Eureka NER600 Instruction Manual page 31

FAQs
Fault description
Loud noise
Slow app reactions
Delayed device
reactions
Device ID not found
Failed software
updating by clicking in
the App
Map cannot be
deleted
Map unavailable
No breakpoint resume
is performed after
the machine is fully
charged
Unable to upgrade
28
Treatment methods
– Wash filter and dry it before use, avoid
operating the machine in areas with water
accumulation
– Recommend cleaning the dust box and filter
regularly
– Choose a quiet suction force in the App
– Recommend authenticating with your mobile's
hotspot
– If the radar is blocked, clean up foreign matters
immediately
– Long press the return-to-charge key to enter
the network pairing mode
(Observe whether the network indicator begins
to flash)
– Place the main unit in the charging dock to
ensure whether the unit is charging
– Recommend updating the software when your
home network is stable
– Recommend deleting the map when your
home network is stable
– Choose the map when your home network is
stable
– The breakpoint resume is a type of actions
done by the main unit itself, which cannot be
intervened by human beings
– Verify whether the main unit r esides in the
charging dock
– Observe whether the network indicat or is
always on, and v erify whether the main unit is
connected to internet