Problem Solving; Error Occurrence And Actions; Error Code Occurrence & Actions - Accuniq BC 380 User Manual

SELVAS Healthcare

PROBLEM SOLVING

Error Occurrence and Actions

Error Cause
･ When the user's impedance is out
Impedance is out of
measurement range. of the measurement range
･ In case of poor contact with the
electrode
･ When the impedance is lower
or higher than the range
･ Measurement range: 100~950Ω
･ When the user's percentage of
The percentage of
body fat is out of body fat analysis result is out of
the measurement the allowable range
range.
･ Personal data input error
･ When the percentage of body fat
is out of range
･ If the user's height or age is outside
When the
measurement does the input range
not proceed to the
･ Height input error
next step
･ Age input error
･ The user's weight is out of the
When the weight
cannot be measured measurement range.
･ Weight measurement error
･ Continue moving during
measurement
･ In case of internal communication
Not connected to the
body fat analyzer. error
54
_Problem Solving
Action
･ Measure again after cleaning the
measurement area (electrodes, hands, feet)
･ Measure again after correcting the electrode-
holding method and measuring posture.
･ Do not move your body during
measurement to avoid momentarily poor
contact with the electrode.
･ If the same error is displayed on the LCD
even during re-measurement, contact us or a
designated vendor.
･ Measure again after wiping the hand
electrode clean
･ If the same error is displayed on the screen
even during re-measurement, contact us or
a designated vendor.
･ Please enter your height and age correctly.
However, you cannot enter it when it is out
of the analysis range.
･ Measure the weight again.
However, it is not possible to measure the
user's weight if it is out of the measurement
range.
･ Turn the power off and then on.
･ If the same message is displayed repeatedly,
please contact us or a designated vendor.
Error Code Occurrence & Actions
Error code Cause
･ Electrode and measuring parts are
38001
not detected or dirty
･ Faulty in impedance measuring
･ There is an error in measured
38003
impedance by external influence.
･ Out of measurement range of
38004
impedance
･ Range: 100~950Ω
･ Out of measurement range of PBF
38005
･ range: Under 75%
･ Continuous error for 3 times
38006
･ Disconnect Color board and Main
38007
board
User Manual BC380
Action
･ Try to measure again after cleaning the
electrode holders with soft gauze
･ Try again after cleaning the hands and soles
･ Check if foreign materials are between
electrodes and measuring parts
･ Try again in correct posture and hold the
electrodes according to the measuring method
･ Check installation condition (AC cord or
around equipment
･ Contact SELVAS Healthcare or distributor
･ Try again after cleaning the hands and soles
･ Check if foreign materials are between
electrodes and measuring parts
･ It can't measure if the impedance is out of
range
･ Try again after cleaning the hands and soles
･ It can't measure if the PBF is out of range
･ Step off and try again
･ Contact SELVAS Healthcare or distributor
･ Contact SELVAS Healthcare or distributor
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Problem Solving_