Warranty Terms - Reef Factory Smart roller User Manual

XI. Warranty terms
Reef Factory Sp. z o. o. does not warrant uninterrupted or error-free operation of this product. The
warranty covers only technical hardware problems that occurred within the warranty period
and under normal conditions of use.
1. Devices manufactured by Reef Factory are covered by a warranty for the period of:
24 months for individual and business customers using consumer products.
12 months for a business customer using demo products.
2. Accessories and spare parts for devices are covered by a 6-month warranty.
3. The proof of the warranty for the product is the bill or invoice of purchase, on which the date of
purchase and the name of the device are legibly marked.
4. Technical defects of the product revealed during the warranty period will be removed free of charge as
soon as possible, not exceeding 14 days from the date of delivery of the device to the Authorized Service
Point.
5. The User has the right to have the product replaced by the Guarantor with a new one, free from defects,
in the event that:
Five repairs requiring replacement of components were made during the warranty period,
and the product still shows defects, the
Authorized Service Center stated in writing that the defect is impossible to removal.
6. The condition for the warranty repair is:
Delivery of the product in the original factory packaging or other packaging protecting the device during
transport to the Authorized Service Point.
Presentation of proof of purchase,
Description of the fault that occurs in the device.
Reef Factory 2023
Smart roller manual ©
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