Bennett H35 Series Operation Manual
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Bennett H35 Series Operation Manual

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Operation Manual
High Flow H35 Hydrogen Series
154807 Rev. B, 12.20.2023
Dual Cabinet Configuration
H35 Series Operation Manual

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  • Page 1 Operation Manual High Flow H35 Hydrogen Series 154807 Rev. B, 12.20.2023 Dual Cabinet Configuration H35 Series Operation Manual...
  • Page 2 Failure to follow these instructions can cause bodily injury, damage to the equipment, or death. NOTE: Inspect shipped materials for damage or missing equipment. Bennett Pump Company is not liable for the hazards of transportation. Please address damage claims directly to the delivery company.

  • Page 3: Table Of Contents

    OTALS 4.25 M 21: C ... 36 OMMUNICATION 4.26 M 22: D , PLC, PLC ISPENSER DDRESS ............37 OWEST 4.27 M 26: S ......40 HIFT OTALS 4.28 M 27: E ..43 LECTRONIC ALIBRATION H35 Series Operation Manual...

  • Page 4: Safety Instructions

    2. WARNING: Electronic components are static sensitive. Use proper static precautions (static straps) before working on the equipment. 3. WARNING: Only technicians who have been trained in operation and programming of this dispenser should perform programming and maintenance. H35 Series Operation Manual Back to TOC...
  • Page 5 Safety Instructions 1. CAUTION: Do not drill holes in fuel dispensers. Holes can cause failure of the electronic equipment. The warranty will become void. Use only adhesive backed sign mounting brackets. H35 Series Operation Manual Back to TOC...

  • Page 6: Overview And Features

    5. Locks (5 places each side each unit). 2. Payment Panel Display (optional) 6. Electro-Mechanical Totalizer (optional) 3. Nozzle Boot 7. Price Per Mass Displays (PPM) and Product Select Buttons 4. Handle Switch H35 Series Operation Manual Back to TOC...

  • Page 7: Door Layout

    Figure 1.2. Interior Door Layout 1. Main Display Board 5. Payment Panel Display Board (optional) 2. NFC Reader (optional) 6. Printer (optional) 3. Payment Card Reader (optional) 7. Price Per Mass Board 4. Keyboard (optional) H35 Series Operation Manual Back to TOC...

  • Page 8: Power Switch

    OFF, the displays in the dispenser remain illuminated for 30 seconds with power supplied by the 12- volt battery. Figure 1.4. 819 Power Board. Top arrow - battery disconnect button. Bottom arrow - ON/OFF switch. H35 Series Operation Manual Back to TOC...

  • Page 9: Main Display Reed Switches

    The PPM display indicates the first money total for product. 6. Tap the magnet over the Totals Reed Switch to view all totals from Mode 1 Hose Totals, Mode 2 Totalizer Totals, and Mode 26 Shift Totals. H35 Series Operation Manual Back to TOC...

  • Page 10: Electro -Mechanical Totalizer

    Figure 1.1. The totalizer is located below the product select buttons on each side of the dispenser. NOTE: Because of rounding methods used in electronic totals, over time electronic totals and electro- mechanical totals will not match exactly. H35 Series Operation Manual Back to TOC...

  • Page 11: How To Operate

    7. The dispenser will proceed with fueling protocol to dispense hydrogen to the vehicle. 8. The payment screen will display a message to inform the user when fueling has been completed and instruct them to replace the nozzle. H35 Series Operation Manual Back to TOC...
  • Page 12 Replaced nozzle. *Displayed after a dispenser throws an *Displayed after PLC aborts sale, power failure error, or station or dispenser not ready for occurred during sale, or dispenser throws an error. sale. H35 Series Operation Manual Back to TOC...

  • Page 13: Error Messages

    Refer to Section 5.11 Error Codes. Recommended error message procedure: 1. Determine what caused the specific error. 2. Fix the issue. 3. Clear the error. To reset an error code, lift and lower the nozzle handle switch twice. H35 Series Operation Manual Back to TOC...

  • Page 14: Ac Off Message

    If the power is OFF and the AC OFF message does not appear, the charge is low on the 12-volt battery. Recharge or replace the battery. Failure to replace the battery could result in loss of dispenser electronic totals and stand-alone operating data. Sale $ Kilograms Figure 2.1. AC OFF Message H35 Series Operation Manual Back to TOC...

  • Page 15: Setup And Programming

    Sets nozzle timeout. Valve Test Passcode Test the solenoid valves in the upper cabinet. WM Timeout Passcode Set the Weights and Measures Timeout delay regulations. View E-CAL Passcode View meter calibration and mass adjustment values. H35 Series Operation Manual Back to TOC...

  • Page 16: Battery Disconnect Button

    0 = Only one dispenser on the communications loop Rounding 1 = Rounding the Sale Amount Cycle Valves 0 = Off Unit of Measure 1 = Kilograms, 1 – Decimal position 3 places H35 Series Operation Manual Back to TOC...

  • Page 17: Initial Setup Sequence

    Dispenser Type Decimal Location Pricing Pre-Charge Time No Flow Time Out Price Display Mass Allocation Fleet Option Communication Type Money Totals Dispenser Address Shift Totals Rounding Resettable Totals Unit of Measurement Real Time Clock H35 Series Operation Manual Back to TOC...

  • Page 18: Dispenser Display

    P A S S C o d E 2218, Enter Password Accepted P A S S C o d E - - 3 C O d E Cancel Exit S i d E - - 1 H35 Series Operation Manual Back to TOC...
  • Page 19 - - 1 location. 8. When the programming session is complete disconnect the keypad from the receptacle, return to storage. Figure 3.2. Manager’s Mode 9. The dispenser will automatically enter the operating mode. H35 Series Operation Manual Back to TOC...

  • Page 20: Anager Ccess

    Stop cycling when appears on the main display. E n t E r S i d E l 4. Confirm that the main display and the price displays show real numbers and real letters. H35 Series Operation Manual Back to TOC...

  • Page 21: Menu Code 0: Diagnostics

    The total money amount for the dispenser • number key that corresponds with the desired hose. is $1,234,567.89 • Press Cancel to exit. The PPM display shows P1 1.1 for: Product • 1, Money Total, and Menu Code 1. H35 Series Operation Manual Back to TOC...

  • Page 22: Menu Code 2: Totalizert

    Figure 3.4. Sale $ 0 2 3 Kilograms 4 5 6 7 8 9 P 1 , 2 Menu 2 P1 = Product 1 Resettable Meter Figure 3.4. Electro-Mechanical Total H35 Series Operation Manual Back to TOC...

  • Page 23: Menu Code 3: Manager

    S i d E - - 1 Table key If the new passcode is lost, the memory in the 819 Control Board will have to be reset by a Bennett Authorized Service Technician. H35 Series Operation Manual Back to TOC...

  • Page 24: Menu Code 4: Pricing

    N e w P r i c e N e w P r i c e New Price 2, Tier 2. C O d E Cancel Exit S i d E - - 1 Table key H35 Series Operation Manual Back to TOC...

  • Page 25: Menu Code 5: Totalizerv

    NOTE: If monthly, weekly, or daily totals are logged, simply record the required totals, and enter “0” in step 1 above to reset the totals at the end of the designated time period. H35 Series Operation Manual Back to TOC...

  • Page 26: Rogramming

    Menu Code 22: Dispenser Address is no address in stand alone. Rounding Menu Code 28: Rounding Pump Handle Inputs Menu Code 16: Pump Handle Inputs • Press Cancel to exit this menu code at any time. H35 Series Operation Manual Back to TOC...

  • Page 27: Menu Code 6: Speedp

    2 P E Y P E 2 = H70 H 7 0 Tiers. 1 is cash. 2 is credit 1 = 1 Tier t I E r 2 = 2 Tiers Menu Code 7 Continued H35 Series Operation Manual Back to TOC...
  • Page 28 9 d t y P E comes up if 1 or 2 is selected in the O F F 1 = DRAGER previous mode. Gas detector type 2 = HONEY assigns the type of gas detector. H35 Series Operation Manual Back to TOC...

  • Page 29: Menu Code 8: Decimal Location

    [1.234] / [1.23] [123.4] [1234.5] [_ 12] [1.234] / [1.23] [123.4] [1234.5] [ 123] [1.234] / [1.23] [1234 ] [12345.] [1234.5] [ 1.23] [1.234] / [1.23] [123.4] US Cents [1234] [1.234] / [1.23] [1.234] [12.345] H35 Series Operation Manual Back to TOC...

  • Page 30: Imeout

    NOTE: If an error is made, press the 0 key until all three digits are zeros and enter a new number or push the number buttons until the correct number of seconds appears in the mass display. The dispenser will not operate if 0 seconds are set. To disable set to default. See table above. H35 Series Operation Manual Back to TOC...

  • Page 31: Menu Code 9: N Oflowt

    NOTE: If programming a two-sided dispenser, changing one side will automatically change the second side to the same value as the first. 4.19.1 PRE-CHARGE TIME This may come up but is not a used position in this application. Menu Code 12 Continued H35 Series Operation Manual Back to TOC...
  • Page 32 30 seconds. Key in a new time, L A S t 99 Seconds is the C O d E 1 2 S A L E 9 9 maximum. Table key Menu Code 12 Continued H35 Series Operation Manual Back to TOC...

  • Page 33: Menu Code 11: Massa

    E E P E r 3, Enter C O d E 1 3 options 1 and 2. C O d E Cancel Exit Menu Code S i d E- - 1 Table key H35 Series Operation Manual Back to TOC...

  • Page 34: Options

    • 0 = (Default) The POS sends the credit price to the top display and cash to the bottom display. • 1 = The POS sends the credit price to the bottom display and cash to the top display. Menu Code 14 Continued H35 Series Operation Manual Back to TOC...
  • Page 35 C O d E 1 4 in 3.18.3 - - - - - 0 Saves and Exits Menu C O d E Enter, Cancel S i d E- - 1 Code Table key H35 Series Operation Manual Back to TOC...
  • Page 36 - - - - 0 F L E E t Enter Enter to save. C O d E 1 5 C O d E Cancel Exit Menu Code S i d E- - 1 Table key H35 Series Operation Manual Back to TOC...

  • Page 37: Andle Inputs

    - - - - 1 Enter Enter to save. I n p u t s C O d E 1 6 C O d E Cancel Exit Menu Code S i d E- - 1 H35 Series Operation Manual Back to TOC...

  • Page 38: Otals

    - - - - 1 Enter Enter to save. C r O s s C O d E 1 8 C O d E Cancel Exit Menu Code S i d E- - 1 Table key H35 Series Operation Manual Back to TOC...

  • Page 39: Type

    5 4 8 5 - RS485 C O d E 2 1 - - - - G E N E r C Generic Loop C O d E 2 1 L O O P - - H35 Series Operation Manual Back to TOC...

  • Page 40: Menu Code 21: Communication

    However, some PLC’s have a lowest address of 1. NOTE: If the dispenser is communicating (wired and connected) to Bennett’s 515 Pump Controller Interface Box the address must be 0, in this case the dispenser is operating in current loop. Please refer to literature available on the Bennett website: www.bennettpump.com: 515 Pump...
  • Page 41 G E N E r C Enter C O d E 2 2 Address A d r 1 C O d E Cancel Exit Menu Code S i d E- - 1 Table key H35 Series Operation Manual Back to TOC...
  • Page 42 I S P E N Enter Enter to save. C O d E 2 2 A d r 1 C O d E Cancel Exit Menu Code S i d E- - 1 H35 Series Operation Manual Back to TOC...
  • Page 43 Enter cycles through Line 2: Displays the X= product displayed number of price (1-5) products. changes for the selected product since the last reset C O d E Cancel SidE--1 Exit Menu Code 26 Continued H35 Series Operation Manual Back to TOC...
  • Page 44 P 1 1 , d P 2 1 , d ↑ 0 , 0 0 P 3 1 , d Press Enter to cycle P 4 1 , d through products 2- 4. Table key H35 Series Operation Manual Back to TOC...
  • Page 45 Press Enter to cycle Number of price P 4 3 , d changes per product. through Products 2-4. Cancel Exit Menu Code C O d E S i d E- - 1 Table key H35 Series Operation Manual Back to TOC...

  • Page 46: Calibration

    Press Enter to see the selected meters calibration Continued value on the main display. The display will show PC Error. The value should be factory set at zero. Type the PC Error value obtained in step 4. H35 Series Operation Manual Back to TOC...
  • Page 47 Ad. If the mass is off by the same percent then use PcError. It could also involve a combination of the two factors. The table below results in an Ad of 0.1. Dispenser Tank Difference (kg) (kg) (kg) Error 5.0% 3.3% 2.5% H35 Series Operation Manual Back to TOC...

  • Page 48: Menu Code 28: Rounding

    Exit Menu Code S i d E- - 1 Table key NOTE: If programming a two-sided dispenser, changing one side will automatically change the second side to the same value as the first. H35 Series Operation Manual Back to TOC...

  • Page 49: Menu Code 29: Resettable Totals

    Lower Display: X = Meter X , 2 9 0 , 0 0 0 selected (1-4 for example), Mode 29 C O d E Cancel Exit Menu Code S i d E- - 1 Table key H35 Series Operation Manual Back to TOC...

  • Page 50: Menu Code 30: Real Time Clock

    Enter C O d E 3 0 2022, December 25, 2 5 0 8 0 0 8:00 am. C O d E Cancel Exit Menu Code S i d E— 1 Table key H35 Series Operation Manual Back to TOC...

  • Page 51: Menu Code 49: Software Reboot

    1 6 - Saves Selection C r E d i t Enter C O d E 4 9 C O d E Cancel Exit Menu Code S i d E— 1 H35 Series Operation Manual Back to TOC...

  • Page 52: Menu Code 50: Pulse Output

    Pulse Output Ratio – Volume in Kilograms • 0 = Disabled • 1 = 100:1 ratio – Most Common • 2 = 10:1 ratio • 3 = 1:1 ratio Menu Code 50 continued H35 Series Operation Manual Back to TOC...
  • Page 53 Pulses Per Second (PPS): 1000 1-8 choices P O - S P E E d (4, Enter C O d E 5 0 1 2 5 - P P S shown) Cancel Exit Menu Code H35 Series Operation Manual Back to TOC...

  • Page 54: And Timing

    C O d E 5 0 desired seconds available. Saves Selection S t a r t Enter C O d E 5 0 C O d E Cancel Exit Menu Code S i d E— 1 H35 Series Operation Manual Back to TOC...

  • Page 55: Menu Code 66: Nozzle Time Out

    C O d E 6 6 desired or seconds available. Saves Selection S t a r t Enter C O d E 6 6 C O d E Cancel Exit Menu Code S i d E— 1 H35 Series Operation Manual Back to TOC...

  • Page 56: Menu Code 80: Nozzle Dryer Valve

    S I d E 1 An audible sound will indicate Enter the selected valve is ON and operating. C O d E Cancel Exit Menu Code C O d E 0 0 S i d E- H35 Series Operation Manual Back to TOC...

  • Page 57: Menu Code 94: Weights And M Timeout Delay

    C O d E S I d E 1 An audible sound will indicate Enter the selected valve is ON and operating. C O d E Cancel Exit Menu Code S i d E- H35 Series Operation Manual Back to TOC...

  • Page 58: Menu Code 99: View

    Mass adjustment value 0 , 0 0 Cancel Main Display d s 0 0 0 0 1 b second line: A d l A 1 b Adjustment for mass, side one, Meter A H35 Series Operation Manual Back to TOC...

  • Page 59: Diagnostics

    3. Press Enter, line 1 of the Main Display should show “DESIGN” and line 2 should show “TYPE 8”. 4. The first window of the PPM Display will show “DIAG” and the second window will show “0.1.” 5. Press Enter to advance to Diagnostic Menu 0.2. H35 Series Operation Manual Back to TOC...
  • Page 60 Main Display line two: Shows the PLC id. c. The first window of the PPM Display will show “DIAG”, and the second window will show “0.3.” 9. Press Cancel to exit this Diagnostics Code. H35 Series Operation Manual Back to TOC...

  • Page 61: Diagnostic Code 1: Display Segment

    3. Press 2, Enter. Line 1 of the Main Display should show “ErrLOG” and line 2 will show “NO Err” or the numeric value of an error code. 4. Press Cancel to exit this code. NOTE: Pressing +/- five times clears the error history on a selected side. H35 Series Operation Manual Back to TOC...

  • Page 62: Diagnostic Code 3: Cpu Test

    4. When a Handle Switch is lifted, line 2 will show “A, B, C, or D” which should correspond to the handle lifted. The first window of the PPM Display will show “DIAG” and the second window will show “5”. 5. Press Cancel to exit this test. H35 Series Operation Manual Back to TOC...

  • Page 63: Diagnostic Code 5: Pump Handle

    • 6 = Generic Loop Money Limit • 7 = Overflow Display – The dispensed money amount exceeds the main display limits. To navigate code 8: 8. Press Enter, 0, Mode to enter diagnostics Mode 00. H35 Series Operation Manual Back to TOC...

  • Page 64: Diagnostic Code 9: Not Used

    10. Press Enter to view the number of sales in descending chronological order (if available). 11. Press Cancel to exit this test. 5.10 DIAGNOSTIC CODE 9: NOT USED This code is not supported in this application. H35 Series Operation Manual Back to TOC...

  • Page 65: Error Codes

    Refer to Diagnostic Code 02 for more information. NOTE: Repair the problem before clearing the message. If an error message continues to be displayed, contact your Authorized Bennett Service Provider Bennett Hydrogen Dispenser Error Codes Error Code...
  • Page 66 Diagnostics Bennett Hydrogen Dispenser Error Codes Error Code Error Text Description FVOPFA Fill Valve failed to open Lost communication between Station PLC and PLCCOM Dispenser VIBACT Vibration switch activated Mailbox Overflow - Mailbox has exceeded its POSTAL message limits NOECAL...

  • Page 67: Appendix

    Appendix 6 APPENDIX 6.1 DISPENSER IDENTIFICATION NUMBER (DIN) This is an example of an H35 high flow DIN. The first seven characters consist of the model number. H35 Series Operation Manual Back to TOC...
  • Page 68 Field wiring connections are between the junction box or Bennett Pulse Output Board and a third-party interface system. PULSE OUTPUT BOARD Figure 6.1 shows the Bennett pulse output board and the location of the terminal strips. The table below gives the description of each terminal strip and the electrical rating. Figure 6.1. Bennett Pulse Output Board...
  • Page 69 TS1 pin 5 and 6 to TS1 pin 3 and 4. Figure 6.2. Two (2) Sided (1 Hose Per Side) Wiring to Pulse Output Board CONFIGURATION See programming section of the manual for details. Summary of the configuration is below. H35 Series Operation Manual Back to TOC...
  • Page 70 Maximum Flow Rate at Option Second (millisecond) Minute 1000 Pulses/kilogram 1000 60000 60 kg/min 30000 30 kg/min 15000 15 kg/min 7500 7.5 kg/min 6000 6 kg/min 3000 3 kg/min 1500 1.5 kg/min 0.6 kg/min H35 Series Operation Manual Back to TOC...
  • Page 71 Open meet programmed minimum Gas Hose in programmed allotted time. PT101 Pressure REASON_INITIAL_BURST_FAILED _TO_START Difference between last and current reading does not Close Close Close Open meet programmed minimum in programmed allotted time. H35 Series Operation Manual Back to TOC...
  • Page 72 ERR_ANALOG_HOSE_TEMP < -50 or > +75c Close Close Close Open (HOSE_TemperatureC_Error) Gas Hose TT101 REASON_HYDROGEN_TEMP_BE Temperature < -40.0 C Close Close Close Open LOW_LOWER_LIMIT REASON_MAT30_ABOVE_LIMIT MAT30 > -17.5 C Close Close Close Open H35 Series Operation Manual Back to TOC...
  • Page 73 G_Analog_Data.Reg_Stem_N ERR_ANALOG_REG_VALVE Close Close Close Open eedle_Valve_Position_Error G_Analog_Data".Flow_Contr ERR_ANALOG_FILL_VALVE Close Close Close Open ol_Valve_Out_Error Regulating FCV-100 Valve Outside the allowed ERR_REG_VALVE_COMPARE differential between 'Output' Close Close Close Open % and 'Input' % H35 Series Operation Manual Back to TOC...
  • Page 74 Close Close Open Position REASON_PLC_819_MODBUS_C Close Close Close Open OMMS_DOWN PLC-819 If fueling AND de-authorized, Modbus REASON_819_ENDED_SALE OR replaced handle, OR Close Close Close Open Interface pressed CANCEL REASON_DISP_ERROR Close Close Close Open H35 Series Operation Manual Back to TOC...
  • Page 75 Appendix H35 Series Operation Manual Back to TOC...

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