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Durabook U11I-EX User Manual

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File No: ATEX-U11I-EX Version: R1
Date:2024-02-20

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Summary of Contents for Durabook U11I-EX

  • Page 1 File No: ATEX-U11I-EX Version: R1 Date:2024-02-20...

  • Page 2: Table Of Contents

    Enabling Cellular/GPS Function (for LTE SKU only) ............ 27 USING THE CAMERA ................28 Opening Camera App................... 28 Taking Photos ....................29 Recording Videos ....................30 Switching Between Modes ..................31 Enable HDR Function ................... 31 File No: ATEX-U11I-EX Version: R1 Date:2024-02-20...
  • Page 3 IC Regulations ....................70 RF exposure warning ................... 71 Battery Disposal ....................71 CLASS 1 LASER PRODUCT ..................73 SAFETY INSTRUCTIONS ................ 75 SHOPFLOOR DATE CODE FORMAT DESCRIPTION ........77 CYBERSECURITY INFORMATION ............78 File No: ATEX-U11I-EX Version: R1 Date:2024-02-20...

  • Page 4: Before You Start

    Stylus & Tether Bottom bracket & screws NOTE • The pictures are for reference only, actual items may slightly differ. • Declaration of product weight: 1.39kg. The actual weight may vary by configuration. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-4...

  • Page 5: Precautions

    Before entering the ATEX area, please install all the explosion-proof brackets and anti-static leather case. This user manual will explain the functions and operations of the device with all explosion-proof brackets have been removed. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-5...

  • Page 6: Product Overview

    P1: Press to activate the assigned function. Programmable buttons - Stealth mode button. - Night Vision mode button. - Shortcut key for launching specific application. - Disable (no function). Pre-OS Phase: Press into BIOS setup menu File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-6...
  • Page 7 Pre-OS Phase: “Enter” Key function ▼: Press to activate the assigned function. - Decrease the LCD panel brightness level. - Decrease the volume level. - Disable (no function). Pre-OS Phase: SAS key (Ctrl+Alt+Del) function File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-7...

  • Page 8: Back View

    Rear camera Use to take pictures. Fingerprint scanner Scan fingerprint for biometric identification. Battery compartment Contain the battery. Battery latch release Press and hold to slide the battery latch to the button unlock position. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-8...

  • Page 9: Top View

    (for selected model) Barcode scanner Scan barcodes. (for selected model) USB Type-C port Connect a USB peripheral device. (for selected model) Bottom View Item Description Docking connector Connect the tablet PC to a docking station. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-9...

  • Page 10: Left View

    The card reader supports micro-SDHC and micro-SDXC. Nano SIM card slot Use to insert a nano SIM card for WWAN module connection. Audio Combo jack Connect headphones, external speakers, or a microphone. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-10...

  • Page 11: Status Indicators

    • Red: when battery capacity is lower than 10% • Off: when discharged RF mode Indicate the RF mode status: • Blue: Any of RF feature (WLAN/Bluetooth/WWAN) is • Off: None of RF feature (WLAN/Bluetooth/WWAN) is File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-11...

  • Page 12: Getting Started

    1. Install the battery into your tablet PC. See procedures above. 2. Connect the AC adapter to the DC-in jack on your tablet PC. 3. Connect the AC adapter to the power cord. 4. Plug the power cord into an electrical outlet. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-12...

  • Page 13: When To Replace The Battery Pack

    To remove the battery, follow the steps below: 1. Press and hold the battery latch release button to slide the battery latch to the unlock position. 2. Lift the battery out of the battery compartment. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-13...

  • Page 14: Removing The Ssd Kit

    Getting Started Removing the SSD Kit To remove the SSD kit, follow the steps below: 1. Slide the SSD kit latch to the unlock position. 2. Remove the SSD kit out of its compartment. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-14...

  • Page 15: Installing The Ssd Kit

    To install the SSD kit, follow the steps below: 1. Align and insert the SSD kit into its compartment. 2. Slide the SSD kit latch to the lock position to secure the SSD kit. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-15...

  • Page 16: Connecting The Power

    2. Remove the AC adapter (if plugged in). Your tablet PC will automatically use the battery power. NOTE • If your tablet PC is connected to an electrical outlet and the battery is installed, your tablet PC uses power from the electrical outlet. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-16...

  • Page 17: Configuring The Power Settings

    Getting Started Configuring the Power Settings 1. Search for “edit power plan”. Then click Open. 2. Change the desired sleep and display settings. Then click Save changes. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-17...

  • Page 18: Starting Your Tablet Pc

    It is important to properly shut down your tablet PC to avoid the loss of unsaved data. To shut down your tablet PC, do the following: Click > > Shut down. Wait for your tablet PC to turn off power completely before removing the power source (if necessary). File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-18...

  • Page 19: Operating Your Tablet Pc

    ) on the task bar to display hidden icons. Then tap the Quick Menu icon ( You can also access the Quick menu in the All apps list. Quick Menu Overview (Wi-Fi SKU) (LTE SKU) File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-19...

  • Page 20: Viewing The Version Information

    On the Version section, you can view the BIOS version, EC version, and Quick Menu version. Viewing the Battery Charge Cycles On the Battery Charge Cycles section, you can view the battery charge cycle and battery status. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-20...

  • Page 21: Configuring The Battery Charging Protection Setting

    • Optimized Battery Charging (OBC): Battery charging will stop at 80% to reduce battery aging. • Temperature Control Mode (TCM): The charging is enhanced based on DURABOOK intelligent algorithm and battery temperature to extend the lifetime of the battery. • DURA...

  • Page 22: Configuring The Programmable Button (P1)

    • Launch Windows Camera Application: Shortcut key for launching the Camera application. • Touch Screen Mode: Toggle the touch screen mode. • SAS Key: Enable the SAS key (Ctrl+Alt+Del) function. • Launch Application: Shortcut key for launching the specific application. To File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-22...

  • Page 23: Assigning An Application To The P1/P2 Button

    “Assigning an Application to the P1/P2 Button” section. • Disable: No function. Assigning an Application to the P1/P2 Button Tap the P-Key tab to assign an application to the P1/P2 button. Select the desired application and click Open. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-23...

  • Page 24: Configuring The Up And Down Buttons

    You can select the desired touch screen mode in the Quick menu. Select one of the available options: • Select Finger/Water if you are using your fingertips. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-24...

  • Page 25: Accessing The Mobility Center

    P2 button (if it is set to “Touch Screen Mode” selection). Accessing the Mobility Center Tap the Mobility Center tab to adjust or configure the brightness, volume level, battery status, screen orientation, external display, sync, and presentation settings. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-25...

  • Page 26: Configuring The Touchscreen Settings

    P2 button. • If you select “Disable”, the touch screen function could only be resumed by using mouse, or P2 button (if it is set to “Touch Screen Mode” selection). File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-26...

  • Page 27: Enabling Cellular/Gps Function (For Lte Sku Only)

    • Tap the WWAN tab to enable/disable the mobile network function. • Tap the WWAN/GPS tab to enable/disable GPS function and locate the location using the mobile network. NOTE • If the tab is green, this indicates the current function is activated. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-27...

  • Page 28: Using The Camera

    Using the Camera Using the Camera application, you can use this tablet PC to take photos or videos. Opening Camera App To access the Camera application, search for “camera” and then tap Open. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-28...

  • Page 29: Taking Photos

    Operating Your Tablet PC Taking Photos to capture a photo. NOTE • To switch between front and rear cameras, tap File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-29...

  • Page 30: Recording Videos

    Recording Videos to switch to Video mode. NOTE • You can also toggle to switch to Video mode. to start recording a video. The recording time appears on the bottom of the screen. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-30...

  • Page 31: Switching Between Modes

    • : Record a video. • : Take a photo. • : Scan a barcode (if supported). Enable HDR Function to enable HDR function. • To disable this function, simply tap File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-31...

  • Page 32: Setting Photo Timer

    Framing grid Hide the framing grid lines or select the framing grid type. Default settings Select between custom in-app settings and system settings. These settings apply to the Camera app at File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-32...
  • Page 33 Choose whether camera can use location info, change privacy settings, or try out experimental features. About Camera Check the camera version and read the related regulatory information. Send feedback Send feedback about the Camera app. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-33...

  • Page 34: Viewing Photos/Videos

    After taking a photo or recording a video, tap the thumbnail (on the bottom-right corner) to view the most recent photo or video taken. Swipe right to see other photos or videos in your collection. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-34...

  • Page 35: Making Connections

    1. Slide the card cover to the left to open the memory/SIM card slot. 2. Push the memory card into the memory card slot until it clicks into place. 3. Close the memory/SIM card cover. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-35...

  • Page 36: Installing The Sim Card

    1. Slide the card cover to the left to open the memory/SIM card slot. 2. Push a valid nano SIM card into the SIM card slot until it clicks into place. 3. Close the memory/SIM card cover. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-36...

  • Page 37: Installing The Smart Card

    Your tablet PC is equipped with a built-in smart card to make secure purchases, store security information, and provide identification and information. 1. Pull to open the smart card cover. 2. Insert a smart card into the smart card slot. 3. Close the smart card cover. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-37...

  • Page 38: Connecting The Microphone/Headset

    ❖ To connect to a microphone, open the memory/SIM card cover and plug the microphone cable into the audio combo jack on your device. NOTE • The headset and microphone are not included in the package. They are sold separately. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-38...

  • Page 39: Connecting Usb Devices

    3. Connect the other end of the cable to the USB device (if necessary). NOTE • The USB cable is not included in the package. It is sold separately or it may come with your USB device. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-39...

  • Page 40: Connecting To External Displays

    2. Connect one end of the USB Type-C cable to the USB Type-C port of your device. 3. Connect the other end of the cable to the external display. NOTE • The USB Type-C cable is not included in the package. It is sold separately. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-40...

  • Page 41: Connecting To Wireless Connections

    Opening the Quick Settings menu To open the Quick Settings menu, tap a set of status icons (wireless/cellular connection, volume level/mute, and battery) in the lower-right corner of the screen. (Wi-Fi SKU) (LTE SKU) File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-41...
  • Page 42 The pairing method varies depending the type of device you are pairing with. You may be prompted to enter the pairing code, confirm the pairing code, or the device will pair automatically. For example, File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-42...
  • Page 43 • Once a partnership has been created, connecting to that device again will no longer require entering the PIN. • To disconnect from the Bluetooth-enabled device, select the device in the Bluetooth menu (Settings > Bluetooth & devices) and tap Remove device. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-43...
  • Page 44 4. Tap Connect. Some networks require a network security key or a password. Check the Connect automatically box to automatically connect to this network when it is available. 5. Enter the network security key. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-44...
  • Page 45 • Actual wireless connectivity will depend on the system configuration. Please contact your dealer for more information. • To disconnect from the wireless network, select the network in the wireless network list and tap Disconnect. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-45...
  • Page 46 3. Tap the arrow icon ( ) next to the Cellular icon. 4. Select the mobile network carrier to establish the connection. Check the Let Windows manage this connection box to allow the system to automatically connect to this mobile data network. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-46...

  • Page 47: Using The Bios Setup Utility

    • Press the P1 key. • Tap Setup (on the upper right corner of the screen) when the DURABOOK logo appears. • Press the Delete button on the keyboard.
  • Page 48 Enter button to enter into the submenu. Press the Esc button to return to the previous configuration page. To display the Help screen at any time, simply press the F1 button. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-48...

  • Page 49: Main Menu

    ME FW version, ME Firmware System Information SKU, serial number of the device, and UUID (Universally Unique Identifier). System Date Set the system date. System Time Set the system time. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-49...

  • Page 50: Advanced Menu

    Antenna Switching Configure the external WLAN, GPS, or WWAN antenna Configurations setting. Configure the power management settings including Power Configurations resume on AC power, RTC wakeup support, USB3.0 power share, and Battery-Protection function. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-50...
  • Page 51 Set the UART port mode between RS232, RS422, or RS485. Uart Mode Selection Available options vary depending on SKU. USBC connector Disable or set the setting to UCSI or UCMC device in ACPI manager selection support based on configuration. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-51...

  • Page 52: Boot Menu

    Configure VDM settings. For details, refer to VDM Setup VDM setup menu Menu on page 57. Intel(R) Rapid Manage RAID volumes on the Intel(R) RAID Controller. Storage Technology Boot Option Priorities Set the system boot order. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-52...
  • Page 53 Turn off the function. internal and Disabled eSATA drives Intel(R) Enabled Turn on the function. Optane(TM) Turn off the function. Disabled Memory NOTE • By default, all settings are set to [Enabled]. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-53...

  • Page 54: Security Menu

    Using the BIOS Setup Utility Security Menu The Security menu allows you to set or change the Administrator and User passwords. Item Description Administrator Set the administrator password. Password Secure Boot Configure the Secure Boot settings. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-54...

  • Page 55: Save & Exit Menu

    Discard Changes and Reset the system setup without saving any changes. Reset Restore Defaults Restore the default values for all the setup options. Windows Boot Shortcut for booting from the selected device. Manager File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-55...

  • Page 56: Maintaining And Caring For Your Tablet Pc

    Store and use your tablet PC on a flat and steady surface. Do not stand the tablet PC on its side or store it in an upside-down position. The impact from dropping or an object hitting the device may cause damage. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-56...
  • Page 57 • To maximize the life of the backlight display, allow the backlight to automatically turn off as a result of power management. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-57...
  • Page 58 Keep batteries away from children. • Before storing your battery, read and follow the recommendations in the Battery Tips section. • Dispose of used batteries according to local regulations. • Recycle if at all possible. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-58...

  • Page 59: Cleaning Your Tablet Pc

    Use a soft, dry cloth. In some cases, you can use a small amount of water to remove streaks or smears. For difficult display cleaning tasks, use a 70/30 mixture of isopropyl alcohol and water. Do not use paper products because they can scratch the screen. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-59...

  • Page 60: Traveling With Your Tablet Pc

    X-ray machine (the device where you set your bags). • If you plan to travel abroad with your tablet PC, consult your dealer for the appropriate AC power cord for use in your country of destination. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-60...

  • Page 61: Troubleshooting

    3. Connect the AC adapter to the device and an AC wall outlet, and then turn on the device by pressing the Power button. 4. Let the device complete the boot process. Then reinstall the battery. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-61...
  • Page 62 As your battery ages, the maximum capacity that it can hold naturally decreases and even the best maintained batteries eventually need to be retired. Consider replacing the battery if you are not getting the usage you need from it. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-62...

  • Page 63: Display Problems

    If you cannot select objects accurately with the stylus, you may need to calibrate the touch screen. The touch screen doesn’t respond after a suspend. • The touch screen needs a few seconds to work after a suspend. Wait a moment and try again. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-63...

  • Page 64: Hard Disk Problems

    4. Reinstall the battery. The Battery LED is a steady blue while the battery is charging. Hard disk recovery process in Windows 11 1. Select Start > Settings > System > Recovery. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-64...
  • Page 65 To reset your tablet PC, tap Reset PC. You are then prompted to keep or remove your personal files. Select either of the options and follow the on-screen instructions to complete the resetting procedure. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-65...

  • Page 66: Other Problems

    4. If that still does not work, press and hold the button for approximately ten seconds and then release it. The device doesn’t make any sounds, even during boot-up. • You may have enabled Stealth Mode. Disable Stealth mode. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-66...

  • Page 67: Appendix

    High Definition Audio Compliant • Integrated speaker x 2 Camera • Integrated 2.0 MP front-facing camera • Optional 8.0 MP auto-focus rear camera with flash • Optional 5.0 MP IR camera for Windows Hello File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-67...
  • Page 68 Buttons • Power Button • UP and DOWN Button (+ / -) • Two Programmable Buttons (P1 / P2) Dimension 317 mm (L) x 215 mm (W) x 23.8 mm (H) Weight 1.49kg File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-68...
  • Page 69 Tested using the MobileMark 2014 battery life benchmark. Results may vary under different situations including hardware configuration, software, operating conditions, power management settings and other factors. The system will stay operating within 300 seconds when user swaps the battery. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-69...

  • Page 70: Regulatory Statement

    This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numé rique de la classe B est conform à la norme NMB-003 du Canada. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-70...

  • Page 71: Rf Exposure Warning

    Battery Disposal THIS PRODUCT CONTAINS A LITHIUM-ION OR NICKEL-METAL HYDRIDE BATTERY. IT MUST BE DISPOSED OF PROPERLY. CONTACT LOCAL ENVIRONMENTAL AGENCIES FOR INFORMATION ON RECYCLING AND DISPOSAL PLANS IN YOUR AREA. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-71...
  • Page 72 USE ONLY JAPONE TECHNOLOGY INC. X11BA-H(9600mAh) OR X11BA- M(4800mAh) BATTERIES. • DO NOT REPLACE OR CHARGE BATTERY IN EXPLOSIVE ENVIRONMENTS. DO NOT USE THE DEVICE WITHOUT THE ATEX CASE IN EXPLOSIVE • ENVIRONMENTS. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-72...

  • Page 73: Class 1 Laser Product

    Symbol for the marking of electrical and electronic equipment The symbol indicating separate collection for electrical and electronic equipment consists of the crossed-out wheeled bin, as shown below. The symbol must be printed visibly, legibly and indelibly. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-73...
  • Page 74 CONSEILLÉ PAR LE FABRICANT. REJETEZ LES PILES USÉ ES CONFORMÉ MENT AUX INSTRUCTIONS DU FABRICANT. CAUTION FOR RJ-45 The RJ-45 jack is not used for telephone line connection. AVERTISSEMENT POUR RJ-45 N’utilisez pas la prise RJ-45 pour une connexion à la ligne téléphonique. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-74...

  • Page 75: Safety Instructions

    ✓ Wipe the device with a clean, dry cloth. ✓ Do not use abrasive cleaners to clean the device. • Do not attempt to disassemble or repair this device. Doing so will void the warranty. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-75...
  • Page 76 1. Please take a break every 30 minutes when using the device. 2. Children younger than 2 years old are banned to use the device. Children over 2 years old are limited to one hour of screen time per day. Restricted substance usage condition File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-76...

  • Page 77: Shopfloor Date Code Format Description

    0 … Main Factory (Twinhead International Corp.) Fifth Date Code: Year (tens digit) Tens digit of the calendar year. Example: 2010 “1”, 2023 “2” Sixth Date Code: Serial number Unique 5-character sequence number assigned to the batch. File No: ATEX-U11I-EX Version: R1 Date:2024-02-20 EN-77...

  • Page 78: Cybersecurity Information

    Report on Security Issue To report any vulnerability found with the Tablet PC, user can submit the report through our vulnerability reporting page at https://www.durabook.com/en/support/security- advisory/ Twinhead International Corp. 9F, No.550, Ruiguang Rd., Neihu, Taipei 11492, Taiwan, R.O.C.

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