Preparing Laundry ...................14 Adding Detergents, Softeners and Bleaches..........16 Control Panel ....................18 Programme Table ....................19 Extra Options and Functions ................22 SMART FUNCTIONS LG ThinQ Application ..................26 Smart Diagnosis ....................28 MAINTENANCE Cleaning after Every Wash ................29 Cleaning the Appliance Periodically ..............29 TROUBLESHOOTING Before Calling for Service................32...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
Page 4
SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • Cleaning and user maintenance shall not be made by children without supervision. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
Page 5
SAFETY INSTRUCTIONS • Do not modify the power plug provided with the appliance. If it does not fit the power outlet, have a proper outlet installed by a qualified electrician. • This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
Page 6
• Make sure that drainage is working properly. If water is not drained properly, your floor may get flooded. • If, during spinning, opening the door does not stop the drum within about 10 seconds, immediately discontinue operating the appliance and contact your dealer or LG Electronics service centre.
Page 7
• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
Accessories *1 The included accessories vary depending on the model you purchased. *2 This accessory is not included in the product, but you can purchase it from the LG service centre. Door Cold and Hot Water Inlet Hoses Tempered Glass...
Contact your local WARNING authorised LG repairer. • The power plug must be plugged into an • This appliance must only be used for domestic appropriate outlet socket that is installed and...
INSTALLATION Connecting the Water Inlet Connecting the Hose to the Water Tap Hoses Connecting Screw-Type Hose to Tap with Thread Before connecting the water inlet hose to the water Screw the hose connector onto the water supply tap, check the hose fitting type and then choose tap.
INSTALLATION Installing the Drain Hose Levelling the Appliance Before connecting the drain hose, check your drain Checking the Level hose model and choose the correct instruction. Levelling the appliance prevents unnecessary Installing the Drain Hose with noise and vibration. Check whether the appliance is the Elbow Bracket perfectly level after installation.
Page 13
INSTALLATION Assembling the Anti-Rat Cover You can insert the anti-rat cover according to the type to protect the appliance from the rat. Lay the anti-rat cover so that the word UP is visible. Stand at the front of the appliance and tilt it inward.
OPERATION OPERATION Operation Overview End of cycle. • When the cycle is finished, a melody will sound. Immediately remove your clothing Using the Appliance from the appliance to reduce wrinkling. Before the first wash, select the Normal programme and add a half amount of detergent. NOTE Start the appliance without laundry.
Page 15
OPERATION Checking the Fabric Care Label cause irreparable damage to both your appliance and clothes. This will tell you about the fabric content of your clothes and how it should be washed. Symbols on the Care Labels Symbol Wash / Fabric type •...
OPERATION Adding Detergents, CAUTION Softeners and Bleaches • Using liquid detergent without diluting, or leaving laundry for a long time after pouring Detergent Dosage diluted liquid detergent into the drum might cause the clothes to be damaged, bleached, • Detergent should be selected according to fabric discoloured.
Page 17
OPERATION Adding Fabric Softeners bleach dispenser . Avoid splashing or overfilling. • Add a fabric softener to the maximum fill line. • If the softener is concentrated, then it should be diluted. • Mix powdered bleach with water to a liquid consistency and pour it into the bleach •...
With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS. Wi-Fi Press the Time Delay button for 3 seconds to initiate the connection of the appliance to the LG ThinQ application. Cycle Status Indicator...
OPERATION • The cycle status indicator blinks during that process, and then the indicator turns off when that process has completed. Display • The display shows the settings, remaining estimated time, options, and status messages. When the appliance is turned on, the default settings in the display will light up. •...
Page 20
OPERATION Towels Description Use this programme to wash bath towels, bathrobes, hand towels etc. • Wash separately from other clothes. Wool Description Use this programme to wash delicate fabrics such as lingerie and woollens. Before washing, check the care label for washing instructions. •...
Page 21
OPERATION Duvet Description Use this programme to wash a blanket or bedclothes that have the hand wash sign on the care label. • Cashmere bedclothes, acrylic blanket, mixed spinning blanket, woollen blanket, infilling (polyester 101), and bed sheets might be damaged if they are allowed to float.
OPERATION Download Cycle Description This programme allows you to download a new and special washing programme to your appliance with a smartphone. Extra Options and • When the Rinse option is selected, icon is lit. Functions • If selecting the maximum number of rinses, then this option is deactivated.
Page 23
OPERATION To Use the Air Dry Function Press the START/PAUSE button. When you select Air Dry, you can reduce the drying time by minimizing the moisture that remains NOTE within the clothes. • This function is the time to the end of the •...
Page 24
OPERATION NOTE • Both Hot Wash and Cold Wash buttons are automatically selected under the Tub Clean programme. Setting Child Lock Use Child Lock function to disable the controls. This function can prevent children from changing programmes or operating this appliance. NOTE •...
Page 25
OPERATION Manual Washing When you need a rinse and spin, spin only, rinse only or wash only cycle, these can be set manually. Rinse and Spin Spin only Rinse only Wash only Press the POWER button. Press the Rinse Press the Spin Press the Rinse Press the Wash button.
• To verify the Wi-Fi connection, check that icon notifications on a smartphone. The notifications on the control panel is lit. are triggered even if the LG ThinQ application is off. • The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact...
Page 27
SMART FUNCTIONS • The Wi-Fi connection may not connect or may be Start a cycle from the LG ThinQ application on interrupted because of the home network your smartphone. environment. NOTE • The network connection may not work properly depending on the Internet service provider.
Follow the instructions below to use the audible diagnosis method. Installing the LG ThinQ • Launch the LG ThinQ application and select the Application Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided Search for the LG ThinQ application from the in the LG ThinQ application.
MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
Page 30
MAINTENANCE • Turn off the water taps to the appliance if the NOTE appliance is to be left for any length of time (e.g. holiday), especially if there is no floor drain • For models without a lint filter, the lint is (gully) in the immediate vicinity.
Page 31
MAINTENANCE Place a towel on the floor under the drain pump cap. • Residual water may remain in the drain hose and the water may leak from the drain hose. Turn the cap on the rear of the appliance counter-clockwise and pull it out. Remove any foreign objects and fluff inside pump casing and from the filter.
You can remedy most of the problems by yourself, consequently save time and money, since you do not need to call LG Electronics service centre. The following table should assist you by troubleshooting.
Page 33
TROUBLESHOOTING Symptoms Possible Cause & Solution Foreign objects, such as coins, pins, clips, etc.,are caught between the pulsator and the inner drum. FOREIGN OBJECTS ERROR • Turn off the appliance and then press the POWER button. Press the Spin button without selecting a cycle to drain and spin the laundry. When the spin is complete, remove the clothes and then find and remove any objects caught in the pulsator gap.
Page 34
TROUBLESHOOTING Symptoms Possible Cause & Solution Sensor for clothes-sensing is defective. CLOTHES SENSING • Manually redistribute the laundry if laundry have become tangled. ERROR Motor’s revolution is too low. Contact-point of Connector is defective. • Unplug the appliance and wait 60 seconds. Reconnect power and try again.
Page 35
TROUBLESHOOTING Operation Symptoms Possible Cause & Solution Appliance will not Control panel has powered off due to inactivity. operate. • This is normal. Press the POWER button to turn on the appliance. Appliance is unplugged. • Make sure that the cord is plugged securely into a working outlet. Water supply is turned off.
Page 36
TROUBLESHOOTING Symptoms Possible Cause & Solution Water leaking Water inlet hose connection is loose at tap or appliance. • Check hoses for leaks, cracks and splits. • Tighten hose connections. House drain pipes are clogged. • The appliance pumps out water very rapidly. Check for water backing up out of the drain pipe during drain.
Page 37
TROUBLESHOOTING Performance Symptoms Possible Cause & Solution Poor stain removal Proper options are not selected. • Heavier soils and tougher stains may require extra cleaning power. Select the Soak option to boost the cleaning power of the selected cycle. Previously set stains. •...
Page 38
• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
APPENDIX APPENDIX Technical Overview Table of Technical Specifications Provider name or trademark Provider Model WT13BS6H Product type Washing machine Washing Machine Capacity in kg of cotton 13 kg Energy consumption - The standard cotton program at 60 ℃ (kWh/cycle) 1.70 - The standard cotton program at 40 ℃...