Troubleshooting - VTech Kidizoom Camera User Manual

While Kidizoom Camera™ does not contribute to any additional risks,
we do recommend that parents supervise their children while they play
games. If your child experiences dizziness, altered vision, disorientation,
or convulsions, discontinue use immediately and consult your physician.
Please note that focusing on the Kidizoom Camera™ screen at a close
range and handling the Kidizoom Camera™ as a game controller
for a prolonged period of time, may cause fatigue or discomfort. We
recommend that children take a 15-minute break for every hour of play.

TROUBLESHOOTING

Go through this section if you experience difficulty in operating
Kidizoom Camera™.
Problem
Program stops
working
Image taken is not
clear
Cannot connect to
computer
Cannot save files
Cannot view the
downloaded movie
files
Solution
1. Let the camera sit for a few minutes without
batteries, then replace the batteries.
2. Turn the unit ON. The unit should now be
ready to play again.
3. If the unit does not work, replace the batteries
with an entire set of new batteries.
1. Check if the camera is being held steadily.
2. Make sure the lighting condition of the shooting
environment is good.
3. Check to see if the camera lens protection
window is clean.
Check the connections on the USB cable
between the camera and the computer, and
review the appropriate connection procedure in
this manual.
When the internal memory of the camera is
getting full, or when the file indexes are used up,
you should back up all the files from the camera's
internal memory to your computer, and then
delete the files in the camera's internal memory
to free up space.
1. Kidizoom Camera™ does not support movie
files created by other models. Make sure
your downloaded movie files are created by
Kidizoom Camera™.
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