Poor 4G Signal
Situation
Dialog
The 4G signal
LTE Signal strength is too low for
is poor and
the device to properly operate.
not stable
Move the phone to a better location
under the LTE
or switch to LAN mode in the Basic
mode
Settings menu of the phone.
Note: the criteria for poor signal is RSRP <=-100 dBm&RSRQ <-20 dB&SINR<= 0 dB.
Airplane mode enabled, unavailable 4G signal
Operation
•
Click OK and the dialog disappears
automatically.
•
If you do not click OK, the dialog will not
disappear.
•
The dialog will pop up again if the phone
detects the signal error after 5 minutes (the
default detecting interval).
•
When the 4G signal is available, the dialog will
disappear automatically.
User guide
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