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Tap Warranty Terms and Conditions
In the unlikely event that you should experience any defect in the materials or workmanship of your new
Abode mixer within 5 years of purchase, the purchaser's sole remedy shall be the replacement (at the
manufacturer's discretion) of all or any part of the product that is defective. All working parts and valves are
guaranteed for a period of 5 years from purchase. Decorative surface finishes and O-rings are guaranteed for 1
year from the date of purchase provided that our advice concerning care has been observed and no scouring
agents have been used. This is provided that the mixer or tap has been used for normal domestic purposes and
that the care, installation and maintenance instructions have been observed. The warranty extends to the
original purchaser only.
Marks, scuffs and scratches caused by improper installation or accidental damage are not covered by this
guarantee. Neither are shade variations or any damage or defect caused by incorrect installation or abuse of
the fitting.
As we are continuously improving and developing our range of products, finishes & colours, in the event of a
valid claim, we may not be able to provide an identical replacement for the defective product throughout the
guarantee period. Where an identical product is no longer available, we will supply the nearest equivalent from
our then current product range. In assessing your claim, we must be given the opportunity to inspect the
product as installed prior to removal. Any product returns must be packaged as received and complete.
No other warranties, express or implied, are made, including merchantability or fitness for a particular purpose.
Under no circumstances shall the manufacturer be liable for any loss or damage arising from the purchase, use
or inability to use this product, or for any special, indirect, incidental or consequential damages. No liability is
accepted for consequential damage to other household fixtures, fittings or furnishings arising from this claim,
even if attached to the product. No installer, dealer, agent or employee of Norcros Group (Holdings) Ltd. has
the authority to modify the obligations or limitations of this warranty.
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