VTech ia5870 User Manual page 50

Troubleshooting
Problem Suggestion
.
The messages on
•
the system are very
difficult to hear.
The answerng system •
does not respond to •
remote commands
•
•
My cordless handset •
beeps five times and
s not performng
•
normally •
•
Press or on the sde of the handset or on the telephone base to ncrease the speaker
volume
Make sure your "Remote Access Code" s correct (see page 35 and 36)
Make sure you are callng from a touch-tone telephone When dalng a number, you should hear
tones If you hear clcks, then t s not a touch-tone telephone and cannot actvate the answerng
system
The answerng system may not detect the "Remote Access Code" when your announcement
s playng Wat untl the announcement s over before enterng the code
There may be interference on the telephone line you are using. Press the dial pad keys firmly
when dalng
Make sure the power cord s securely plugged nto the telephone base Plug the unt nto a dfferent
workng electrcal outlet not controlled by a wall swtch
Move the cordless handset closer to the telephone base It may be out of range
Reset the telephone base by unpluggng and removng the battery from the handset Wat for 15
seconds then plug n the battery and plug n the power Allow up to one mnute for the cordless
handset and the telephone base to synchronze
Other electronc products can cause nterference to your cordless telephone Try nstallng
your telephone as far away from these electronc devces as possble: wreless routers, rados,
rado towers, pager towers, cellular telephones, ntercoms, room montors, televsons, personal
computers, ktchen applances and other cordless telephones
www.vtechphones.com 47