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It is also possible that the compass is affected by sources of magnetic
interference (such as marine pontoons, high current carrying cables, or
electric motors). In this case it will be necessary to re-linearize the compass to
compensate for magnetic interference. In extreme cases it may be necessary
to re-locate the compass away from sources of magnetic interference.
For instructions on how to re-calibrate and/or re-linearize the compass,
consult the compass manual.
11.2 Troubleshooting
The troubleshooting section provides possible causes and the corrective
action required for common problems that are associated with the installation
and operation of your product.
Before packing and shipping, all Raymarine® products are subjected to
comprehensive testing and quality assurance programs. If you do experience
problems with your product, this section will help you to diagnose and correct
problems to restore normal operation.
If after referring to this section you are still having problems with your
product, please refer to the Technical support section of this manual for
useful links and Raymarine® Product Support contact details.
Troubleshooting procedure
Use the following table to identify problems and remedial actions.
Symptom
No connection can be made
to the scanner.
System checks and troubleshooting
Action
Ensure the data cable (if used) is connected
at both ends and is in good condition.
If using a Wi-Fi (wireless) connection to the
scanner unit, check that you have entered
the correct Wi-Fi passcode for the SSID
that matches your scanner. Both the SSID
and Wi-Fi passcode are provided on the
scanner packaging, and are also shown on
the serial number label on the underside
of the unit. For more information, refer to:
p.65 — Retain your Wi-Fi
passcode.
Symptom
Connection problems when
switching from a wireless
(Wi-Fi) to a wired (RayNet)
connection.
Action
Ensure power supply thermal breaker
has not tripped or fuse has not blown. If
necessary, reset breaker or replace fuse
ONCE ONLY. If breaker keeps tripping or
fuse keeps blowing, contact a Raymarine®
authorized dealer for assistance.
Ensure power supply maintains the correct
voltage when the system is switched on.
Ensure all products in the system
have the correct software. Refer to
www.raymarine.com/software
for the latest
software updates and the software update
procedure for your product.
If the Quantum™ Radome is connected to
the multifunction display (MFD) via a RJ45
(SeaTalkhs ®) or RayNet network switch,
ensure that:
• All relevant equipment is correctly
connected to the network switch.
• The network switch power supply is
satisfactory.
• The network switch is in good condition.
• Network cables are securely connected
and in good condition.
1.
Upgrade MFD to latest software.
2. Upgrade Quantum radar to latest
software.
3. Disable the MFD's Wi-Fi connection
(refer to the MFD operations manual for
instructions).
4. Power cycle the Quantum radar.
5. Open the Radar app on the MFD and
confirm that the Radar is transmitting.
6. Re-enable the MFD's Wi-Fi connection.
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Table of Contents
Troubleshooting
