LG WTV11BNS Owner's Manual page 36

TROUBLESHOOTING
36
Symptoms
Appliance will not
operate.
Detergent is not
dispensed completely
or not dispensed at all.
Water leaking
Controls are not set properly.
• Make sure the cycle is correctly set. Close the door and press the START/
PAUSE button.
Circuit breaker/fuse is tripped/blown.
• Check house circuit breakers/fuses. Replace fuses or reset breaker. The
appliance should be on a dedicated branch circuit. The appliance will
resume the cycle where it stopped once power is restored.
Control needs to be reset.
• Press the POWER button, then reselect the desired programme and press
the START/PAUSE button.
START/PAUSE was not pressed after a cycle was set.
• Press the POWER button, then reselect the desired cycle and press the
START/PAUSE button. If the START/PAUSE button is not pressed within a
certain time, the appliance will be turned off.
Extremely low water pressure.
• Check another tap in the house to make sure that household water
pressure is adequate.
Appliance is too cold.
• If the appliance has been exposed to temperatures below freezing for an
extended period of time, allow it to warm up before pressing the POWER
button.
Appliance is heating the water or making steam. (some models only)
• The drum in the appliance may stop operating temporarily during certain
cycles, while water is safely heated to a set temperature.
Too much detergent is used.
• Follow the guidelines provided by the detergent manufacturer.
Water inlet hose connection is loose at tap or appliance.
• Check hoses for leaks, cracks and splits.
• Tighten hose connections.
House drain pipes are clogged.
• The appliance pumps out water very rapidly. Check for water backing up
out of the drain pipe during drain. If water is seen coming out of the drain,
check for proper drain hose installation and check for restrictions in the
drain. Contact a plumber to repair drain pipe.
Drain hose has come out of drain or is not inserted far enough.
• Tie drain hose to supply hose or standpipe to prevent it from coming out
during drain. For smaller drain pipes, insert the drain hose into the pipe as
far as the drain hose flange. For larger drain pipes, insert the drain hose
into the pipe 2.5 - 5 cm past the flange.
Possible Cause & Solution