VTech ia5870 User Manual page 47

Troubleshooting
Problem Suggestion
There s nose •
•
or nterference
durng a telephone
•
conversaton
My calls fade out or
•
cut n and out when I
am usng the cordless
handset
•
•
•
•
•
•
•
•
44
The handset may be out of range Move t closer to the telephone base
Applances or other cordless telephones plugged nto the same crcut as the telephone base
can cause nterference Try movng the applance or telephone base to another outlet
Other electronc products can cause nterference to your cordless telephone Try nstallng your
telephone as far away as possble from the followng electronc devces: wreless routers, rados,
rado towers, pager towers, cellular telephones, dgtal telephones, ntercoms, room montors,
televsons, VCRs, personal computers, ktchen applances, and other cordless telephones
Mcrowave ovens operate on the same frequency as your telephone It s normal to experence
statc on your telephone whle the mcrowave oven s operatng Do not nstall ths telephone n
the same outlet or near a mcrowave oven
If your telephone s plugged n wth a modem or a surge protector, plug the telephone (or modem/
surge protector) nto a dfferent locaton If ths solves the problem, re-locate your telephone or
modem farther apart from each other, or use a dfferent surge protector
The layout of your home or office might be limiting the operating range. Trying moving the base
to another locaton, preferably a hgher locaton for better recepton
Dsconnect the telephone base from the modular jack and plug n a corded telephone If calls
are stll not clear, the problem s probably n the wrng or local servce Contact your local servce
company (charges may apply)
Select channels four through 10 for your router (refer to the user's manual of your router for
more nformaton)
If you stll have problems wth the telephone or the router, make sure the handset s ON and
press CHAN untl the performance mproves
Press the CHAN button whle on a call untl the nterference has been elmnated
If the other telephones n your home are havng the same problem, the problem s n the wrng
or local servce Contact the local telephone company (charges may apply)
Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack
that has a telephone connected to it. Contact your DSL service provider for filter information.
www.vtechphones.com