

    For technical support or product service, see the table below or contact your reseller. NOTE:  You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn www.viewsonic.com/hk/ 香港 (繁體中文) Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/...
  • Page 29: Limited Warranty

    “What the warranty excludes and does not cover” section). How long the warranty is effective: ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.
  • Page 30 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
  • Page 31 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...
  • Page 32: Mexico Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
  • Page 33 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
  • Page 34 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.

This manual is also suitable for:

Ma1014lMa1214hMa1214lVs19285

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