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Durabook R11L User Manual

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Rugged Tablet PC
R11L User Manual
© 2023 Twinhead International Corp and/or its affiliates. All rights reserved.

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  • Page 1 Rugged Tablet PC R11L User Manual © 2023 Twinhead International Corp and/or its affiliates. All rights reserved.

  • Page 2: Table Of Contents

    Table of Contents ..................5 EFORE TART ..................5 ACKAGE ONTENTS ..................6 RODUCT VERVIEW Front View ....................... 6 Back View ........................ 7 Right View ....................... 8 Left View ........................8 Bottom View ......................9 ..................10 TATUS NDICATORS GETTING STARTED ..............11 ................
  • Page 3 Setting Photo Timer ....................28 Switching Between Modes ..................29 Adjusting Focus ...................... 29 Adjusting Brightness ....................30 Configuring Camera Settings ................... 30 Viewing Photos/Videos .................... 32 MAKING CONNECTIONS ............33 SD M ............33 NSTALLING THE ICRO EMORY SIM C ................
  • Page 4 Declaration of Conformity ..................67 RF exposure warning ....................67 Canada, Industry Canada (IC) Notices ..............68 European Union CE & UKCA Marking and Compliance Notices........70 Battery Disposal ..................... 70 CLASS 1 LASER PRODUCT ..................70 ................. 72 AFETY NSTRUCTIONS ............

  • Page 5: Before You Start

    Before You Start Before You Start Congratulations on your purchase of this tablet PC. This rugged tablet PC is portable and provides users with maximum mobile computing experience in a wide range of working environments. Before you begin using your tablet PC, read this chapter to familiarize yourself with the main components installed in the system.

  • Page 6: Product Overview

    Before You Start Product Overview Front View Item Description Program button (P) Tap to enable Stealth mode or enter the chosen program (user definition). Front camera Use for video conference. Ambient light sensor Use to detect the current level of visible light in the surrounding environment.

  • Page 7: Back View

    Before You Start Back View Item Description Barcode scanner Scan barcodes (optional). Camera light Provide additional lighting when taking pictures under low light environment. Rear camera Use to take pictures. Battery Pack Battery Pack. Battery latch release Press and hold the button to slide the battery button latch to the unlock position.

  • Page 8: Right View

    Before You Start Right View Item Description Audio Combo jack Connect a headphone or an external speaker or microphone. USB 3.2 port Connect USB-A peripheral devices. MicroSD memory Use to insert a MicroSD card to transfer pictures, card slot music, and data between your tablet PC and flash compatible devices.

  • Page 9: Bottom View

    Before You Start NOTE • When using the tablet PC without attaching an external keyboard, the three- finger salute (Ctrl+Alt+Del) function is defined by pressing the D-Key if the D-Key has been assigned to function as the “SAS key” in the Quick Menu. Pressing the D-Key will switch to Windows Security screen, which lets you lock the device, switch to different user, sign out, change a password, enter Task Manager, connect to an available wireless network, activate the airplane...

  • Page 10: Status Indicators

    Before You Start Status Indicators The status indicators in the upper side of the tablet PC light up when a particular function of the tablet PC is active. Icon Item Description Power Green LED always lights on when the system is running. When the system is off or in hibernation mode, the LED is off.

  • Page 11: Getting Started

    Getting Started Getting Started This chapter will help you get started using the device. Installing the Battery To install the battery, follow the steps below: 1. Align and insert the battery to the battery compartment. 2. Push completely until the battery locks into place.

  • Page 12: When To Replace The Battery Pack

    Getting Started When to replace the Battery Pack The battery performance gradually decreases over time and usage. We recommend you replace your battery pack after 18 to 24 months of usage. Removing the Battery To remove the battery, follow the steps below: 1.

  • Page 13: Connecting The Power

    Getting Started Connecting the Power Your tablet PC can be powered up using the AC adapter or the Lithium-ion battery. Connecting the AC Adapter The AC adapter powers up your tablet PC and charges the battery. 1. Connect the AC adapter to the DC-IN jack of your tablet PC. 2.

  • Page 14: Configuring The Power Settings

    Getting Started Configuring the Power Settings 1. Right-click the battery icon ( ) on the system tray. Then select Power and sleep settings. 2. Customize Power & battery settings. EN-14...
  • Page 15 Getting Started In the Power tab, tap any of the following: o Screen and sleep: Select the time period when the device turns off the screen and enters the sleep mode. o Power mode: Optimize your device based on power use and performance by selecting your preferred power mode from the dropdown menu.

  • Page 16: Starting Your Tablet Pc

    Getting Started Starting Your Tablet PC Turning On Your Device Press the button until the Power LED lights up. Turning Off Your Device It is important to properly shut down your tablet PC to avoid the loss of unsaved data. To shut down your tablet PC, do the following: >...

  • Page 17: Operating Your Tablet Pc

    Operating Your Tablet PC Operating Your Tablet PC This chapter will guide you on how to use your tablet PC. Using the Quick Menu To enter the Quick menu, tap the arrow on the task bar to display hidden icons. Then tap the Quick Menu icon ( Quick Menu Overview NOTE...

  • Page 18: Viewing The Version Information

    • Optimized Battery Charging (OBC): Battery charging will stop at 80% to reduce battery aging. • Temperature Control Mode (TCM): To extend the lifetime of the battery, charging is enhanced based on DURABOOK intelligent algorithm and battery temperature. • DURA...

  • Page 19: Configuring The Programmable Button (P)

    Operating Your Tablet PC Configuring the Programmable Button (P) On the P Button Setting section, you can assign the function for the P button. There are four available options: • Stealth Mode: Turn off the LCD backlight, LEDs, speakers, camera flash, and RF devices (default mode).

  • Page 20: Configuring The Programmable Button (D)

    Operating Your Tablet PC Configuring the Programmable Button (D) On the D Button Setting section, you can assign the function for the D button. There are five available options: • Touch Screen Mode: Toggles the touch screen mode. The available modes are as follows: o Finger/Water mode (default) o Glove mode o Stylus mode...

  • Page 21: Configuring The Programmable Button (Barcode)

    Operating Your Tablet PC Configuring the Programmable Button (Barcode) On the Barcode/Camera Button Setting section, you can assign the function for the Barcode/Camera button. There are four available options: • Barcode trigger: Scan the barcode (if the barcode scanner is integrated). •...

  • Page 22: Assigning An Application To The P/D/Barcode Button

    Operating Your Tablet PC Assigning an Application to the P/D/Barcode Button Tap the P-Key, D-Key, or P-Key(BC) tab respectively to assign an application to the P, D, or Barcode button. Select the desired application and click Open. EN-22...

  • Page 23: Accessing The Mobility Center

    Operating Your Tablet PC Accessing the Mobility Center Tap the Mobility Center tab to adjust or configure the brightness, volume level, battery status, screen orientation, external display, sync, and presentation settings. EN-23...

  • Page 24: Configuring External Antenna Switching Mode (For Selected Models)

    Operating Your Tablet PC Configuring External Antenna Switching Mode (For selected models) NOTE • The LTE/GPS Antenna tab is visible in the Quick Menu only for these devices that support the RF pass through function. Select the respective external antenna tab to configure the setting. •...

  • Page 25: Using The Camera

    Operating Your Tablet PC Using the Camera Using the Camera application, you can use this tablet PC to take photos or videos. Opening the Camera App To access the Camera application, do one of the following: a. Tap > All apps > Camera. EN-25...
  • Page 26 Operating Your Tablet PC b. Tap and enter ‘camera’ into the search bar. Then tap Camera. EN-26...

  • Page 27: Taking Photos

    Operating Your Tablet PC Taking Photos to capture a photo. NOTE • To switch between front and rear cameras, tap EN-27...

  • Page 28: Recording Videos

    Operating Your Tablet PC Recording Videos to switch to Video mode. Press to start recording a video. The recording time appears on the bottom on the screen. To stop recording the video, tap Setting a Flash Mode In photo capturing mode, tap to select the desired flash mode.

  • Page 29: Switching Between Modes

    Operating Your Tablet PC Switching Between Modes Tap on your preferred shooting mode. If the mode is not visible, tap or slide the mode bar up/down to see more shooting modes: • : Take a panorama picture. • : Record a video. •...

  • Page 30: Adjusting Brightness

    Operating Your Tablet PC Adjusting Brightness to display the brightness control slider. Do the following: • Tap and drag upwards to brighten your photo or video. • Tap and drag downwards to darken your photo or video. Configuring Camera Settings to enter the Settings menu.
  • Page 31 Operating Your Tablet PC Select the desired menu option and setting. Menu Option Description Camera settings Pro mode Enable or disable to show advanced controls for photos and videos. Framing grid Show or hide the framing grid lines. When I press and hold Select the action when a camera button is pressed.

  • Page 32: Viewing Photos/Videos

    Operating Your Tablet PC Viewing Photos/Videos After taking a photo or recording a video, tap the thumbnail (in the bottom-right corner) to view the most recent photo or video taken. Swipe right to see and manage other photos or videos in your collection. EN-32...

  • Page 33: Making Connections

    Making Connections Making Connections This chapter will guide you on installing peripheral devices to maximize the use of your tablet PC. Installing the MicroSD Memory Card To insert a MicroSD memory card: 1. Push down and pull to open the I/O port cover. 2.

  • Page 34: Connecting The Microphone/Headset

    Making Connections Connecting the Microphone/Headset Your tablet PC is equipped with audio combo jack that enables you to use the headset or microphone. ❖ To connect to a headset, open the I/O port cover and plug the stereo headphone cable into the audio combo jack. ❖...

  • Page 35: Connecting Usb Devices

    Making Connections Connecting USB Devices You can connect your tablet PC to other USB devices, such as a mouse, keyboard, digital camera, printer, or an external hard disk drive. Those devices that support USB 3.2, connect to the following port: Those devices that support USB-C, connect to the following port: 1.

  • Page 36: Connecting Micro Hdmi Devices

    Making Connections Connecting Micro HDMI Devices You can connect your tablet PC to other micro HDMI devices, such as an external display. 1. Push down and pull to open the I/O port cover. 2. Connect one end of the micro HDMI cable to the micro HDMI port of your device.

  • Page 37: Connecting To Wireless Connections

    Making Connections Connecting to Wireless Connections Your tablet PC can connect and communicate with other wireless devices. NOTE • Do not disassemble the bumper. Otherwise, the antenna may be damaged, resulting in poor reception. Connecting to a Bluetooth Device Your tablet PC can connect and communicate with other Bluetooth-enabled devices.
  • Page 38 Making Connections 3. Tap Add device and select the kind of device you want to add. 4. Select the device you want to connect. Verify the pairing code on the screen of your device and pairing device match, then tap Connect to start pairing. NOTE •...
  • Page 39 Making Connections 5. Tap Done to complete the pairing connection. NOTE • Most Bluetooth-enabled devices need to be paired with your tablet PC. The PIN you enter on the tablet PC must be the same PIN to be entered on the other Bluetooth device.
  • Page 40 Making Connections Connecting to a Wireless Local Area Network Your tablet PC comes with a WLAN module. A wireless network can be added either when the network is detected or by manually entering the settings information. To connect, follow the steps below: 1.
  • Page 41 Making Connections 4. Tap Connect. Some networks require a network security key or a password. Check Connect automatically box to automatically connect to this network when it is available. 5. Enter the network security key. 7. Tap Next. After the connection is established, you can see the wireless icon ( ) in the Notification area.
  • Page 42 Making Connections Connecting to a Wireless Wide Area Network (WWAN) With WWAN function, it allows your tablet PC to connect to the Internet using mobile or cellular data networks. To connect, follow the steps below (for Windows 10 only): 1. Insert a valid SIM card into the SIM card slot (refer to Installing the SIM Card section).
  • Page 43 Making Connections 3. Select the mobile network carrier and tap Connect to establish the connection. Check Let Windows keep me connected box to allow the system to automatically connect to this mobile data network. EN-43...

  • Page 44: Using The Bios Setup Utility

    Using the BIOS Setup Utility Using the BIOS Setup Utility Your tablet PC has a BIOS setup utility which allows you to configure important system settings, including settings for various optional functions of the tablet PC. This chapter explains how to use the BIOS setup utility. BIOS Setup Menu The BIOS Setup Utility allows you to configure your tablet PC basic settings.

  • Page 45: Main Menu

    Using the BIOS Setup Utility Main Menu The Main Menu displays the system overview information about the device, including the system date and time. Item Description BIOS Information Display the BIOS and EC version, build date and time detected during boot up. System Information Display the CPU name, total memory, mainboard version, processor type, ME FW version and SKU, serial number,...

  • Page 46: Advanced Menu

    Using the BIOS Setup Utility Advanced Menu The Advanced Menu allows you to configure specific system settings. Item Description CPU Configurations Configure the CPU parameters. Programmable Set the function of the D button, P button, Barcode/Camera Buttons button, and Volume Up/Down button. Device Configurations Enable or disable the USB Type A port, SD card reader, TPM device, HD audio, touch screen, front and rear camera, barcode, WLAN, and Bluetooth.

  • Page 47: Boot Menu

    Using the BIOS Setup Utility Boot Menu The Boot Menu allows you to configure the boot settings and boot sequence. Item Description Bootup NumLock Select the keyboard NumLock state. State Launch Network PXE Control the execution of UEFI and Legacy PXE Option Rom. OpRom Boot Option Priorities Set the system boot order.

  • Page 48: Chipset Menu

    Using the BIOS Setup Utility Chipset Menu The Chipset Menu allows you to configure the System Agent and PCH-IO settings. Item Description System Agent (SA) Configure the SA parameters. Configuration PCH-IO Configuration Configure the PCH-IO parameters, such as PCI Express, SATA, sensor hub, DeepSx power policies, and more.

  • Page 49: Security Menu

    Using the BIOS Setup Utility Security Menu The Security Menu allows you to set or change the Administrator password and configure the secure boot mode settings. Item Description Administrator Create or change the Administrator password. Password Secure Boot Customize the Secure Boot settings. EN-49...

  • Page 50: Save & Exit Menu

    Using the BIOS Setup Utility Save & Exit Menu The Save & Exit Menu allows you to save/discard the changes and restore the default values for all setup options before leaving the BIOS Setup Menu. Item Description Save Changes and Reset the system after saving the changes.

  • Page 51: Maintaining And Caring For Your Tablet Pc

    Maintaining and Caring for Your Tablet PC Maintaining and Caring for Your Tablet PC Taking care of your tablet PC will reduce the risk of damage to your device and ensure that it operates properly. To help you maintain the quality and function of your tablet PC, this chapter provides guidelines on how to protect, store, clean, and travel with your device.
  • Page 52 Maintaining and Caring for Your Tablet PC • Do not cover or block any ventilation openings on the tablet PC. For example, do not place the tablet PC on a bed, sofa, rug, or other similar surface. Overheating may occur, which could result in damage to your tablet •...
  • Page 53 Maintaining and Caring for Your Tablet PC Battery Pack Guidelines • Do not expose the battery to temperatures below 0°C (32°F) or above 45°C (113°F). This may adversely affect the battery pack. • While the battery may not provide 100% capacity at temperature extremes, its capacity is restored when the battery temperature return to a normal range, around 20°C (68°F).
  • Page 54 Maintaining and Caring for Your Tablet PC Battery Charging Recommendations The battery is a consumable item that will eventually wear out and need replacement. NOTE • If the battery pack has deteriorated, ensure it is replaced with a new one. The lifespan of the battery depends upon its usage.

  • Page 55: Cleaning Your Tablet Pc

    Maintaining and Caring for Your Tablet PC Cleaning Your Tablet PC Cleaning the Outside Case • Disconnect external power and turn off the device. • Remove the battery. • Add a small amount of water to a soft cloth and clean the device case. Do not use paper products because they can scratch the surface.

  • Page 56: Traveling With Your Tablet Pc

    Maintaining and Caring for Your Tablet PC Traveling With Your Tablet PC Before traveling with your tablet PC, make sure you prepare and follow the precautions described below: • Back up the data on your hard drive to a flash drive or other storage device. As an added precaution, bring an extra copy of your important data.

  • Page 57: Troubleshooting

    Appendix Troubleshooting This chapter advises you on what actions to take when solving common computer problems that may be caused by issues with hardware or software. Preliminary Checklist Here are the initial steps you should follow before taking further actions when encountering any problem: 1.
  • Page 58 Appendix • Allow the system to remain idle for one hour with the AC adapter connected to the device. • The Battery Power LED lights when the battery starts charging. • If the battery still fails to start charging after an hour, remove the battery, wait several seconds, and then install it again.

  • Page 59: Display Problems

    Appendix BT Wireless Transmission Problems I cannot connect to another device with BT wireless technology. • Ensure that you have activated BT feature on both devices. • Make sure that the distance between the two devices is within the acceptable limit and that there are no walls or other obstructions between the devices.

  • Page 60: Hard Disk Problems

    Appendix Hard Disk Problems The hard disk will not spin up so the device can’t boot up. • This occurs if the unit is exposed to extreme low temperatures. This is not a hardware failure associated with the hard disk. The integrated hard disk drive heater will warm the drive to a safe operating temperature.
  • Page 61 Appendix 2. Select any of the three recovery methods that suits the best to solve the problem with your tablet PC: • Fix problems without resetting your PC: Select this option to run a troubleshooter. Make sure your tablet PC is connected to the network. •...

  • Page 62: Other Problems

    Appendix Other Problems The device won’t turn on. • Make sure a fully charged battery is properly installed. • Connect external power to charge the battery if it is not charged. • If you are using the AC adapter, check the electrical outlet you are using to make sure it is working properly.

  • Page 63: Appendix

    Information is subject to change without prior notice. Specifications Model Name R11L Durability − MIL-STD 810H certified (Drop, Shock, Vibration, Rain, Dust, Altitude, Freeze/Thaw, High/Low Temperature, Temperature Shock, Humidity) −...
  • Page 64 Appendix Model Name R11L Communications − Intel ® Wi-Fi 6E AX211 (802.11 ax) − Bluetooth ® V5.3 − Optional dedicated GPS module (UBLOX-NEO-M8N) − Optional GPS and 4G LTE multi-carrier mobile broadband − Optional RF antenna pass-through for GPS and...
  • Page 65 Appendix NOTE • Specifications are subject to change without any prior notice. • GPS/WWAN and dedicated GPS are mutually exclusive. • Mutually exclusive options. • Tested using the MobileMark 2014 battery life benchmark. Results may vary under different situations including hardware configuration, software, operating conditions, power management settings and other factors.

  • Page 66: Regulatory Statement

    Appendix Regulatory Statement Federal Communications Commission Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 67: Declaration Of Conformity

    Appendix Declaration of Conformity This device complies with part 15 of the FCC rules. Operation is subject to the following conditions: ▪ This device may not cause harmful interference. ▪ This device must accept any interference received, including interference that may cause undesired operation. RF exposure warning •...

  • Page 68: Canada, Industry Canada (Ic) Notices

    Appendix Canada, Industry Canada (IC) Notices This Class B digital apparatus complies with Canadian ICES-003 and RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 69 Appendix Conducted Tx (Transmit) Band Frequencies power tolerances Tx: 880–915 MHz +23 dBm ± 1 dB Band 8 900 MHz Rx: 925–960 MHz Tx: 1,749.9–1,784.9 MHz +23 dBm ± 1 dB Band 9 1800 MHz Rx: 1,844.9–1,879.9 MHz Tx: 699–716 MHz +23 dBm ±...

  • Page 70: European Union Ce & Ukca Marking And Compliance Notices

    Appendix 5150 ~ 5350 MHz is limited to indoor used in below countries. UK(NI) European Union CE & UKCA Marking and Compliance Notices This product follows the provisions of the European Directive 2014/30/EU This product follows the provisions of the European Directive 2014/35/EU This product follows the provisions of the European Directive 2014/53/EU This product follows the provisions of the European Directive 2009/125/EC This product follows the provisions of the European Directive 2012/19/EU...
  • Page 71 Appendix ANNEX IV Symbol for the marking of electrical and electronic equipment The symbol indicating separate collection for electrical and electronic equipment consists of the crossed-out wheeled bin, as shown below. The symbol must be printed visibly, legibly and indelibly. CAUTION FOR ADAPTER THE TABLET PC IS FOR USE WITH DEDICATED AC ADAPTER.

  • Page 72: Safety Instructions

    Appendix Safety Instructions Always observe these safety instructions to ensure safe operation when handling the device. • Do not place this device on an unstable table or surface. The device may fall, causing serious damage to its housing and components. •...
  • Page 73 Appendix environment that can result in an explosion or the leakage of flammable liquid or gas. ✓ A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas. • The equipment power supply cord shall be connected to a socket-outlet with earthing connection.

  • Page 74: Shopfloor Date Code Format Description

    Appendix ShopFloor Date Code Format Description Year Year Serial Format Type Week Origin (unit digit) (tens digit) number Example 12345 Date Code Total code numbers Definition of the Date Code First Date Code: Type SY … System (complete machine) Second Date Code: Year (unit digit) Last digit of the calendar year.

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