Checking The Network - Canon imagePASS-N1 Service Manual

Checking the network

Printing problems may arise if the network hardware or software is not set up properly or does not match network settings on the
imagePASS. Problems may also arise when printing from a specific application or printing a particular file.
Most of these problems show up as printing problems and do not necessarily indicate a imagePASS malfunction. The customer's
site administrator can eliminate many printing problems without requiring you to make a service call. The site administrator deals
with:
• Error conditions on the printer
• Network connection problems that result in the printer not appearing in the list of printers on the customer's computers
NOTE:
If the printer does not appear in the list of printers on the network, there may be another device on the network with the same
IP address.
• Conflicting network settings in Setup and on the customer's computers
• Printing problems caused by inappropriate Setup options
• Application-specific printing errors caused by missing or incorrectly installed printer description files
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5. TROUBLESHOOTING